Safford Chrysler Jeep Dodge RAM of Springfield

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Reviews

Average Ratings

3.8
22 lifetime reviews.
  • Great attention to detail

    The salesman and the entire staff were great. Great attention detail and prompt service. We have bought from this dealer before and have been very...


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    The salesman and the entire staff were great. Great attention detail and prompt service. We have bought from this dealer before and have been very pleased with all aspects.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not sure

    My experience was great but only Karla made it enjoyable. She was polite and easy to talk too in guiding us to what we need.


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    My experience was great but only Karla made it enjoyable. She was polite and easy to talk too in guiding us to what we need.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Customer

    I bought a 2013 jeep. I had the best salesman. Simo went above and beyond his job duties to get me my jeep. I am very excited to have my jeep cust...


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    I bought a 2013 jeep. I had the best salesman. Simo went above and beyond his job duties to get me my jeep. I am very excited to have my jeep customer service was great. I would highly recommend them

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Used Vehicle Purchase

    The negotiating process was delayed and stressful. I had to email customer service almost 20 times to close the deal with the sales team. Francis ...


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    The negotiating process was delayed and stressful. I had to email customer service almost 20 times to close the deal with the sales team. Francis was very courteous and professional, though! The financing process was smooth. The vehicle was delivered with refinished wheels as asked, however the vehicle was not cleaned on delivery. Perhaps used vehicles are not delivered clean. Overall, my experience with this dealership was decent.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Worst dealership ever !

    This is the second time I have tried to look/buy a car from Safford. I call and check availability, schedule an appointment and when I get there t...


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    This is the second time I have tried to look/buy a car from Safford. I call and check availability, schedule an appointment and when I get there to see the vehicle it's already sold. Both times I have checked the day of my appointment to reassure the vehicle is there and I'm told yes and When I get to the dealership they of course tell me it's gone. I will never deal with them again. I bought a jeep from somewhere else.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Good price discounts and inventory selection

    Did my research online and saw they were quoting good reductions from MSRP. They were not the lowest, but they did seem to be offering a better se...


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    Did my research online and saw they were quoting good reductions from MSRP. They were not the lowest, but they did seem to be offering a better selection of cars at these discounts. When I arrive unannounced to look at the car, it was there and they honored the price quoted online. Even with the good price discount, they gave me a fair trade on my old car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Rude Managment but Nice Sales people

    Nice Sales people but Rude Managment .we end up buy car from different dealer


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    Nice Sales people but Rude Managment .we end up buy car from different dealer

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Disrespectful gimmicks, purchased elsewhere

    E-mailed about a vehicle we were interested in. Our call-back was prompt with a price but not without the mentioning of "several other people are ...


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    E-mailed about a vehicle we were interested in. Our call-back was prompt with a price but not without the mentioning of "several other people are interested in this vehicle, we've had a LOT of calls!". This seemed a little unlikely, due to my research on the car stating it had been on the lot 2 months.. but, used car salesmen will be used car salesmen.. Asked if we could come test drive the car on a certain day. Was asked flat out "Do you plan to buy? Because we are transferring the car at the end of that day..." Pro Tip: If you are going to use manipulative gimmicks like this on people, at least figure out which one you are going with and stick with it. Be consistent. Seems unlikely that they would transfer a car that, after almost 2 months on the lot, suddenly has alot of interest from all these buyers! Spouse and I were already fretting the whole stereotypical used car experience. At least after contacting Dodge of Springfield we have a story to tell our friends as we roll our eyes. We cancelled our plans to test drive and went to a different dealership where they treated us like actual people. We ended up purchasing our car there that same day.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Bad, Bad

    Please Don't go to this dealer ,,,, it is going to cost you $3,000 more then what they ask you on cars .com ,bad business hopefully they are going...


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    Please Don't go to this dealer ,,,, it is going to cost you $3,000 more then what they ask you on cars .com ,bad business hopefully they are going to close soon ,,,,,

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good contact by dealer but no sale

    They were good about contacting me, but taking all things into consideration I could not buy and ship and still save $. If I were local they would...


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    They were good about contacting me, but taking all things into consideration I could not buy and ship and still save $. If I were local they would probably be a good choice.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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