Reviews

Average Ratings

4.7
791 lifetime reviews.
  • Great car buying experience!

    Great experience from the time we showed up on the lot until we drove away! Thanks Jason and Matt for taking great care of us!


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    Great experience from the time we showed up on the lot until we drove away! Thanks Jason and Matt for taking great care of us!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    Nice car buying experience. When i got the car home i noticed an issue with 2 of the wheels. I contacted Brian the general manager. He returned m...


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    Nice car buying experience. When i got the car home i noticed an issue with 2 of the wheels. I contacted Brian the general manager. He returned my email within an hour and promised to make it right. And he sure did. Thanks Brian and your sales team of Matt and Pedro. You guys made purchasing a car enjoyable. I highly recommend this dealership and will retun there for any future car nuyeing needs.¿

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lacking integrity

    My wife and I came here hoping to buy a car. Manager very pleasant at first. He showed us the 'manager special' online and we agreed we might like...

    Dealer Response

    David, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointe...


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    My wife and I came here hoping to buy a car. Manager very pleasant at first. He showed us the 'manager special' online and we agreed we might like to see it. My wife is 9 months pregnant and we were very specific about the vehicle we were looking for. He then sent someone to retrieve the car. What they came back was in NO way similar to what he promised to show us. Different color, different trim, basic model. I could have found the same care for thousands less at any Ford Dealership. I guess I know what the 'manager special' is now. Come on guys, you get one chance to show integrity! Bad form.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    David, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further so please do call us at (562) 426-3301 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


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  • Great customer service!

    John Tackett is great to deal with! Service advisors are good too


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    John Tackett is great to deal with! Service advisors are good too

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Good Customer Service

    Car sold at night. New MKC sold with cosmetic damage. The problem was taken care of.

    Dealer Response

    Hi, Linda, we are happy you had a pleasant experience at our dealership. Thank you again for the review!


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    Car sold at night. New MKC sold with cosmetic damage. The problem was taken care of.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, Linda, we are happy you had a pleasant experience at our dealership. Thank you again for the review!


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  • Great Service

    The service and responsiveness I received was outstanding.

    Dealer Response

    Hi, Kim! Thank you for your positive review. We respect our customer's time and budget. Drive safe, and we'll see you on the road.


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    The service and responsiveness I received was outstanding.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, Kim! Thank you for your positive review. We respect our customer's time and budget. Drive safe, and we'll see you on the road.


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  • mr dan castillo

    Caruso ford is the best!!! always have great service from staff


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    Caruso ford is the best!!! always have great service from staff

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great discipline and friendly service.

    You have friendly people working at the dealer.The place is very organized and clean. it's just the air problem that I hear coming through the doo...

    Dealer Response

    We are happy to hear of your positive experience with our location, Alfonso. Exceptional deals and positive customer service come standard with th...


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    You have friendly people working at the dealer.The place is very organized and clean. it's just the air problem that I hear coming through the door seals. But your technician and I drove to try to locate that problem couldn't hear it. But he said he's going to notify someone or a company for an update to see if they can help. But as long as that problem is documented. I have no problem in case that air noise gets worse.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy to hear of your positive experience with our location, Alfonso. Exceptional deals and positive customer service come standard with the dealership. We appreciate your review and hope we can continue serving you for many years to come.


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  • Great Service, Nice facility upgrade

    I wrote a glowing report last week and I stand by my words. Again, a big thanks to Don Mace, (service advisor) for his assistance.


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    I wrote a glowing report last week and I stand by my words. Again, a big thanks to Don Mace, (service advisor) for his assistance.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • mrs.ferris

    Great customer service, going over and beyond for there customers

    Dealer Response

    Thanks for your strong recommendation of the staff and Caruso Ford Lincoln. Don't hesitate to call us if you ever need anything. Be safe on the ro...


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    Great customer service, going over and beyond for there customers

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your strong recommendation of the staff and Caruso Ford Lincoln. Don't hesitate to call us if you ever need anything. Be safe on the road.


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