Toyota of Whittier

Reviews

1.0 out of 5 1.0
33 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 11, 2018

    Received a email stating a car i was looking at just lowered its advertised price, contacted dealer confirmed the car was available drove 1 hour with cash... in pocket.Everything seemed fine until I showed them the email of their own ad and was told they can’t honor the price! They wanted to charge an additional 300.00 over the advertised price and another 2500.00 in tax and license and “FEES”! They lost a cash sale over $300.00 NOT TO MENTION THEY TRIED TO ILLEGALLY RUN MY CREDIT REPORT! They also kept addressing my husband when I was the one making the purchase , beyond sexist!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    January 27, 2017

    Today I went in to get my 2011 Prius to get serviced at Toyota of Whittier for regular scheduled maintenance, I was drawn in by a $47.98 special for synthetic.... After picking my car up I noticed that my radio was acting funny and would even turn itself off. I called to talk to the service department and ask what was going on? From the beginning, they wanted nothing to do with me, they kept insisting that regular scheduled maintenance had nothing to do with the radio. I insisted that my radio was working fine before they serviced it. They gave me some things to try, I did with no success. I went back and finally got them to look at it, three different people (assistant service manager, director of service of parts and operation, shop foreman) tried to play with a fuse and tried to reset it. After about twenty minutes, they concluded that the radio had to be broken before they touched it, there was nothing more they could do. I said they could ask the guy who took my car because the radio was on when I came in. I also said I was going to file a complaint. They still in insisted the radio was already broken. I got home and after about 5 min of trying to reset it I did and it works fine now. I think it’s crazy how convinced they were that my radio was broken before I took it in. BEWARE.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 27, 2016

    Here's to hoping my car is all fixed and good! Mindy was great ... .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 18, 2016

    It was nice and fast, very friendly. Great customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 14, 2016

    KC was amazing.the parts rep and cashier were kind of rude on the day of drop off but the cashier was good today.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 3, 2016

    Very friendly and helpful. I will return when my car needs to be serviced again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 1, 2016

    It just took longer than expected but otherwise everything went well

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 26, 2016

    The service people are great. The quality of service is exceptional. I will routinely return to this location.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 23, 2016

    Ben was very professional and gave great and fast service great job Ben

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 19, 2016

    Excellent service i love coming at Toyota of Whittier

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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