New 877-362-0704 Dealer Website
Used 877-361-8908 Email Dealer
Service 877-364-0688

Thank you. Your email has been sent to the dealer.

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 7:00 PM
Sun 10:00 AM - 6:00 PM
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

3.3
Average based on 12 reviews
  • Never contacted me

    I contacted Towne Mazda regarding a used car through Cars.com but never heard back. As a result, I contacted three other dealers and eventually bo...


    Show Full Review

    I contacted Towne Mazda regarding a used car through Cars.com but never heard back. As a result, I contacted three other dealers and eventually bought a good used car.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Professional and patient service

    I visited this dealership to look at a particular used Mazda that I found on cars.com. After test driving two cars, I decided not to buy, however ...


    Show Full Review

    I visited this dealership to look at a particular used Mazda that I found on cars.com. After test driving two cars, I decided not to buy, however I had a good experience at this dealership and found the sales rep, Dmitri, was a pleasure to do business with. He was professional, cordial, and patient. I was treated with respect and understanding. Thank you for making what can often be a stressful experience a pleasant one.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good buying experience, bad customer service

    The buying process was a smooth -- and the salesman was good at his job. Subsequent interactions with Towne Mazda, however, have been problematic....


    Show Full Review

    The buying process was a smooth -- and the salesman was good at his job. Subsequent interactions with Towne Mazda, however, have been problematic. It's been six months and I haven't received my license plates. And, I've been given the run-around when trying to figure out this problem. I've been redirected to umpteen different people, left messages, been given conflicting information - and still haven't gotten a straight answer. Ditto on the process for getting paperwork in order for my extended service warranty. When I went in for an oil change four months after buying the car, the service agreement was still under the name of the previous owner. I'd recommend going elsewhere until they solve their back-office problems.

    Shopped for a used car
    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since October 2014

Welcome to Towne Mazda! Towne Mazda in Redwood City: Up-shifting the BEST new Mazda deals and used car buying experience in Sunnyvale, Mountain View, Burlingame, Redwood City, and all surrounding areas! Learn more about our Mazda models and services we provide today!

"The Best deals are always in Towne!"