Daytona Hyundai

I came in interested in leasing an Ioniq 5. The manager I spoke with was polite, but the experience went downhill when his superior got involved. They tried to force nearly $4,000 worth of unnecessary add-ons. Things like a medical kit and other overpriced extras I clearly didn’t need. When I pushed back and said I wasn't interested, they became pushy and condescending. I decided to walk away, and as I was leaving, I heard the senior manager mutter, “There was never a deal” behind my back, which was very unprofessional. I ended up leasing the same car from a competitor in Deland with a much better experience. I don’t recommend this dealership to anyone, though based on their current ratings, it seems like I’m not the only one.

This review is not regarding the salesperson, who was wonderful, but it is in regards to the financing part of the process as it is now June 18 and I purchased a vehicle on May 3 and have been getting denial letters from Hyundai finance to the amount of 18 letters telling me I was declined. I called both the finance company and the dealership to speak to the manager on May 28 and was told that those letters are normal and to ignore then since my load was fully funded. Come to find out on June 17 when I got a call from the finance dept telling me I needed to unfreeze my credit...which I did when I was sitting at the dealership on May 3rd. Oh but they only deal with Equifax and I thawed experian. How the heck was a customer supposed to know that and now 6 weeks later I am still waiting to make my first payment and have lost the opportunity on a refinance option I was waiting to roll this loan into at a much lower rate....and they knew that. All I get is the typical "we are really sorry". Get your act together. Seems you are so busy trying to sell the cars but seriously lack on really closing the deal and you left me with a not so nice feeling about doing business or recommending friends to you with your laissez-faire attitude of the situation you have left me in.

Oil change car service is terrible, they dirty the steering wheel, they dirty the car mats, they didn't add any windshield washer fluid, the service office is a mess with documents, there is no information updated on the computers, no one knows anything, the employees refer customers to other employees. There is broken glass on the service square between parked cars, no one cares. My question is, why is an appointment made if you have to wait 4 hours to change the oil? Not a professional service, kindergarten level, I am curiously that menager reading this reviews, have a good night.

I called many times for a service appt.,and all I got was a voice mail. I called back numerous times before someone got on the phone. They finally offered me an appt. 3 1/2 weeks out . All I needed was the 15,000 mile oil change. I will not do business with them. I will use another dealership.

I purchased a vehicle from Daytona Hyundai in February 2025. I paid a $2,000 down payment and was told financing had been finalized. After taking delivery, I later discovered that financing had NOT been completed as promised. Despite having registered the vehicle in my name through the Florida DMV, Daytona Hyundai failed to notify me that financing had fallen through. Even worse, 60 days after the purchase, they authorized a second hard credit inquiry without my knowledge or consent, damaging my credit. I have filed formal complaints with the Florida Attorney General, the DMV, the CFPB, and the FTC regarding their handling of this transaction. I do not recommend doing business with Daytona Hyundai. Be extremely cautious and double-check every detail yourself.

I brought my vehicle in for a recall and some small issues, on Thursday, 03/13. I have since been unable to reach the service representative, Carson, despite leaving multiple voicemails. This lack of communication is unacceptable.

Be absolutely sure you read every single word on every peice of paperwork the ask you to sign. They tell you you have a 30 day warranty on your used vehicle and the there is a problem and they tell you, sorry sold as is.

My wife and I bought a new 2024 Hyundai Elantra Tuesday of last week. The salesman Michael Smyers in the sales manager Adam McRae we're both courteous professional and very helpful. Once again thank you for your assistance. I can only hope the service department acts in the same manner as those two guys. Again thanks for your help

The words I would use to describe my experience with Daytona Hyundai are manipulative and strategic. I was told multiple times that Hyundai was paying off my existing car loan. Therefore, I didn't even discuss trade in value. My car was in rough shape but I have gotten trade in appraisals varying between $2800-3400. (One of which was from the Daytona Hyundai website, quoting $3372 for "rough shape," which is defined by them as "several mechanical and/or cosmetic problems requiring significant repairs.") Unfortunately, I didn't catch what they did until everything was signed and done. Their way of "paying off" my existing loan was to increase the sticker about $4300. Which, still was more than my existing loan. When I reached out to my sales person, she said that she thinks I got about $500 for my trade in. I expressed how unhappy I was that I really felt like I got taken advantage of and all I got was, basically, sorry for the misunderstanding. I would've never accepted that and it was never discussed. She acted as though my monthly payment was more than originally estimated because of interest rates, but it seems, it's because I'm paying $4300 more for the car than the sticker price. They have me for 3 years but I will never step foot into that dealership again. I've had wonderful experiences with RChill Mitsubishi in DeLand and should've followed my gut but I really wanted a Hyundai Tuscon. Hopefully, I can stop someone from making the same mistake I did.

The worst! Once the sale is closed, you will get no help from these folks. They refuse to take their warrant responsibility seriously. Once they have your money, they have no interest in you or the problems with the product they sell you. Toss your money in the ocean; you will have more fun. Obnoxious and confrontational.