King Buick GMC is proud to be your Washington, DC Buick GMC dealer in Gaithersburg for the last 80 years. Over those yea
rs, we've seen a lot of changes to the greater Washington, DC area, but one thing hasn't changed--our commitment to our customers in new & used car sales, service, or parts! If you've been looking at other Washington DC, Silver Spring, or Rockville GMC or Buick dealers, take a trip north on I-270 to see what a difference King Buick GMC offers! Get our hours and customized directions from anywhere in the Washington, DC area including Rockville, Silver Spring, Frederick, Columbia, MD and Gaithersburg, MD.
"Join the King Buick GMC Family! Serving the Community Since 1928!"
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I was in to get tire checked/changed. Salesman Phil, who sold me my car, was amazing and got it done quickly! No problems. Perfect Service!
Stephanie, thanks so much for taking the time to share your feedback with us! Phil is a valuable member of our team and he will be grateful to read th...e nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Regards, King Buick GMC Team
What a waste of time..... I went yesterday and the lady in charge of me the price I wanted... So I told her ... She keepted telling don t worry I LL find... you something . She show me 2 cars. Never wanted to tell me the price ! She keepted telling me don y worry it s in your price frame. And then after trying the car, spend so much time on paperwork she finally shows me the price of the car which was much more that what I could afford. So she could telling me that the car was on my price. And on top of that the told that the car was 1 owner , no accident, no damage. And I find out online that the car was 2 owners and damaged !!!! Won t ever come back !!!
We appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate... the opportunity to hear more about what happened. Please contact us directly at your convenience. Regards, King Buick GMC Team
Sales Rep Mary Ditman and Finance Manager Michael Mitchell made the purchase process painless as possible. I arrived at the dealership from a nearby dealership... after a bad sales experience. Mary and Michael was able to complete the buying process in about 1 hour and ten minutes. King GMC was willing negotiate on price and I was able to get the car (2009 Chevrolet Traverse LTZ ) at a great price with a low monthly payment.
My best oil change experience ever. Cool and quiet waiting room with coffee and cellphone charging ports. A defective part was spotted during overall... inspection and was repaired in a very short time under the extended warranty. My car operates much better now.
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with th...em. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, King Buick GMC Team
Sold them my 2015 Hyundai Genesis for 16359, payoff of loan was 15250, through KBB instant cash offer. 10 days later it is on their lot and website for... sale. for 19995. They paid off my loan, however I have yet to receive a check for the difference between the loan and my signed sales contract. KBB instant cash offer is a scam. I call them everyday to find out where my check is and have yet to receive a call back or my money! Dealt with Bob King (used car sales manager) and someone named Bruce who they claimed was a general manager. Now they tell me Bruce is not a general manager. All they do is lie. Bottom line, they are advertising a car for sale on their lot and on their website that they DO NOT OWN AND HAVE NOT COMPLETELY PAID FOR. Do not sign your car title over to them without a check in hand or you too will be having to hire lawyers at your own expense to sue them!
Christine, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situ...ation as soon as possible. Please feel free to contact us at your earliest convenience. Regards, King Buick GMC Team
Refused to take my deposit and sold the car after giving me hope to wait the following day to come to the place to buy it. Not professional at all.
Thank you for sharing this review regarding your experience with us. I'd like to discuss this with you further if you could please contact me at your ...earliest convenience. King Buick GMC Team
Everything is so great! Can't wait to come back! The sales and service team can't be beat. Great prices too! Best experience in dealership possible
Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if w...e can do anything further to help. Kevin Gayner - General Sales Manager - firstname.lastname@example.org
I bought my vehicle in 2013 and I still take it for service at the Dealership because I trust them with regular oil changes and any service maintenance.... I always receive prompt, courteous service from everyone.
Thank you so much for the wonderful review of your experience at King Buick GMC Mitsubishi. We love hearing from great customers like yourself that ap...preciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon.Sincerely,Kevin Gayner - General Sales Manager - email@example.com
Good service Very clean Excellent work Excellent price Very quick service Wash my car for free Nice workers I will recomend people to come here
We are glad to hear you enjoyed your recent visit to our service department. At King Buick GMC Mitsubishi we believe clean cars make happy customers a...nd are pleased to hear you appreciated your free car wash!Sincerely,Kevin Gayner - General Sales Manager - firstname.lastname@example.org
Diaz Bonilla was very helpful in relaying the problem with the car, and when it would be ready. He did A great job! Thank you!
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care!Sincerely,Kevin Gayner - General Sales Manager - email@example.com