Bob Johnson Chevrolet Buick GMC Cadillac

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Reviews

Average Ratings

4.3
24 lifetime reviews.
  • Awesome Sales Experience!

    Just want to thank Tim Hodge for the great experience purchasing my very first GMC vehicle! He provided excellent service and took care of me to...


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    Just want to thank Tim Hodge for the great experience purchasing my very first GMC vehicle! He provided excellent service and took care of me to the very end. I was a very loyal Honda driver but this experience and the awesome new Canyon has really changed my mind. Thanks Tim for the great service...you made a believer out of me!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • terrible customer service

    Bought a used car from Bob Johnson in leroy ny at the time we pick up the car they only had one key for it they gave us an we owe you paper and ...


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    Bought a used car from Bob Johnson in leroy ny at the time we pick up the car they only had one key for it they gave us an we owe you paper and stated we would have the key within 2 weeks now over three months and many calls later still no key. Yes a key may seem minor but if that can't or won't do this simple task what would a major problem be like? When we were in the buying proccess are phone calls were answered within an hour now we do not get our calls returned. The vehicle we bought was a new car with 50 miles but considerd used as it was left over from previous yr

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer

    Hello, My name is Regina Cooper. The salesperson that contacted me had very good customer service. I am without a vehicle but, this young man made...


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    Hello, My name is Regina Cooper. The salesperson that contacted me had very good customer service. I am without a vehicle but, this young man made very sure that I was able to get to the store. He was an exceptional person to deal with. I would recommend Brandon to other persons who are car shopping. The experience was a truly good one. I'm not finished shopping there.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • wonderful experience

    I had one of the best experiences of a first time buyer I would definitely recommend them to anyone,I couldn't be more pleased with my purchase.


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    I had one of the best experiences of a first time buyer I would definitely recommend them to anyone,I couldn't be more pleased with my purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience buying, leasing and service !

    My husband and I worked with Jim Dykstra buying my 2013 Traverse. In 2014 we also dealt with him leasing my husbands truck and my mothers car the ...


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    My husband and I worked with Jim Dykstra buying my 2013 Traverse. In 2014 we also dealt with him leasing my husbands truck and my mothers car the same day. He treated my mother great and had a delightful experience during the whole process. He was a pleasure to work with. There service department is also great! My husband's truck was due for an oil change since he has been working keeping our roads clean he hasn't had a chance to make an appointment. When he was off on a Friday he called explained the situation and they got him in. He was afraid he would get called to work and they let him know if he got called they would give him a vehicle to drive If they were not finished with his truck. I think that is going the extra mile for a customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not that pleased

    Not as promised. Salesman made promises about condition and he did not deliver on his promises. I would not recommend them to my ex-wife.


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    Not as promised. Salesman made promises about condition and he did not deliver on his promises. I would not recommend them to my ex-wife.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • superior customer service

    I want to thank Nick Trottier for his excellent service. He went above and beyond our expectations. He is great at what he does. He makes you feel...


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    I want to thank Nick Trottier for his excellent service. He went above and beyond our expectations. He is great at what he does. He makes you feel comfortable and he listens to you. He multitasks really well. He helped us with every aspect of the buying experience from finding what we wanted to getting financed. Thanks again. I will recommend anyone to go see Nick at Bob Johnson Chevrolet for your next vehicle purchase!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Surprising experience!

    First purchase with Bob Johnson Chevey. First time I ever bought a new car and was treated to an amazing price, fabulous effort by our sales consu...


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    First purchase with Bob Johnson Chevey. First time I ever bought a new car and was treated to an amazing price, fabulous effort by our sales consultant Anne Lakis, and super efficient process throughout. I researched thoroughly for this purchase and this dealer. Was head and shoulders above in all departments. Thanks Bob and Anne. We'll be back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales experience with Frank DeStefano

    I have dealt with Frank in the past and continue to do so because of his honesty, genuine personality, and his attention to getting me the car I w...


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    I have dealt with Frank in the past and continue to do so because of his honesty, genuine personality, and his attention to getting me the car I want, need, and should have within my budget. A stress-free car buying experience!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Salesman dave gave great service and was not pushy

    excellent co. to do business with. I was pleased with the direct answers to my questions. david listened to what I had to say and answered my ques...


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    excellent co. to do business with. I was pleased with the direct answers to my questions. david listened to what I had to say and answered my questions. Also. the facilities were excellent. the process took several weeks and dave did not bug us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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