Diablo Subaru of Walnut Creek

(4.8) 554 reviews

Dealer on Cars.com since October 2012

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun 10:00 AM - 6:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:30 PM
Sun Closed

Reviews

4.8
554 lifetime reviews.
  • Great
    January 23, 2017

    Great sales staff, although pushed the prepaid service program a bit hard, which I did not think was that great of a program. Didn't appreciate that.... Got a fantastic car and an excellent price. Very professional staff. Service facility is going through renovations, so not great right now, but should be very nice when done (soon). Previous experience in service was a little lacking in terms of customer experience (3 employees standing around chatting while customers are standing there waiting to be helped). However, my most recent visit restored my faith. Received outstanding service from Taylor. All in all, a great location, fantastic cars, excellent pricing. Overall, no regrets and I would shop there again.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Fantastic Experience with RJ & Diablo Subaru!
    February 19, 2018

    From the initial phone call to the vehicle delivery, RJ Machado was hands-down the best salesperson to work with! The whole staff was friendly and the... facility was comfortable. It was a breath of fresh air to buy a car from here, and I highly recommended it!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Good 42K Service Visit
    February 12, 2018

    Just a simple 6,000 mile service visit at 42K miles on my Outback. Best to make an appointment particularly if you plan to wait for the work to be don...e. Included exterior car wash at no charge. Service Advisor delivered car at front door of dealership/waiting-area in less than an hour and went through results of multi-point check (Customer waiting area is beautiful and spacious with snacks and drinks). This is a 3 story facility with shop and write-up on first floor and Customer waiting area on third floor (street level) so could be a little inconvenient for people unable to climb stairs. The recent remodel included everything except the shop (a little surprising to me). LanceM

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

292 lifetime reviews of the Service Department.

  • Great
    January 23, 2017

    Great sales staff, although pushed the prepaid service program a bit hard, which I did not think was that great of a program. Didn't appreciate that.... Got a fantastic car and an excellent price. Very professional staff. Service facility is going through renovations, so not great right now, but should be very nice when done (soon). Previous experience in service was a little lacking in terms of customer experience (3 employees standing around chatting while customers are standing there waiting to be helped). However, my most recent visit restored my faith. Received outstanding service from Taylor. All in all, a great location, fantastic cars, excellent pricing. Overall, no regrets and I would shop there again.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Good 42K Service Visit
    February 12, 2018

    Just a simple 6,000 mile service visit at 42K miles on my Outback. Best to make an appointment particularly if you plan to wait for the work to be don...e. Included exterior car wash at no charge. Service Advisor delivered car at front door of dealership/waiting-area in less than an hour and went through results of multi-point check (Customer waiting area is beautiful and spacious with snacks and drinks). This is a 3 story facility with shop and write-up on first floor and Customer waiting area on third floor (street level) so could be a little inconvenient for people unable to climb stairs. The recent remodel included everything except the shop (a little surprising to me). LanceM

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    $29.95 and up*

    Fluid Top-Off

    Complimentary

    Car Wash

    Complimentary

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2012

At Diablo Subaru of Walnut Creek, we do not want you to work for your vehicle. We want to help you find the vehicle that works for you. We are convenience, availability and the quickest route to your next pursuit. From the daily commute, to the ends of the earth, owning a Subaru is a lifestyle. A lifestyle built on the freedom to explore all the things you love most. And that's not something that can be bought. Diablo Subaru of Walnut Creek. It's Who We Are!

"Close to everything. Conveniently located off the 680 freeway in Walnut Creek, near 242, 24 & 4 interchanges."
Diablo Subaru of Walnut Creek
2646 N Main St Walnut Creek, CA 94597
New (925) 478-5465
Used (925) 478-5988
Service (925) 478-5578
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