Reviews

Average Ratings

3.6
239 lifetime reviews. Includes reviews of Dip's Luxury Motors from DealerRater.com
  • GREAT CARS

    We traveled from Pittsburgh, when we arrived we were greeted immediately with a customized selection of cars. Great dealership


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    We traveled from Pittsburgh, when we arrived we were greeted immediately with a customized selection of cars. Great dealership

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Mileage details on their site is wrong.

    I inquired for 2014 BMW which is showing 23k miles on their website and when I called, they told me same information. But when I bought carfax rep...


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    I inquired for 2014 BMW which is showing 23k miles on their website and when I called, they told me same information. But when I bought carfax report it shows 39k miles and Damage reported. Over the phone they said there is no damage or accident reported.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Rude and unprofessional
    October 19, 2017

    Operator is rude. Managers are rude. Horrible reputation amongst other dealers. Tried to use my identity. Stay far away from this place. Very scar...

    Dip's Luxury Motors

    Definitely not a real shopper, this ¿¿¿customer¿¿¿ feedback should be reviewed. Rossana has not dealt with any client, she is not a Sales Agent.


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    Operator is rude. Managers are rude. Horrible reputation amongst other dealers. Tried to use my identity. Stay far away from this place. Very scary. One of the worst mistakes I have ever made.

    Does not recommend this dealer
    Dip's Luxury Motors

    Definitely not a real shopper, this ¿¿¿customer¿¿¿ feedback should be reviewed. Rossana has not dealt with any client, she is not a Sales Agent.


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  • Friendly Team!
    October 17, 2017

    On a busy Saturday I can say that they were very attentive and friendly at all times. I had a good experience and recommend to any one looking for...

    Dip's Luxury Motors

    Great to hear Tina and thank you for your business! Hope you are enjoying your vehicle.


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    On a busy Saturday I can say that they were very attentive and friendly at all times. I had a good experience and recommend to any one looking for a really good deal. Thank you Ronald and Paul.

    Does recommend this dealer
    Dip's Luxury Motors

    Great to hear Tina and thank you for your business! Hope you are enjoying your vehicle.


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  • NEVER GO HERE!! WORST DEALER SHIP PERIOD!!
    October 4, 2017

    This place is Terrible. We drove 3 hours and secluded a test drive and they said the cars were there that day. When we go there they had none of t...

    Dip's Luxury Motors

    It is unfortunate you felt this way. We are very straightforward when customers do call in. I am sure there must of been a miscommunication or you...


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    This place is Terrible. We drove 3 hours and secluded a test drive and they said the cars were there that day. When we go there they had none of the cars. They xxxxxxxxxxx us the whole time. They scam you with these prices online just to get you to come. They are crooks, plain and simple. The financial manager/manager threaten us as we were leaving. His name is Nester Rodrigues or something like that. Comeplete crook! The place and cars were a mess. They took forever to help us and just sat in the back laughing and doing nothing productive.

    Does not recommend this dealer
    Dip's Luxury Motors

    It is unfortunate you felt this way. We are very straightforward when customers do call in. I am sure there must of been a miscommunication or you must of had inquired about more than one specific vehicle. As well as we are in business to sell cars we cannot hold until customers end up coming in. Thank you again for the initial interest.


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  • Best Finance manager ever! Paul Powell

    Came in looking for a cost effective vehicle with fairly expensive payments for my daughter and Paul the finance manager made that happen seemless...


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    Came in looking for a cost effective vehicle with fairly expensive payments for my daughter and Paul the finance manager made that happen seemlessly!! I highly recommend him when making your deal ... especially if your credit isn't great !! I rarely write reviews but this was a must!! Even gave me a big red bow for my daughters gift!!! Make sure you see Paul @ Dips!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Horrible Place!!!
    August 29, 2017

    Let me start by saying that the internet price is false!!! They add about 3,000 dollars more to the price of the internet so called dealer's fee a...

    Dip's Luxury Motors

    Sir, we do honor the online prices. Those are actually our Specials for those shoppers that get to see our business online, like yourself. Like ev...


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    Let me start by saying that the internet price is false!!! They add about 3,000 dollars more to the price of the internet so called dealer's fee and paper work. They never call me back when I ask and they do not follow up horrible customer service aswell. PLEASE don't waste your time going there. WORSE EXPERIENCE EVER!!

    Does not recommend this dealer
    Dip's Luxury Motors

    Sir, we do honor the online prices. Those are actually our Specials for those shoppers that get to see our business online, like yourself. Like every business there are also expenses and mandatory state fees that need to be collected for each retail customer. Very unfortunate we could not get your business. Thank you for the interest.


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  • Dip's Luxury Motors

    I called the dealership requesting information on 3 different vehicles. Every time I called the lady that picked up the phone to assist me said th...


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    I called the dealership requesting information on 3 different vehicles. Every time I called the lady that picked up the phone to assist me said the vehicle I am asking about is unavailable but she has another one with the same color and the exact specifications but it's 4K more and the miles are higher. At one point she said thebine she has was 4 years older than the model and I want ...!!!! I understand business tactics but it's irritating when a customer calls 3 different times inquiry about 3 different vehicles and none of them available in your inventory but yet you have them displayed and advertised online. It was so bad that I told the lady that this is not the way to do business, her reply was they needed to update the website. What an awful experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 6 found this review helpful. Did you?

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  • Bad service with shady practices

    Very unprofessional company. I called up on three vehicles, all three have been sold for day or weeks now. They won't send out any car faxs to c...


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    Very unprofessional company. I called up on three vehicles, all three have been sold for day or weeks now. They won't send out any car faxs to customers. (Odd?) As a buyer, you have no idea of their inventory because it's bot accurate. Essentially, you have to drive there and attempt to buy on the spot with no history in the vehicle. No thanks!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?

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  • Irresponsive

    I called and emailed them a few times. When I called and asked about the availability of a car, the lady put me on a long hold and never returned....


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    I called and emailed them a few times. When I called and asked about the availability of a car, the lady put me on a long hold and never returned. My initial email was answered, but when I asked about the history of a car, it was never answered. When I emailed them about the availability of two cars another day, they never answered.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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