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Reviews

Average Ratings

4.9
578 lifetime reviews. Includes reviews of Volkswagen Santa Monica from DealerRater.com
  • Bridget, Vante & Mark are awesome

    Super friendly and very fair. Came in to swap into a new lease from my last vw santa monica leased car. The staff is great. A special thank you to...


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    Super friendly and very fair. Came in to swap into a new lease from my last vw santa monica leased car. The staff is great. A special thank you to Bridgette Vante and my salesman Mark. Thanks vw santa monica!!!!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • I had a small problem with my car keys. They were no longer
    May 22, 2017

    I arrived, met with Peyman Kahen. I explained my problem, he saw that this problem was covered under my warrenty - it took him exactly 1 minute t...


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    I arrived, met with Peyman Kahen. I explained my problem, he saw that this problem was covered under my warrenty - it took him exactly 1 minute to fix my problem. I left. It was a pleasure, as always.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent experience
    May 3, 2017

    I was very pleased with the way I was treated throughout this service work. My service advisor Peyman Kahen was very professional and he explained...


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    I was very pleased with the way I was treated throughout this service work. My service advisor Peyman Kahen was very professional and he explained to me in detail the type of work needed to bring my 2012 Jetta back to a very good condition. Besides the standard 75K mileage service, Peyman brought up a couple of wear issues with the front system and made sure to use my extended warranty to cover most of that cost, including the driver's window glass regulator that had failed before my visit. Overall excellent communication and service and I had my Jetta fixed the same day,

    Does recommend this dealer
    Came in for service or repair

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  • Peyman Kahen

    Peyman was super nice and helpful, very clear about everything, and called promptly after the car was diagnosed and again after it was ready for p...


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    Peyman was super nice and helpful, very clear about everything, and called promptly after the car was diagnosed and again after it was ready for pickup. Definitely recommend!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Fine Service

    Peyman was very personable, told me exactly what to expect and delivered!


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    Peyman was very personable, told me exactly what to expect and delivered!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Emerson Molina
    April 20, 2017

    Emerson Molina was so helpful at my visit to Volkswagen! He was super helpful in telling me what needed to happen on my car but also what could wa...


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    Emerson Molina was so helpful at my visit to Volkswagen! He was super helpful in telling me what needed to happen on my car but also what could wait until a later visit! He was also very quick in responding to my calls as I was waiting to hear about the status of my car. Emerson was very kind and helpful, and I would recommend him to service anyone's car!

    Does recommend this dealer
    Came in for service or repair

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  • Stellar Service

    Payment Kahen's customer service was stellar. He listened diligently, answered all my questions and gave important advice for future service. I hi...


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    Payment Kahen's customer service was stellar. He listened diligently, answered all my questions and gave important advice for future service. I highly recommend having him help when you go for your service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Service from Thom Painter

    Volkswagen Santa Monica is consistent in excellent auto repair and sales.


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    Volkswagen Santa Monica is consistent in excellent auto repair and sales.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Rod Aqueveque is the man.

    Title says it all. Hands down. Great Service. Recommend.


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    Title says it all. Hands down. Great Service. Recommend.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Thom Painter
    March 15, 2017

    Dear Volkswagen Santa Monica: Please note in my official account record that I only want to work with Thom Painter. #hesthebest thank you Brenda...


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    Dear Volkswagen Santa Monica: Please note in my official account record that I only want to work with Thom Painter. #hesthebest thank you Brenda OBrien

    Does recommend this dealer
    Came in for service or repair

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