Jones Buick GMC

4.6
(29 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–6:00pm
Tuesday 8:00am–7:00pm 8:00am–6:00pm
Wednesday 8:00am–7:00pm 8:00am–6:00pm
Thursday 8:00am–7:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
(803) 469-3429 (803) 469-3429

Inventory

About our dealership

This seller has been on Cars.com since February 2017.
Jones Buick GMC is your new and used car dealership in Sumter serving Columbia and surrounding areas in South Carolina. We have built our reputation on customer trust and we are dedicated to making sure you are 100% satisfied with your shopping experience. We proudly offer an extensive inventory of new and pre-owned Buick and GMC cars trucks and SUVs as well as high-quality and affordable used autos of all makes and models.
Buick And GMC Dealer In Sumter Serving Columbia with New and Used Cars Financing and Service

Service center

Phone number (803) 469-3429

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.6
(29 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

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5.0

Battery replacement

Dropped in to have my battery checked. Duwine was able to get my battery replaced and back on the road quickly.

1.0

No one will respond

I have emailed numerous times to get more pictures on a truck I’m interested in. I wanted more pics since it’s a two hour drive for me to the dealership. No one will respond to the emails. I’ve emailed Jay several times with zero response.

2.0

Taken for a fool

I asked for the “L” in SLT to be replaced but they didn’t know the cost parts were gone for the day. So they did replace it for a bill of $67. Who in there right mind thinks anyone would have agreed to that? Well it was done so beware of the service manager. The date was 20 March 2020. Been loyal bought 7 vehicles since arriving in 2001. I have one service left on my warranty and will never return. Florence and Columbia have plenty to choose from. Terrible though we had a good relationship until this. I wonder if anyone reads these?

Dealer response

Terry has been a long time, great customer. We could not price Terry on the emblem as parts had closed, Terry told us to go ahead and put it on. You can only order the SLT not just the L and the chrome emblems are expensive. I'm sorry Terry was upset but we only did what we were asked to do. We wish terry and his family nothing but the best and once again am sorry for this misunderstanding. Mike Boan Service Manager

3.5

LarryMa

They did a diagnostic check and told me what it was and how much the part cost and I purchase the part and that was not the problem.

5.0

The Best Service! EVER!

I have said it before and will say it again! THE SERVICE DEPARTMENT IS THE BEST EVER! Thank you for the great job the you do everytime I come in! Thank you for going above and beyond!

2.3

Poor Service Department

I had an appointment at 2:00 to get my oil changed. When I arrived I was told it would take about 50 minutes. I checked back at 3:00 and found out nothing had been done. It is now 3:40 and I am still in the waiting area. The excuse I was given ,is they are changing computer systems . This was the same excuse I was given several months back on my last visit. It is clear this department needs a manager.

5.0

Great service and staff!

Always a good experience whether it be with the service or sales staff. Always friendly and informative! Jay is the best!!!!

5.0

Great service

The knowledge of the service staff. Friendly and always accommodating. They always keep me on my appointment. The service customer waiting area is very clean and always has fresh coffee.

5.0

Great Service

They are courteous and friendly and very knowledgeable about the vehicles they serve. I will definitely bring my vehicle back and will purchase from them again .

5.0

great service, clean facility they greet you

Always friendly when you drive in. they reconice who you are when you bring your vehicle in. they greet you by name

Read all 29 reviews