George Yelland, Inc.

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 2, 2015

    I just purchased an '06 Chevy pick-up from George, and couldn't be happier. I found the truck on-line, and it was just what I was looking for, a decent... truck for a decent price. I wasn't looking for a cream-puff truck, and this one won't win a beauty contest, but that's fine by me. George allowed me to test drive the truck and actually put it on his garage lift, so I could check it out from underneath! How many dealers will let you do that? I spent quite a while there one Saturday morning, and observed George tending to customers who were there too. This man may seem a bit rough around the edges on the first meeting, but if you hang out and actually talk to him, he is just an honest guy trying to make a living selling cars. He doesn't just tell you how great a particular car is like most dealers will, but he will almost give you his life story. I found it very refreshing to find someone who isn't out to make a killing on every car they sell. True, he can get a little distracted sometimes by trying to do too many things at once, but aren't we all guilty of that?. Bottom line is, if the next car I need is on George's lot, I will certainly enjoy visiting him again.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Brian, for your kind words and business, I make it my business to tell it like it is, Please consider me for your next purchase and thank yo...u again. -George Yelland Jr.

  • 5.0 out of 5
    December 8, 2014

    Very Professional, could not be more pleased. I was pleasantly surprised when I got there, a very large auto plaza, larger than new car dealerships where... I live. With a very upscale inventory. It was very easy to make the deal do the paper work and I was on my way. Oh and by the way the car was spectacular. It was as described or better, and of course I would recommend this dealership to anyone. Thanks to the friendly staff.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 28, 2017

    Execellent service, prices reasonable, I would recommend them to anyone.!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 31, 2014

    Very surprised to receive an e-mail response in the middle of the night after expressing interest in vehicle. Called the number provided in e-mail [George... (the son)] and he said to be sure I called before coming such a long way to be sure vehicle not sold (1,000+ miles trip). Finally freed up schedule the next week and vehicle still listed. Called and voice mail said "leave message and will call right back". No response in an hour. Called again. Same. Called dealership and Gaby said vehicle still available. Told her I would come the next day to see it. Drive there could hardly have been better for the first 1,050 miles until the end of the Pennsylvania Turnpike. Last 30 miles a nightmare taking almost an hour and a half. Arrived just after 4 p.m. (hours listed are open until 5 p.m.). Detail men said office closed early. Told them I had called the day before and told Gaby I would be there this day. They said Gaby didn't come in this day. She didn't tell anybody, either. Owner called by detail men. Spoke with him (several times) and Gaby (couple times). Both told me to look over vehicle. It was just what I have been looking for several years now. The son never answered or responded to phone from Dad, Gaby or me. Sent e-mail message to son from e-mail he had sent me the week before. No response. Looked at site next evening after full day already pre-planned. Vehicle removed. Sold that day? I don't know. Never received response from anyone. Had cash in my pocket, called ahead (as instructed by George the son), arrived just as I told Gaby AND within normal, posted business hours. Nobody was there and neither would any return a few miles after I drove almost 1,100 miles after pre-arranging -- and it was just the vehicle I have patiently been seeking for several years. Both Gaby and the owner were very personable on the phone but pleasant words and 50 cents won't get you a cup of coffee.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 24, 2013

    Bought a nissan Altima from here will low mileage and great price. Bob was very helpful and a great guy to deal with. Car came out clean and spotless.... Would deffiently recommend to other customers. You would think a used car dealer would keep the extra fee money for registration and motor licenses. They sent me a check back with the money left over. Very honest and dependent.

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2012

    I am from NY and shopping for a used Toyota Tacoma pickup truck. I was skeptical traveling as far as I did but George had a very nice truck at a great... price. He was both professional and very down to earth. Also, his facility is very impressive, being capable of most any repair that may be necessary. I didn't end up buying the truck due to the fact it was a stick shift and I decided to go with an automatic.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charlie Thank You for your interest in my truck i basically make it my business to tell it like it is,please consider me for your next purchase and th...ank you again.George Yelland Jr