Reviews
We have bought cars from Norm and we will continue to buy
We have bought cars from Norm and we will continue to buy cars from him. He’s amazing.
We have bought cars from Norm and we will continue to buy
We have bought cars from Norm and we will continue to buy cars from him. He’s amazing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com
The smoothest transaction ever!
The smoothest transaction ever!!. I really enjoyed working with the associates.. I will not hesitate to to return
The smoothest transaction ever!
The smoothest transaction ever!!. I really enjoyed working with the associates.. I will not hesitate to to return
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com
As a first time car buyer, this was a great experience.
As a first time car buyer, this was a great experience. Mehdi was great. Like just about any car salesman out there, he did try to upsell the extended warranty and some other fluff on my first quote, but it took one time of telling him I’m not interested for him to give me an updated quote for what I wanted. I appreciated that he was not too overbearing or insistent on these things, and was willing to listen to what I wanted. The car was more than fairly priced, which I appreciated. The finance director, Mejra, was amazing as well. She lowered my interest rate for me and was so informative — something I really needed as a young first-time buyer. She wanted me to have the best car buying experience possible. With test driving, talking numbers, and all the paperwork, I was in and out in about 2.5 hours. Not bad compared to some other experiences I’ve heard of. I’m overall very happy with my experience here, and absolutely in love with my new 2023 Hyundai Elantra Limited.
As a first time car buyer, this was a great experience.
As a first time car buyer, this was a great experience. Mehdi was great. Like just about any car salesman out there, he did try to upsell the extended warranty and some other fluff on my first quote, but it took one time of telling him I’m not interested for him to give me an updated quote for what I wanted. I appreciated that he was not too overbearing or insistent on these things, and was willing to listen to what I wanted. The car was more than fairly priced, which I appreciated. The finance director, Mejra, was amazing as well. She lowered my interest rate for me and was so informative — something I really needed as a young first-time buyer. She wanted me to have the best car buying experience possible. With test driving, talking numbers, and all the paperwork, I was in and out in about 2.5 hours. Not bad compared to some other experiences I’ve heard of. I’m overall very happy with my experience here, and absolutely in love with my new 2023 Hyundai Elantra Limited.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com
Staff (Taylor and Samantha) were very friendly and
Staff (Taylor and Samantha) were very friendly and attentive. Tried to help in every way possible.
Staff (Taylor and Samantha) were very friendly and
Staff (Taylor and Samantha) were very friendly and attentive. Tried to help in every way possible.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com
Typical car sales lot and sales team.
Typical car sales lot and sales team. Felt like the entire staff was playing the sales mind game. Just once I'd like to find a sales floor where sales and finances people are honest and trustworthy. There is nothing special about my experience. Typical mind games.
Typical car sales lot and sales team.
Typical car sales lot and sales team. Felt like the entire staff was playing the sales mind game. Just once I'd like to find a sales floor where sales and finances people are honest and trustworthy. There is nothing special about my experience. Typical mind games.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Azoz was fantastic.
Azoz was fantastic. The entire experience was great. The finance person was great too. The dealership Was beautiful
Azoz was fantastic.
Azoz was fantastic. The entire experience was great. The finance person was great too. The dealership Was beautiful
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com
I bought a used E-Class from this dealership after being
I bought a used E-Class from this dealership after being assured multiple times, both before and after purchase, that it had a particular safety feature called “active lane assist” which actively keeps the car in between the lane lines. It does not, it has something called “lane departure warning” which causes the steering wheel to vibrate for second when the lane line is crossed. After considerable research on a Mercedes-Benz car forum I found out that the option codes are different. Shame on me for trusting a used car sales person to give me accurate information. I had convinced myself that a Mercedes-Benz dealership would be above this kind of deception, and now I'm stuck with a vehicle I would not have otherwise purchased. To be fair it’s a nice enough car, just not what I had been promised and not what I needed to keep myself and my family a bit safer on the road.
I bought a used E-Class from this dealership after being
I bought a used E-Class from this dealership after being assured multiple times, both before and after purchase, that it had a particular safety feature called “active lane assist” which actively keeps the car in between the lane lines. It does not, it has something called “lane departure warning” which causes the steering wheel to vibrate for second when the lane line is crossed. After considerable research on a Mercedes-Benz car forum I found out that the option codes are different. Shame on me for trusting a used car sales person to give me accurate information. I had convinced myself that a Mercedes-Benz dealership would be above this kind of deception, and now I'm stuck with a vehicle I would not have otherwise purchased. To be fair it’s a nice enough car, just not what I had been promised and not what I needed to keep myself and my family a bit safer on the road.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com
Straightforward relationship.
Straightforward relationship. Excellent outcome. I would highly recommend Norm Hunter and the Mercedes-Benz dealership. I like the improvements on the GLC 350 E. Currently, I am not using any gas for the last week despite a couple 30 to 40 mile trips.
Straightforward relationship.
Straightforward relationship. Excellent outcome. I would highly recommend Norm Hunter and the Mercedes-Benz dealership. I like the improvements on the GLC 350 E. Currently, I am not using any gas for the last week despite a couple 30 to 40 mile trips.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com
Norm Hunter is excellent and very professional and
Norm Hunter is excellent and very professional and helpful. Service advisor Andy is amazing and the rest of the service staff is excellent and very professionals.
Norm Hunter is excellent and very professional and
Norm Hunter is excellent and very professional and helpful. Service advisor Andy is amazing and the rest of the service staff is excellent and very professionals.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Mercedes-Benz of Beaverton. It's great to hear that we were able to assist you and that you had such a positive experience. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com
Bought my first Mercedes.
Bought my first Mercedes. Everyone was so nice and I’m loving my new car. It’s actually my favorite car I’ve ever had! Thank you!
Bought my first Mercedes.
Bought my first Mercedes. Everyone was so nice and I’m loving my new car. It’s actually my favorite car I’ve ever had! Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of Beaverton are glad to have you as a customer. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com