Through cars.com i sent them an online interest on a jeep no response , i called the 888 number left message no response , i found the dealership online... and called there facility number and left a message and no respone. There business must be doing great that they do not have to return a call.
Recently purchased a 2000 Jeep Sahara. I found Mark and Jim to be very professional to deal with and were more than helpful answering all of my calls,... questions and concerns. Upon inspection of the vehicle, issues I addressed were dealt with and to my satisfaction. Having never purchased a vehicle through the Internet before, both of these guys were very helpful in getting me through my concerns. I thought the shop and the office they occupy in Addison was well kept and definitely serves the purpose for what they need. Overall, I was satisfied with my dealings with Highland Motorsports.
My wife and I looked at used Jeeps for over 2 months and called several dealers who wouldn't take the time to return our call. I placed a call to Jim at... 9:30pm, he called me back 10 minutes later and I had a deposit to him within half an hour. Done deal with sight unseen. Drove to Addison a few days later to pick it up and it was exactly as described. The facility is nice, clean and Jim was extremely professional. The communication online has been very quick and they made me a great deal on a Hard Top. They even installed it for me while I was waiting. We've had our Rubicon (Rubi) now for over a month and we love it and so do the kids. Thank you for making this experience a positive one for us. I am not a fan of car dealers, but you are in a league by yourself. I will definitely recommend you to anyone looking for a good used Wrangler.
Very disappointed with not receiving materials we were told we would be mailed to us after purchasing a Jeep. We were to get a key for the tire lock and... a car fax report. Also we were told the Jeep we bought was a 2001 and when the title came it was actually a 2000. The owner manual we received at the time of purchase was also for a 2001 Jeep as was all the paperwork at the time of the sale. Upon calling the sellers several times the said they would mail the above materials out right away.. We never received anything from them not even the correct 2000 Jeep manual....... They sales people were very nice when we looked at the Jeeps but after purchasing it they did not do what they said. Also we needed $700.00 worth of frontend work within the first month and the motor has multiple rods knocking which could not be herd from inside the Jeep when we were test driving it....overall very disgusted should have read the feedbacks and reviews prior to purchase!!! BEWARE!!!!!