Thank you. Your email has been sent to the dealer.

Reviews

4.8
Average based on 155 reviews
  • Sienna

    Jose villalpando and Jimmy gave me the best car buying experiance ever. The picked me and my family up from the LAX. This is great customer servic...


    Show Full Review

    Jose villalpando and Jimmy gave me the best car buying experiance ever. The picked me and my family up from the LAX. This is great customer service we were in and out in less than a hour. We really got a whale of a deal. Thanks guys.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Horrible Customer Service. Do not purchase here.

    I purchased a car from them over a month ago. During the process I negotiated to have my car shipped to MA from CA. Of course they just fixed th...


    Show Full Review

    I purchased a car from them over a month ago. During the process I negotiated to have my car shipped to MA from CA. Of course they just fixed this into the pricing. With that said I received the car over a week ago and can register my car in MA because the dealer never did the title to the car. I have been calling the dealer, Toyota Financial, Corporate Toyota, and the DMV in CA (actually the only one that provided some help). All they do is keep passing the buck to the next person and don't help at all. I can't operate my vehicle that I purchased from them and have been incurring costs to rent cars to go to my job. Don't trust them...stay away...the worst experience I have ever had purchasing anything.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Don't even bother

    Came here to purchase a used car. After completing test drive another salesman came out and told our salesman, in the most unprofessional exchange...


    Show Full Review

    Came here to purchase a used car. After completing test drive another salesman came out and told our salesman, in the most unprofessional exchange between salesmen that i have ever seen in any business, that the car had been sold. Words were exchanged, salesman went to talk to manager came back and said sorry, paperwork had been started. Went inside to talk about another car. One salesman followed the other into the back, arguing and i actually saw one shove the other. At this point i demanded to speak with the manager of the dealership. He acknowledged my presence and that's about all. He not only did nothing to speak to them. He didn't even bother to offer us an apology. Needless to say, not only did we leave but would not consider returning even for service on the vehicle i did purchase at another dealership. There is obviously a significant lack of ethics between salesmen, and there is management that could care less about the customer. Clearly in their view, what's one less sale.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews