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Reviews

Average Ratings

1.7
158 lifetime reviews.
  • Sienna

    Jose villalpando and Jimmy gave me the best car buying experiance ever. The picked me and my family up from the LAX. This is great customer servic...


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    Jose villalpando and Jimmy gave me the best car buying experiance ever. The picked me and my family up from the LAX. This is great customer service we were in and out in less than a hour. We really got a whale of a deal. Thanks guys.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Purchased a Used Prius

    Being a young adult, I went to Marina Del Rey Toyota with NO CREDIT. I had a trade-in car, which was a 2009 BMW 535xi. Originally, Donny was helpi...


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    Being a young adult, I went to Marina Del Rey Toyota with NO CREDIT. I had a trade-in car, which was a 2009 BMW 535xi. Originally, Donny was helping Daniel (the car salesman) and I with financing options, but all the numbers were TOO high for my budget. I ended up price matching cars around the area, which were around the same year and mileage, but higher on the Marina Del Rey Toyota lot. Eventually, they promised to price match another car that was $1,000 cheaper (a lot for someone under 25 years). Scott ended up contacting me and was able to get my financing and payments to a reasonable, manageable price. Additionally, since having the car, which hasn't even been a month, the financing bank notified me that I got an even lower interest rate from the higher 17% to the middle 14%. With all help of employees at Marina Del Rey Toyota I was really satisfied. The only reason I would rate it a 4/5 is due to the fact that the car I bought didn't have floor mats, which SUCKS, as well as a key that sometimes works and sometimes doesn't which leaves me just hanging around the outside of the car. Additionally, I've had to learn a lot of things about the car referencing to the Owner's Manual. But overall Scott is very helpful! If anyone is looking to purchase a car from Marina Del Rey Toyota, ASK FOR SCOTTS HELP!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Purchased a Used Prius

    Being a young adult, I went to Marina Del Rey Toyota with NO CREDIT. I had a trade-in car, which was a 2009 BMW 535xi. Originally, Donny was helpi...


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    Being a young adult, I went to Marina Del Rey Toyota with NO CREDIT. I had a trade-in car, which was a 2009 BMW 535xi. Originally, Donny was helping Daniel (the car salesman) and I with financing options, but all the numbers were TOO high for my budget. I ended up price matching cars around the area, which were around the same year and mileage, but higher on the Marina Del Rey Toyota lot. Eventually, they promised to price match another car that was $1,000 cheaper (a lot for someone under 25 years). Scott ended up contacting me and was able to get my financing and payments to a reasonable, manageable price. Additionally, since having the car, which hasn't even been a month, the financing bank notified me that I got an even lower interest rate from the higher 17% to the middle 14%. With all help of employees at Marina Del Rey Toyota I was really satisfied. The only reason I would rate it a 4/5 is due to the fact that the car I bought didn't have floor mats, which SUCKS, as well as a key that sometimes works and sometimes doesn't which leaves me just hanging around the outside of the car. Additionally, I've had to learn a lot of things about the car referencing to the Owner's Manual. But overall Scott is very helpful! If anyone is looking to purchase a car from Marina Del Rey Toyota, ASK FOR SCOTTS HELP!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • stay away from these guys

    Ive dealt with three sales people at this dealership: Elvis, Catalin and Alex. All three proved to be extremely unprofessional and incompetent. Ca...


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    Ive dealt with three sales people at this dealership: Elvis, Catalin and Alex. All three proved to be extremely unprofessional and incompetent. Catalin knows very little about cars he is selling (don't be too harsh on the guy since he is new). Alex isn't very familiar with Prius but can quickly google information for ya! And Elvis. He's got an every trait of your typical sales rep. I was trying to trade in a leased car with payoff amount of 27k. After appraising the car for about 2 hours, Elvis comes to me and says that the payoff amount for them is gonna be 31k! Please share your stories involving Elvis running numbers for you!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Horrible Customer Service. Do not purchase here.

    I purchased a car from them over a month ago. During the process I negotiated to have my car shipped to MA from CA. Of course they just fixed th...


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    I purchased a car from them over a month ago. During the process I negotiated to have my car shipped to MA from CA. Of course they just fixed this into the pricing. With that said I received the car over a week ago and can register my car in MA because the dealer never did the title to the car. I have been calling the dealer, Toyota Financial, Corporate Toyota, and the DMV in CA (actually the only one that provided some help). All they do is keep passing the buck to the next person and don't help at all. I can't operate my vehicle that I purchased from them and have been incurring costs to rent cars to go to my job. Don't trust them...stay away...the worst experience I have ever had purchasing anything.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Don't even bother

    Came here to purchase a used car. After completing test drive another salesman came out and told our salesman, in the most unprofessional exchange...


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    Came here to purchase a used car. After completing test drive another salesman came out and told our salesman, in the most unprofessional exchange between salesmen that i have ever seen in any business, that the car had been sold. Words were exchanged, salesman went to talk to manager came back and said sorry, paperwork had been started. Went inside to talk about another car. One salesman followed the other into the back, arguing and i actually saw one shove the other. At this point i demanded to speak with the manager of the dealership. He acknowledged my presence and that's about all. He not only did nothing to speak to them. He didn't even bother to offer us an apology. Needless to say, not only did we leave but would not consider returning even for service on the vehicle i did purchase at another dealership. There is obviously a significant lack of ethics between salesmen, and there is management that could care less about the customer. Clearly in their view, what's one less sale.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Worst experience i have ever had

    Came here to purchase a used car. After completing test drive another salesman came out and told our salesman, in the most unprofessional exchange...


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    Came here to purchase a used car. After completing test drive another salesman came out and told our salesman, in the most unprofessional exchange between salesmen that i have ever seen in any business, that the car had been sold. Words were exchanged, salesman went to talk to manager came back and said sorry, paperwork had been started. Went inside to talk about another car. One salesman followed the other into the back, arguing and i actually saw one shove the other. At this point i demanded to speak with the manager of the dealership. He acknowledged my presence and that's about all. He not only did nothing to speak to them. He didn't even bother to offer us an apology. Needless to say, not only did we leave but would not consider returning even for service on the vehicle i did purchase at another dealership. There is obviously a significant lack of ethics between salesmen, and there is management that could care less about the customer. Clearly in their view, what's one less sale.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excited with my purchase.

    Excellent service. This was my first time buying a new car for the family & the team at this car dealer, specifically Bruce V. who was the guy i b...


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    Excellent service. This was my first time buying a new car for the family & the team at this car dealer, specifically Bruce V. who was the guy i bothered for a while with non stop questions, were very knowledgable, relateable & accommodating. I would highly recommend Bruce/this dealership to any of my family/friends in need of buying/leasing a car.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good Vibe,

    Looking to buy my wife a car in the next month coming up, so I’m shopping around, this is the fourth dealership I’ve stopped at in the past month,...


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    Looking to buy my wife a car in the next month coming up, so I’m shopping around, this is the fourth dealership I’ve stopped at in the past month, nothing crazy fancy about the place, but the people here are nice, I was walking around and was approached by a guy named Bruce, he was down to earth and kind a nice kind of guy that made me smile and laugh. He asked what I was in the looking for in a car, I told him its more for the wife then for me, so he took the time to show me a few options he thought I may like. The experience here was much more warm then the other brand dealerships I went to where they just came at me like vultures. I did not end up buying a car, because I am still in the market, but I expect myself to come back here, it was a good experience.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Great buying experience at Toyota Marina Del Rey

    I just bought my new Toyota 4runner from Bruce Vahhaji at Toyota Marina Del Rey and it was by far the best car buying experience of my life. Bruce...


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    I just bought my new Toyota 4runner from Bruce Vahhaji at Toyota Marina Del Rey and it was by far the best car buying experience of my life. Bruce was very helpful, knowledgeable and friendly! It was a quick/easy process and I got an amazing deal with no hassles or games. After the transaction he even went out of his way and delivered the vehicle to my home.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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