Burlington Used Car Superstore

2.3 out of 5 (2.3) 7 reviews

Dealer on Cars.com since October 2012

Currently in stock!

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Used

Today's Hours

Sales 10:00 AM - 7:00 PM
Mon 10:00 AM - 7:00 PM
Tue 10:00 AM - 7:00 PM
Wed 10:00 AM - 7:00 PM
Thu 10:00 AM - 7:00 PM
Fri 10:00 AM - 7:00 PM
Sat 10:00 AM - 7:00 PM
Sun 10:00 AM - 6:00 PM

Reviews

2.3 out of 5 2.3
7 lifetime reviews.
  • Great experience
    December 18, 2013

    Buying a used car isn't high on my list of fun things to do, reputation of the "used car salesman" etc. makes it feel like you've gotta have all your ...ducks in a row and go into the experience prepared for psychological warfare. Working with these guys was easy and I have to commend them in particular for standing by an advertised price on a truck I bought when I'm not sure they had to. It was listed significantly below what they had intended, but they honored the price (without any resistance) which to me speaks to overall honesty and character. The sales staff wasn't pushy...even before they discovered the mistake :). Ron gave me a good description of the known issues with the vehicle before I made the 2 hour drive up to Burlington, and had just the right amount of communication. Also - this shop is owned by a much larger and reputable Ford dealership so there's a big company behind their seemingly small operation.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 1.0 out of 5
    Not Satisfied
    July 9, 2017

    It started out nice, the staff was friendly. We got a nice car, over budget definitely, but you know, they talked us into it. The first problem I hav...e is the car needed a new battery (it died after about ten minutes of playing music with the car turned to "on". We've never gotten a call back from them about the battery even though it was promised and is in our signed contract. Second, the first thing the sales guy said to us was "This car is coming with a deal right now! It's got a tent that clips on the side and you can use it for camping." Well we still haven't seen that tent. Juan, the salesman, says his boss is "out of town" or "looking into it" so annoying. Third of all, we have in our contract to have a trailer hitch installed and every time we call we get told the mechanic "Ben" isn't in, or he's on vacation. It's been almost a month since we've purchased the car so I don't understand why it's taking them so long. Very very very poor customer service. I love my car though.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    Best used car lot in the valley!
    April 22, 2017

    Great place! I was impressed by the customer service. Michael and Derek really went out of their way to work with our situation. I would highly recomm...end this place to anybody!

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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About Our Dealership

Dealer on Cars.com since October 2012

Good Credit, No Credit, Bad Credit, Bankruptcy, here at Burlington Used Car Superstore we GUARANTEE THE APPROVAL OF ANY CREDIT! Don't waste your time with in-house financing, let us help you build your credit to where it deserves to be! We are in the Burlington Auto Mall at 2001 Bouslog Road Burlington, WA 98233.

"Why Pay More For Your Next Car Or Diesel Truck? Come See Us First!!!"
Burlington Used Car Superstore
2001 Bouslog Rd Burlington, WA 98233
Used (360) 488-4344
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