King Volkswagen

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3.1
(187 reviews)
Visit King Volkswagen
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
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Service Sales
Monday 7:00am–6:30pm 9:00am–9:00pm
Tuesday 7:00am–6:30pm 9:00am–9:00pm
Wednesday 7:00am–6:30pm 9:00am–9:00pm
Thursday 7:00am–6:30pm 9:00am–9:00pm
Friday 7:00am–6:30pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (301) 637-5830 (301) 637-5830
Used (301) 825-9157 (301) 825-9157
Service (301) 637-4963 (301) 637-4963

Inventory

See all 79 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since April 2009.
Why should you buy your next new or used vehicle from King Kia Volkswagen in Gaithersburg MD? We are committed to being the best Kia Volkswagen Dealer in the DC area. We want to help Washington DC Kia Volkswagen customers find the perfect vehicle at the perfect price and we are committed to treating you with the respect you deserve. At King Kia we're about you the customer and we go to any length to ensure that you are satisfied.
At King we are about you the customer and we go to any length to ensure that you are satisfied.

Service center

Phone number (301) 637-4963

Service hours

Monday
7:00am–6:30pm
Tuesday
7:00am–6:30pm
Wednesday
7:00am–6:30pm
Thursday
7:00am–6:30pm
Friday
7:00am–6:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

3.1
(187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2.0

We bought from them in 2020 and took delivery of a

We bought from them in 2020 and took delivery of a replacement for that Atlas in 2021. That was a good experience. However, we are now in the market for an EV and found dealers closer to me that had the ID.4 which was one we were looking at. The closest dealer to me was selling at MSRP but because King worked a good deal with us before, we decided to give them a chance. They have several but are participating in taking advantage of people and marking up 8k over sticker. It's now in Tesla Model Y price range and more expensive than the Mach E AWD we are looking at. I will not support any dealer that does this and encourage all to do the same. They will need customers in the near future when sales are tight. They have lost a once satisfied customer.

5.0

Best experience to buy new vw atlas cross sport SEL R

Best experience to buy new vw atlas cross sport SEL R line. Great people. Thank.

1.0

I am rating this dealer one star only to be able to post

I am rating this dealer one star only to be able to post a review and warn others. This is by far the worst experience I've ever had at a dealership. I visited six dealerships that same day, and this one is by far the sleaziest dealership I've ever been to. I came here with my mom to help her purchase a vehicle. At first, the sales rep was polite. Then there was a sudden shift in attitude as soon as we didn't move forward with a purchase because we wanted to take a day to think about our decision. Sales associates at this dealership are desperate. During negotiations, the sales rep even offered some sort of "coupon" that he had saved from last month, trying to convince us to buy the vehicle (since when do car dealerships provide coupons for purchasing a new car?). After the sales rep went back and forth to his manager several times, we were ready to leave. As a last resort, the sales rep brought in his manager, who was a young guy with glasses and had a heavy accent. He was completely rude. We were fed up with the disrespect and left. We tried to keep the pricing sheet that was presented to us. However, the sales associate flat out said, "I can't let you take that." Keep in mind that I was able to keep pricing sheets from all the other six car dealerships I visited that same day (this was another red flag). I was seriously mind blown how these sales reps are completely oblivious that consumers know how car dealerships operate. I am sharing this review to help other buyers. MSRP is the manufacturer's suggested price. Dealers can play around with these numbers as they please. This dealership tried to play around with the numbers to make us believe we were getting a "good deal." Volkswagen is not as fuel-efficient and reliable as other competitors in the same segment, for starters. Not to mention the expensive cost of ownership, such as the maintenance. The sales associate also told us Volkswagen is removing several safety features due to a chip shortage in future Volkswagen vehicles. Another indicator of Volkswagen's inability to provide a decent value offering. No idea how Volkswagen plans to stay competitive by removing safety features. Who knows if this was just another pathetic attempt by the sales associate to pressure us to purchase the vehicle. A car is a depreciating asset, and there is no way that I am paying more for a Volkswagen than I would for a more reliable car, such as a Toyota or Acura. Volkswagen falls very short compared to its competitors. There is no incentive in buying a Volkswagen. Don't let this dealership fool you and con you into paying more for a Volkswagon than it's worth. If you are still debating whether or not to go to this dealership, just read all the 1-star reviews. You will note that several can attest to this dealership's unethical and deceptive practices.

1.0

Fair warning, tread lightly, sleazy car dealership

I am rating this dealer one star only to be able to post a review and warn others. This is by far the worst experience I've ever had at a dealership. I visited six dealerships that same day, and this one is by far the sleaziest dealership I've ever been to. I came here with my mom to help her purchase a vehicle. At first, the sales rep was polite. Then there was a sudden shift in attitude as soon as we didn't move forward with a purchase because we wanted to take a day to think about our decision. Sales associates at this dealership are desperate. During negotiations, the sales rep even offered some sort of "coupon" that he had saved from last month, trying to convince us to buy the vehicle (since when do car dealerships provide coupons for purchasing a new car?). After the sales rep went back and forth to his manager several times, we were ready to leave. As a last resort, the sales rep brought in his manager (Oroko Akhundzadeh), who was completely rude and tried to pressure us into buying a car. We were fed up with the disrespect and left. We tried to keep the pricing sheet that was presented to us. However, the sales associate flat out said, "I can't let you take that." Keep in mind that I was able to keep pricing sheets from all the other six car dealerships I visited that same day (this was another red flag). I was seriously mind blown how these sales reps are completely oblivious that consumers know how car dealerships operate. I am sharing this review to help other buyers. MSRP is the manufacturer's suggested price. Dealers can play around with these numbers as they please. This dealership tried to play around with the numbers to make us believe we were getting a "good deal." Volkswagen is not as fuel-efficient and reliable as other competitors in the same segment, for starters. Not to mention the expensive cost of ownership, such as the maintenance. The sales associate also told us Volkswagen is removing several safety features due to a chip shortage in future Volkswagen vehicles. Another indicator of Volkswagen's inability to provide a decent value offering. No idea how Volkswagen plans to stay competitive by removing safety features. Who knows if this was just another pathetic attempt by the sales associate to pressure us to purchase the vehicle. A car is a depreciating asset, and there is no way that I am paying more for a Volkswagen than I would for a more reliable car, such as a Toyota or Acura. Volkswagen falls very short compared to its competitors. There is no incentive in buying a Volkswagen. Don't let this dealership fool you and con you into paying more for a Volkswagon than it's worth. If you are still debating whether or not to go to this dealership, just read all the 1-star reviews. You will note that several can attest to this dealership's unethical and deceptive practices.

1.0

Fake Discounts to Lure You In

I called several times to inquire about their cars.com price for a new VW Taos S FWD and, after changing his story several times, the sales manager basically admitted to me that the advertised $895 discount from the MSRP was fake because they just add an additional freight charge to the final sales price to cover the amount of the discount. For other cars posted on cars.com, they like to remove VW's $1,195 destination charge from their advertised internet price so that they can claim they are providing you with a $1,195 discount. However, they just add the $1,195 destination charge back in when you make the purchase. Read the rest of their reviews and you'll see a reoccurring pattern over the years.

5.0

I bought a used 2019 Tiguan (not from King VW) that was...

I bought a used 2019 Tiguan (not from King VW) that was still under warranty. Beginning in May, the A/C started to blow warm air. We took it first to Ourisman VW. They serviced it with no improvement and provided only average customer service. Being dissatisfied, we tried King VW and we feel lucky to have found them. If I were to create an ideal service department, I would use King VW as the model. The shop is the biggest, cleanest shop that I have ever seen. And they provide AMAZING customer service. Kevin Fluke was my service advisor and he is professional, helpful, and patient. The car's A/C problem was not routine. It required 3 separate appointments to repair it. When I arrived for the 3rd appointment, they put me into a loaner car and told me that they would not return my car to me until they were convinced it was repaired. It took 3 weeks and a visit from a special technician from VW headquarters to repair it. Along every step of the way, Kevin explained the process with great detail. The week we got the car back, the temps were in the high 90s and the A/C was pumping out such cold air. I would buy another VW simply to have access to this ideal service department.

5.0

I recently bought an Volkswagen Atlas Cross Sport with my...

I recently bought an Volkswagen Atlas Cross Sport with my Sales Rep being Nora Sokhon! I am from Minnesota therefore I had A LOT of questions to insure it was worth my traveling across half the country to buy the car. IT DEFINITELY WAS! I love my Cross Sport! In dealing with Nora - I had many questions and he was always available to keep me in the know! We came to an agreement that I would put money down so they would hold the car until I could travel there to confirm I want to proceed with the purchase. Once we got there we test drove it - had a minor hiccup of hearing some whistling which ended up being the roof racks (which we weren't purchasing - they were on there for staging) that were still on - once they were removed it ran and sounded like a dream! Nora went though everything on the car thoroughly. Also, Chuck the Finance Manager was great as well!! They both went through everything thoroughly but quickly so we can get on the road back to Minnesota. I had done a lot of research on these vehicles and prices across the country and I felt like received the best deal with great customer service! Thank you Nora and Chuck at King!!

5.0

Great deals Great service

I worked with Chris Evans and he was amazing! Me and my mom walked out with a brand new car at a great deal! He was patient, kind, and willing to work with us so I could walk out of there with my first car! Would definitely go to him again when purchasing another vehicle from VW.

4.0

VW LOVER FOR 11YRS. CHRIS EVANS WAS MY REP. ON MY NEW ONE...

VW LOVER FOR 11YRS. CHRIS EVANS WAS MY REP. ON MY NEW ONE AND HE WAS SIMPLY AWESOME👌🏾 THROUGH MY PURCHASE. KUDOS❗. THANKS A LOT

5.0

Great buying experience

We had a very good experience with King Volkswagen. I was able speak with Chris Evans prior to traveling 2 hours about my options for purchasing a vehicle for my son. He was able to assist me with getting a lower interest rate than my bank was able to offer. The whole process from test drive to walking away with the keys for the car was easy and non pressured. One of the best car buying experiences I’ve ever had! We will be back!

See all 187 reviews