Reviews
This was my seventh car purchased from this dealership.
This was my seventh car purchased from this dealership. The sales person we worked with helped to make the process as easy as possible.
This was my seventh car purchased from this dealership.
This was my seventh car purchased from this dealership. The sales person we worked with helped to make the process as easy as possible.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were in the market for a midsize SUV after my car
We were in the market for a midsize SUV after my car getting totaled. We shopped around and Mercedes has the best deal for the ev car weāre looking for. Vic was very helpful and answered all of my husbandās questions even his texts in the middle of the night. Thank you, Vic!
We were in the market for a midsize SUV after my car
We were in the market for a midsize SUV after my car getting totaled. We shopped around and Mercedes has the best deal for the ev car weāre looking for. Vic was very helpful and answered all of my husbandās questions even his texts in the middle of the night. Thank you, Vic!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Absolutely fantastic experience!
"Absolutely fantastic experience! The team at Mercedes Calabasas specially Ms. Sali went above and beyond to help me find my dream car. Their knowledge, professionalism, and customer service were top-notch. I highly recommend them to anyone looking for a new ride! šš
"Absolutely fantastic experience!
"Absolutely fantastic experience! The team at Mercedes Calabasas specially Ms. Sali went above and beyond to help me find my dream car. Their knowledge, professionalism, and customer service were top-notch. I highly recommend them to anyone looking for a new ride! šš
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service from the shopping to the closing
Excellent service from the shopping to the closing process. I rarely enjoy the car buying process but the team made this smooth and exciting. Thanks!
Excellent service from the shopping to the closing
Excellent service from the shopping to the closing process. I rarely enjoy the car buying process but the team made this smooth and exciting. Thanks!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paula, we are so pleased you enjoyed your visit to Mercedes-Benz of Calabasas! We look forward to your next visit! Take care!
Very good service, professional, polite and helpful.
Very good service, professional, polite and helpful., very easy to deal with them. Iām very happy I bought my from them.
Very good service, professional, polite and helpful.
Very good service, professional, polite and helpful., very easy to deal with them. Iām very happy I bought my from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good very good excellent good good good very good good
Good very good excellent good good good very good good good good good very good Very good good
Good very good excellent good good good very good good
Good very good excellent good good good very good good good good good very good Very good good
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave, we really appreciate your positive review! We look forward to your next visit! Take care!
There are other MBZ dealers closer to my home, but I only
There are other MBZ dealers closer to my home, but I only get my cars from MBZ of Calabasas. John Nazarian has always taken great care of me over the years and it is a delight to see him. I love his enthusiasm! We always stay in touch over the term of my leases. Mario in the finance department made everything a breeze. The GM remembered me from my last lease and made me feel at home. Got a great deal on the car too!
There are other MBZ dealers closer to my home, but I only
There are other MBZ dealers closer to my home, but I only get my cars from MBZ of Calabasas. John Nazarian has always taken great care of me over the years and it is a delight to see him. I love his enthusiasm! We always stay in touch over the term of my leases. Mario in the finance department made everything a breeze. The GM remembered me from my last lease and made me feel at home. Got a great deal on the car too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brad, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was a pleasure to do business with you guys!
It was a pleasure to do business with you guys! Iām very happy with my new vehicle and would highly recommend Mercedes Benz of Calabasas to anyone looking to buy a car!
It was a pleasure to do business with you guys!
It was a pleasure to do business with you guys! Iām very happy with my new vehicle and would highly recommend Mercedes Benz of Calabasas to anyone looking to buy a car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased you enjoyed your visit to Mercedes-Benz of Calabasas! We look forward to your next visit! Take care!
**Absolutely unacceptable experience.
**Absolutely unacceptable experience.** This dealership has been nothing short of a joke. I committed to purchasing a 2024 GLE 450 and completed all necessary paperwork. I placed a deposit on **04/03/2025** and mailed them a check on **04/04/2025**, which they received on **04/06/2025**, as I was buying from out of state. To my shock, I learned on **04/11** that the vehicle had been sold to someone else on **04/05**ā*just one day after I placed my deposit*. Even more frustrating, the dealership sent me the contract to sign on **04/08**, which I returned promptly, and they received on **04/10**. How does a vehicle get sold after a deposit has been made and before they even bother to notify me? The complete lack of communication and professionalism is appalling. I wasted time, effort, and trust in what turned out to be a deeply disappointing
**Absolutely unacceptable experience.
**Absolutely unacceptable experience.** This dealership has been nothing short of a joke. I committed to purchasing a 2024 GLE 450 and completed all necessary paperwork. I placed a deposit on **04/03/2025** and mailed them a check on **04/04/2025**, which they received on **04/06/2025**, as I was buying from out of state. To my shock, I learned on **04/11** that the vehicle had been sold to someone else on **04/05**ā*just one day after I placed my deposit*. Even more frustrating, the dealership sent me the contract to sign on **04/08**, which I returned promptly, and they received on **04/10**. How does a vehicle get sold after a deposit has been made and before they even bother to notify me? The complete lack of communication and professionalism is appalling. I wasted time, effort, and trust in what turned out to be a deeply disappointing
- Customer service —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We pride ourselves on providing an exceptional experience, so we are disappointed to hear that your experience with us was anything less than satisfactory. We would appreciate the opportunity to address your concerns. Please reach out to our General Manager at (877) 260-0905 when you have a chance. Thank you, and we look forward to hearing from you.
Working with Mercedes-Benz of Calabasas was the best
Working with Mercedes-Benz of Calabasas was the best leasing experience I've ever had and I've leased many Mercedes-Benz vehicles. As soon as my son and I met Sally, we were in for a wonderful experience and both of us made extraordinary deals. The showroom was filled with AMGs that just made a buyer want to buy! Don't miss out on a fun, no pressure, get-it-done experience when you are ready for your new Mercedes-Benz. We love our GLB AMG!
Working with Mercedes-Benz of Calabasas was the best
Working with Mercedes-Benz of Calabasas was the best leasing experience I've ever had and I've leased many Mercedes-Benz vehicles. As soon as my son and I met Sally, we were in for a wonderful experience and both of us made extraordinary deals. The showroom was filled with AMGs that just made a buyer want to buy! Don't miss out on a fun, no pressure, get-it-done experience when you are ready for your new Mercedes-Benz. We love our GLB AMG!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!