Caruso Ford Lincoln

(4.3) 791 reviews

Dealer on Cars.com since November 2013

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 9:00 AM - 9:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 2:00 PM
Sun Closed

Reviews

4.3
791 lifetime reviews.
  • Great car buying experience!

    Great experience from the time we showed up on the lot until we drove away! Thanks Jason and Matt for taking great care of us!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    Nice car buying experience. When i got the car home i noticed an issue with 2 of the wheels. I contacted Brian the general manager. He returned my em...ail within an hour and promised to make it right. And he sure did. Thanks Brian and your sales team of Matt and Pedro. You guys made purchasing a car enjoyable. I highly recommend this dealership and will retun there for any future car nuyeing needs.¿

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lacking integrity

    My wife and I came here hoping to buy a car. Manager very pleasant at first. He showed us the 'manager special' online and we agreed we might like to ...see it. My wife is 9 months pregnant and we were very specific about the vehicle we were looking for. He then sent someone to retrieve the car. What they came back was in NO way similar to what he promised to show us. Different color, different trim, basic model. I could have found the same care for thousands less at any Ford Dealership. I guess I know what the 'manager special' is now. Come on guys, you get one chance to show integrity! Bad form.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    David, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to... hear that you did not. We would like the chance to talk to you further so please do call us at (562) 426-3301 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


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Service & Repair

Service Reviews

4.3

608 lifetime reviews of the Service Department.

  • Great Service

    The service and responsiveness I received was outstanding.

    Customer Service
    Quality of Repair
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, Kim! Thank you for your positive review. We respect our customer's time and budget. Drive safe, and we'll see you on the road.


  • mr dan castillo

    Caruso ford is the best!!! always have great service from staff

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 932 Offers on 33 Models

About Our Dealership

Dealer on Cars.com since November 2013

Caruso Ford is located in Long Beach, CA. As a Ford dealer offering new & used cars, trucks and SUVs to all of our neighbors in Carson, Torrance, Lakewood and Compton, we know customer satisfaction is crucial to our success. We look forward to serving your automotive needs and we hope that we can help you with your next new or pre-owned purchase.

"Start at Caruso Ford in Long Beach"
Caruso Ford Lincoln
3500 Cherry Ave Long Beach, CA 90807
New (855) 428-4543
Used (855) 442-6714
Service (866) 634-2940
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