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Reviews

Average Ratings

4.4
34 lifetime reviews.
  • Great experience buying a new car.

    Went to 509cars on a recommendation from a co-worker. I was able to test drive a few cars without any hassle or pressure. The whole team was ve...

    Dealer Response

    Thank you Kevin for your kind review. We appreciate you and your business. We hope you too can find a friend to refer! Enjoy your vehicle and w...


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    Went to 509cars on a recommendation from a co-worker. I was able to test drive a few cars without any hassle or pressure. The whole team was very friendly. I spent some time to think it over and we worked on a fair price. The whole process went very well and I drove away happy. I would definitely recommend them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Kevin for your kind review. We appreciate you and your business. We hope you too can find a friend to refer! Enjoy your vehicle and we look forward to providing service for you and the vehicle for years to come.


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  • Bought a used car!

    The beginning of my experience was nice warm and friendly but once it came down to fixing the issues with the car it was a very different feeling!...

    Dealer Response

    Shawna, We did address everything that was promised, and even things that were not! We have been ultra helpful in accommodating your work schedul...


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    The beginning of my experience was nice warm and friendly but once it came down to fixing the issues with the car it was a very different feeling! Bought the car knowing it had issues but was told they would fix it. But It was like pulling teeth to get anything fixed! I had to call everyday just for the parts department to not know who I was why I was calling and to be beyond rude and disrespectful to me and make every excuse and reason not to fix my car. they are very very rude inconsiderate and beyond disrespectful people! It got to the point I thought about just fixing it with my own money cause I was done with the excuses and being treated so horrible! Once u sign those papers you no longer matter and it shouldn't be that way! Yes my car did eventually get fixed 60days later but I feel that was due to me being so persistent and calling everyday! So my opinion would be don't buy a car if anything is wrong with it! Cause if they tell you "it's ok they will fix it" no, no car is worth that headache!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Shawna, We did address everything that was promised, and even things that were not! We have been ultra helpful in accommodating your work schedule which is all the way across town and picked up and even delivered the vehicle back to you several times. It is unfortunate you feel the way you do, as we have gone above and beyond what any typical dealer does for a sale down the road. The last issue you had fixed was something we said verbally we would "look into" and ultimately fixed anyways. We are a long standing reputable dealer with local roots and did do everything as promised. Many calls and Messages had been left for you over weeks periods of time and we did not hear back from you in the notes on the account, we did try our hardest to communicate.


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  • Happy Customer

    Recently purchased a vehicle from tony and bob. Great people to deal with. Very happy with the truck I purchased. Had a problem with cruise contro...

    Dealer Response

    Thank you very much for the kind review Sam, we look forward to helping you with service and other vehicle needs you may have over the years, welc...


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    Recently purchased a vehicle from tony and bob. Great people to deal with. Very happy with the truck I purchased. Had a problem with cruise control, called Service manager, he got me in and fixed issue. Can not say enough go things about 509cars. Thanks again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind review Sam, we look forward to helping you with service and other vehicle needs you may have over the years, welcome to the 509 family.


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  • One of the best car buying experiences ever

    Buying a car here was a very quick and enjoyable process. Their have an excellent inventory, a respectful and very caring staff and they had the e...

    Dealer Response

    Thank you Dustin for your awesome review. We appreciate you and all of our neighbors who choose us to do business with.


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    Buying a car here was a very quick and enjoyable process. Their have an excellent inventory, a respectful and very caring staff and they had the exact car I wanted and needed. Although it was hard to part with my trade, I got a great deal on the Lexus that I purchased. Jeff never left me waiting for an answer to my questions and kept me updated on the progress of the loan process. He even saved the decals I wanted off my trade in. I agree with all the other positive comments about this dealer. My next car will come from this lot for sure. It was a great experience!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Dustin for your awesome review. We appreciate you and all of our neighbors who choose us to do business with.


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  • Never again

    purchased a car a month ago. after returning to the lot more than once a week, I was informed that the scratches that were pointed out before purc...

    Dealer Response

    We are sorry you feel this way, we do believe we achieved what was promised. Some used cars have imperfections, we try...


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    purchased a car a month ago. after returning to the lot more than once a week, I was informed that the scratches that were pointed out before purchase will not be repaired and my request is unreasonable. I will not return here for vehicle purchases nor suggest this place to anyone

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are sorry you feel this way, we do believe we achieved what was promised. Some used cars have imperfections, we try...


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  • Pleasant Car Buying Experience

    My husband just happened to stop in one day to look at a Dodge Grand Caravan and came home and told me about it. I was recovering from a spinal fu...


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    My husband just happened to stop in one day to look at a Dodge Grand Caravan and came home and told me about it. I was recovering from a spinal fusion surgery and unable to go look at the vehicle at that time. Christina kept calling me at home to answer my questions about mileage, color, engine size, etc. As soon as I was able (about a month later) we went together to see the vehicle. Luckily it was still there. I was still shocked at how genuinely friendly Christina and the sales manager were. I HATE dealerships and the whole car-buying process, always feeling like I'm in for a fight; but after working with 509Cars, I have to change my mind. Because of Christina's persistence and not forgetting about us, we have a wonderful new van that we love! I would recommend them to anyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful Buying Experience!

    My husband just happened to stop in one day to look at a Dodge Grand Caravan and came home and told me about it. I was recovering from a spinal fu...

    Dealer Response

    Thank you guys for your business and wonderful review. We hope you have a wonderful holiday and look forward to serving your vehicle needs in the...


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    My husband just happened to stop in one day to look at a Dodge Grand Caravan and came home and told me about it. I was recovering from a spinal fusion surgery and unable to go look at the vehicle at that time. Christina kept calling me at home to answer my questions about mileage, color, engine size, etc. As soon as I was able (about a month later) we went together to see the vehicle. Luckily it was still there. I was still shocked at how genuinely friendly Christina and the sales manager were. I HATE dealerships and the whole car-buying process, always feeling like I'm in for a fight; but after working with 509Cars, I have to change my mind. Because of Christina's persistence and not forgetting about us, we have a wonderful new van that we love! I would recommend them to anyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you guys for your business and wonderful review. We hope you have a wonderful holiday and look forward to serving your vehicle needs in the coming years! The 509 CARS team


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  • Best Car-Buying Experience EVER!

    After a year-long search for the right car at the right price we stumbled upon 509 Cars. Unlike most used car lots the process was quick, easy and...

    Dealer Response

    Thank you Dalby family! We appreciate your positive review and business. Please stop in and say hi when you come through town again!


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    After a year-long search for the right car at the right price we stumbled upon 509 Cars. Unlike most used car lots the process was quick, easy and actually fun. Our 2013 Nissan Rogue is terrific. It's nearly new at an astounding price. Thank you Mark and Bob. We'll be spreading the word about 509 Cars!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Dalby family! We appreciate your positive review and business. Please stop in and say hi when you come through town again!


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  • Excellent Service

    I was very happy with the excellent service here at Hallmark Suzuki and will recommend to my friend and family

    Dealer Response

    Thank you for your continued support and the positive review!


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    I was very happy with the excellent service here at Hallmark Suzuki and will recommend to my friend and family

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued support and the positive review!


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  • Shocked at how pleasant and easy this was!

    We all get a little nervous when we go to a used car lot, but 509CARS erased all that from me. Working with Mark Seaton and Thomas Suwanmaneedang ...

    Dealer Response

    Dave, Thank you for your kind review! We appreciate you and your business and always strive to make every experience as simple as yours. Enjoy ...


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    We all get a little nervous when we go to a used car lot, but 509CARS erased all that from me. Working with Mark Seaton and Thomas Suwanmaneedang was beyond pleasant and easy. They got me through the hassle-free, no-pressure buying process in just a couple of hours and I am now the very proud owner of a 2012 Dodge Ram 1500 Longhorn Laramie. The price was very fair, and the overall experience very positive. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave, Thank you for your kind review! We appreciate you and your business and always strive to make every experience as simple as yours. Enjoy that Ram and we look forward to helping you with your complimentary first service on your new ride as well. Sincerely, The entire 509 CARS team


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