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Pacific BMW

(4,448 reviews)
Visit Pacific BMW
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (818) 937-0209 (818) 937-0209
Used (818) 937-0186 (818) 937-0186
Service (818) 296-0203 (818) 296-0203

Reviews

(4,448 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Adees is the best salesperson I’ve done business with.

Adees is the best salesperson I’ve done business with. He’s a great listener, always gets me to what I need, which is usually different than what I come there inquiring about, and I leave happy. My wife and I will continue to purchase cars from him and the great people at PacIFIC BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for your competent work, you work very quickly,

Thank you for your competent work, you work very quickly, very punctual, thank you all to the main Rafii

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the second time I have leased a vehicle with

This is the second time I have leased a vehicle with Adees. He always provides exceptional service! Adees and Lucy are outstanding. They are very prompt, professional, knowledgeable and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rene is truly knowledgeable, considerate and has a

Rene is truly knowledgeable, considerate and has a positive “get it done” approach. I’m so grateful for Rene and Sogol for putting me in my new BMW in time for The New Year!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pacific BMW is an excellent dealership.

Pacific BMW is an excellent dealership. Sales people are extremely knowledgeable and very helpful. Marisela is not only very knowledgeable but very professional throughout the process of leasing my new BMW. Rafi is knowledgeable and professional. These two people are assets to Pacific BMW and should be recognized by the dealership for their hard work. They are incredible people!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ara was very helpful in learning how to operate the

Ara was very helpful in learning how to operate the computer system of the new BMW X1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy with the salesperson Rene.

Very happy with the salesperson Rene. He found the exact SUV I wanted. The entire experience was very satisfactory. Sincerely. Alex

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful customer service!

Wonderful customer service!! I was very comfortable and informed. I left the dealership a very happy woman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really like this dealership and shopping here for years

I really like this dealership and shopping here for years now. Stuff is very helpful. Sales team is making sure we're satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Fast response and very attentive to the clients and their needs. They found the exact car I wanted. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive feedback. Pacific BMW is glad we could assist in finding the right car for you. Thank you for choosing us.