Reviews

Average Ratings

4.8
193 lifetime reviews. Includes reviews of Chevrolet of Montebello from DealerRater.com
  • Perfect

    Oscar Rivera was amazing, this dealership is great!

    Dealer Response

    Thanks for the review and the opportunity to serve you!


    Show Full Review

    Oscar Rivera was amazing, this dealership is great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review and the opportunity to serve you!


    Hide Full Review
  • Worse service
    May 20, 2017

    Quality of service is horrible. Quote from Scott, service manager, "what Jon, service writer, said does not matter. Technician's diagnostic repo...


    Show Full Review

    Quality of service is horrible. Quote from Scott, service manager, "what Jon, service writer, said does not matter. Technician's diagnostic report is what matters." By the way, technician's diagnostic report did not fix the problem, went in and came out with the same problem. Been back three time and I still have the same issue after a bill of $1000 of work.

    Does not recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Worse service

    Did not offer what they promised, quality of service and technicians are horrible. Don't visit this dealership, save yourself the hassle.

    Dealer Response

    I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours be...


    Show Full Review

    Did not offer what they promised, quality of service and technicians are horrible. Don't visit this dealership, save yourself the hassle.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please contact me directly so we can work towards a resolution. Your satisfaction is of the utmost importance. Sincerely, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com


    Hide Full Review
  • Very good deal
    May 19, 2017

    I am very happy with the deal that I have with chavrolet dealer they have very good prices if u don't like the price they will help you out with b...


    Show Full Review

    I am very happy with the deal that I have with chavrolet dealer they have very good prices if u don't like the price they will help you out with better prices good customer service with the sales man. Definitely recommend Chevrolet dealer !!!

    Does recommend this dealer

    Hide Full Review
  • Exceptional service friendly staff

    It was a pleasant experience, wasn't frustrating like in the past with other dealerships. Benjamin provided exceptional service, he's friendly an...

    Dealer Response

    Hello George and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Benjamin wa...


    Show Full Review

    It was a pleasant experience, wasn't frustrating like in the past with other dealerships. Benjamin provided exceptional service, he's friendly and is willing to do whatever it takes to help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello George and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Benjamin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com


    Hide Full Review
  • Great service

    Friendly environment, always clean. Employees that toy cross path with are always asking if there anything they can do to make your wait time mor...

    Dealer Response

    Thank you for visiting our service department and for leaving the kind words, Roger. We plan to continue giving great customer service and a comfo...


    Show Full Review

    Friendly environment, always clean. Employees that toy cross path with are always asking if there anything they can do to make your wait time more comfortable. I enjoy my visit at the dealer ship

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting our service department and for leaving the kind words, Roger. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. All the best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com


    Hide Full Review
  • Andy Godinez is the man!

    Everything at this facility was outstanding. Friendly salesman. Fast and easy process. I Will definitely recommend anyone to this dealer.

    Dealer Response

    Renee, I cannot thank you enough for your wonderful review of Chevrolet of Montebello and for your recommendation! It was a pleasure to assist you...


    Show Full Review

    Everything at this facility was outstanding. Friendly salesman. Fast and easy process. I Will definitely recommend anyone to this dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Renee, I cannot thank you enough for your wonderful review of Chevrolet of Montebello and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! All the best, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com


    Hide Full Review
  • Great service

    Friendly prompt service from dropping off my vehicle first thing in the morning to getting me into a rental vehicle

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us, Eduardo. I am delighted to hear you were treated with fr...


    Show Full Review

    Friendly prompt service from dropping off my vehicle first thing in the morning to getting me into a rental vehicle

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us, Eduardo. I am delighted to hear you were treated with friendly and prompt service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Warm regards, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com


    Hide Full Review
  • Chris lopez is back !!!!

    It was good ,can't wait to work with Chris lopez again ,the shop is always. Clean and great coffee,people are nice and they have a free shu...

    Dealer Response

    Jiayi, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time t...


    Show Full Review

    It was good ,can't wait to work with Chris lopez again ,the shop is always. Clean and great coffee,people are nice and they have a free shuttle ride from work and back

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jiayi, I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Chevrolet of Montebello for your vehicle needs. Warm regards, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com


    Hide Full Review
  • Great Service

    Sales man was great, he answered all our questions / concerns. He was very helpful in making our decision. The buying process went smooth.

    Dealer Response

    Erica, thank you for your kind words and congratulations on your new purchase! I am very happy to hear that it was a smooth process for you as we ...


    Show Full Review

    Sales man was great, he answered all our questions / concerns. He was very helpful in making our decision. The buying process went smooth.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erica, thank you for your kind words and congratulations on your new purchase! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new vehicle! Warm regards, Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com


    Hide Full Review