Safford Chrysler Jeep Dodge RAM of Springfield

New 888-625-8534 Dealer Website
Used 888-626-0602 Email Dealer
Service 866-768-7918

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Reviews

Average Ratings

3.1
Average based on 19 reviews.
  • Great attention to detail

    The salesman and the entire staff were great. Great attention detail and prompt service. We have bought from this dealer before and have been very...


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    The salesman and the entire staff were great. Great attention detail and prompt service. We have bought from this dealer before and have been very pleased with all aspects.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Worst dealership ever !

    This is the second time I have tried to look/buy a car from Safford. I call and check availability, schedule an appointment and when I get there t...


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    This is the second time I have tried to look/buy a car from Safford. I call and check availability, schedule an appointment and when I get there to see the vehicle it's already sold. Both times I have checked the day of my appointment to reassure the vehicle is there and I'm told yes and When I get to the dealership they of course tell me it's gone. I will never deal with them again. I bought a jeep from somewhere else.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Good price discounts and inventory selection

    Did my research online and saw they were quoting good reductions from MSRP. They were not the lowest, but they did seem to be offering a better se...


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    Did my research online and saw they were quoting good reductions from MSRP. They were not the lowest, but they did seem to be offering a better selection of cars at these discounts. When I arrive unannounced to look at the car, it was there and they honored the price quoted online. Even with the good price discount, they gave me a fair trade on my old car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Rude Managment but Nice Sales people

    Nice Sales people but Rude Managment .we end up buy car from different dealer


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    Nice Sales people but Rude Managment .we end up buy car from different dealer

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Disrespectful gimmicks, purchased elsewhere

    E-mailed about a vehicle we were interested in. Our call-back was prompt with a price but not without the mentioning of "several other people are ...


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    E-mailed about a vehicle we were interested in. Our call-back was prompt with a price but not without the mentioning of "several other people are interested in this vehicle, we've had a LOT of calls!". This seemed a little unlikely, due to my research on the car stating it had been on the lot 2 months.. but, used car salesmen will be used car salesmen.. Asked if we could come test drive the car on a certain day. Was asked flat out "Do you plan to buy? Because we are transferring the car at the end of that day..." Pro Tip: If you are going to use manipulative gimmicks like this on people, at least figure out which one you are going with and stick with it. Be consistent. Seems unlikely that they would transfer a car that, after almost 2 months on the lot, suddenly has alot of interest from all these buyers! Spouse and I were already fretting the whole stereotypical used car experience. At least after contacting Dodge of Springfield we have a story to tell our friends as we roll our eyes. We cancelled our plans to test drive and went to a different dealership where they treated us like actual people. We ended up purchasing our car there that same day.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Bad, Bad

    Please Don't go to this dealer ,,,, it is going to cost you $3,000 more then what they ask you on cars .com ,bad business hopefully they are going...


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    Please Don't go to this dealer ,,,, it is going to cost you $3,000 more then what they ask you on cars .com ,bad business hopefully they are going to close soon ,,,,,

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good contact by dealer but no sale

    They were good about contacting me, but taking all things into consideration I could not buy and ship and still save $. If I were local they would...


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    They were good about contacting me, but taking all things into consideration I could not buy and ship and still save $. If I were local they would probably be a good choice.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Professional an knowledgeable

    Brendon Wright was professional and knowledgeable throughout my experience in searching for a 2014 Jeep Grand Cherokee. He listened to my needs to...


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    Brendon Wright was professional and knowledgeable throughout my experience in searching for a 2014 Jeep Grand Cherokee. He listened to my needs to place me in the right vehicle I was seeking. He took time to answer my questions in detail. Brendon is a top notch salesmen who I will refer to my family and friends. I look forward to working with him in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • horrible

    worst car buying experience in my life. never go here. they will do anything to get you in and then lie, lie and lie


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    worst car buying experience in my life. never go here. they will do anything to get you in and then lie, lie and lie

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Clownmobile-Dodge Caravan

    After much consideration and shopping on line, I made an appointment for a test drive just to get an idea of what I wanted. I was able to negotiat...


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    After much consideration and shopping on line, I made an appointment for a test drive just to get an idea of what I wanted. I was able to negotiate a good price with the help of a great salesman, Chris, and a friendly and NOT PUSHY finance department. My husband came back with me to pick up the van the next day, and found that Chris had come in on his day off, so they were actually able to meet. Hubby drove the new van home and I don't think I'll get to drive it any time soon! The van has plenty of cargo space for both my husband's tools for work and all of my clown gear. I couldn't be more pleased with the whole transaction.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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