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4.8
32 lifetime reviews.
  • Toyota of Whittier service department

    Today I went in to get my 2011 Prius to get serviced at Toyota of Whittier for regular scheduled maintenance, I was drawn in by a $47.98 special f...


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    Today I went in to get my 2011 Prius to get serviced at Toyota of Whittier for regular scheduled maintenance, I was drawn in by a $47.98 special for synthetic. After picking my car up I noticed that my radio was acting funny and would even turn itself off. I called to talk to the service department and ask what was going on? From the beginning, they wanted nothing to do with me, they kept insisting that regular scheduled maintenance had nothing to do with the radio. I insisted that my radio was working fine before they serviced it. They gave me some things to try, I did with no success. I went back and finally got them to look at it, three different people (assistant service manager, director of service of parts and operation, shop foreman) tried to play with a fuse and tried to reset it. After about twenty minutes, they concluded that the radio had to be broken before they touched it, there was nothing more they could do. I said they could ask the guy who took my car because the radio was on when I came in. I also said I was going to file a complaint. They still in insisted the radio was already broken. I got home and after about 5 min of trying to reset it I did and it works fine now. I think it’s crazy how convinced they were that my radio was broken before I took it in. BEWARE.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • fantastic .

    Here's to hoping my car is all fixed and good! Mindy was great ...


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    Here's to hoping my car is all fixed and good! Mindy was great .

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very Pleased

    It was nice and fast, very friendly. Great customer service.


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    It was nice and fast, very friendly. Great customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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