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Highly recommended for having your BMW serviced. Jeff was great in his knowledge, skill and friendly demeanor.
Service adviser was very knowledgeable very friendly and the great host
The service was prompt and efficient. The car washing that they offer, however, always leaves something to be desired; streaks on all of the windows, spots... on the body, and this time, a big handprint on the passenger side window for good measure.
I leased my vehicle for the second time with Neda. She is the best.
Horrible communication .I had a 9am appointment with a certain advicer , which apparently was not available .I was then switched to another person . While... , I had my husband took me back to work .At 12 am , I decided to call to see what's the diagnosis on the car , service adviser unavailable , I then left a message .still no response , it's now 2 pm .I called again spoke with the service department , explained my situation . At 3 pm finally , the service adviser finally returned my call ..I have been this dealer ,a few times same issues.. I only go to this dealer , because it's really close to my job . I am exploring my options at the moment !!!!!
Hi Monique, thank you for bringing this situation to our attention. We sincerely apologie that you have not received the prompt service we pride ourse...lves on. We would like to speak with you further in the hopes of assisting you. Please contact Shaun Duron at 323-326-9703. Thank you.
I recently took my car to Beverly Hills BMW for a service appointment and to get an estimate to have my rear bumper repaired after someone scraped it in... a parking garage. The service work was done quickly and efficiently, and I received a very reasonable estimate to have the bumper repaired which I am doing tomorrow.
very accommodating, would be nice if had loaner. the
Great staff and very helpful. I took my car in for a repair which was completed in a timely matter and at a fair price.
It was easy buying my first BMW and I'm happy with the vehicle.
Vee was super helpful with all aspects of the service