Reviews

Average Ratings

4.7
282 lifetime reviews. Includes reviews of Williams Buick GMC from DealerRater.com
  • Excellent Service

    Our GMC Acadia Denalli broke down at the house. GMC roadside assistance picked up the car and at no charge took it to the dealer. Upon arrival th...


    Show Full Review

    Our GMC Acadia Denalli broke down at the house. GMC roadside assistance picked up the car and at no charge took it to the dealer. Upon arrival they immediately called me and within a couple of hours had a diagnostic. I did not have to be calling them or following up at all. Excellent experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service, very fast, reasonable cost.
    September 19, 2017

    Taken right in, truck ready in less than 30 minutes. Very reasonable price. Spoke to Lori about bringing my wife's vehicle in for service soon.


    Show Full Review

    Taken right in, truck ready in less than 30 minutes. Very reasonable price. Spoke to Lori about bringing my wife's vehicle in for service soon.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Car buying
    September 19, 2017

    Good time. An on my way I can make it to the auto fair April 19 Thu 22 with golf tournament's to the auto fair


    Show Full Review

    Good time. An on my way I can make it to the auto fair April 19 Thu 22 with golf tournament's to the auto fair

    Does recommend this dealer

    Hide Full Review
  • Brought my Denali in for its last "free oil change" service
    September 19, 2017

    A week prior to my appointment I called Williams Service Dept, to make the appointment since I live and work several miles away. I had a business ...


    Show Full Review

    A week prior to my appointment I called Williams Service Dept, to make the appointment since I live and work several miles away. I had a business meeting in Charlotte on the 13th and the service dept. was able to work with me to give me the exact time I requested. All was handled quite professionally and with courtesy. Very pleased with all the service folks at Williams GMC. Thank you. William Howard

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Retired

    I have been dealing with Folger Buick (now Williams Buick) from the time we moved to Charlotte back in 1970 and have always been very satisfied wi...


    Show Full Review

    I have been dealing with Folger Buick (now Williams Buick) from the time we moved to Charlotte back in 1970 and have always been very satisfied with them.......still with them after all these years......enough said..

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best stress free vehicle purchase experience
    September 18, 2017

    Worked with Hatcher Williams. He was very professional and personable. We had an idea of what we wanted. He listened to us then showed us several ...


    Show Full Review

    Worked with Hatcher Williams. He was very professional and personable. We had an idea of what we wanted. He listened to us then showed us several different models. Then we asked if there were any new cars still on the lot from a previous year. He said yes and found us a new car from 2016 which was a demo. He worked with the sales manager to get a price that was acceptable to us plus we had a vehicle to trade. He was never pushy and everything went smoothly and the entire process took about three hours. We are delighted. I was already a customer of this dealership and wanted my husband to be a customer also.

    Does recommend this dealer

    Hide Full Review
  • Best purchase experience ever
    September 16, 2017

    Dom Lariccia was very professional in his sales approach. Never pushy, but very well informed. We discussed what I wanted and could afford. He the...


    Show Full Review

    Dom Lariccia was very professional in his sales approach. Never pushy, but very well informed. We discussed what I wanted and could afford. He then found a perfect match at another dealer and had the truck there in no time. Spent plenty of time with me to familiarizing me with new features on the truck. Very happy with the truck and the service I received from Dom.

    Does recommend this dealer

    Hide Full Review
  • Service with pride

    I have been a customer of Williams Buick since 2011, and I'm proud to say it has been a great pleasure dealing with them on buying and having my v...


    Show Full Review

    I have been a customer of Williams Buick since 2011, and I'm proud to say it has been a great pleasure dealing with them on buying and having my vehicle serviced by this dealership. Always professional and curious in each and every way. I look forward to a continuous relationship Williams Buick in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Quick battery change
    September 4, 2017

    Lori always greets me with an energetic and happy hello. She assures me that her department can get whatever the service is needed in a timely man...


    Show Full Review

    Lori always greets me with an energetic and happy hello. She assures me that her department can get whatever the service is needed in a timely manner. She truly takes excellent care of her customers!

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Mister

    The salesman, Dominick Larricia, was pleasant and very professional.. His knowledge of the cars we were interested in was extremely good. I woul...


    Show Full Review

    The salesman, Dominick Larricia, was pleasant and very professional.. His knowledge of the cars we were interested in was extremely good. I would recommend a friend to ask for Dominick when looking for a Buick.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review