Reviews

Average Ratings

3.9
8 lifetime reviews.
  • best car dealership

    I recently bought a 2015 subaru crosstrek in orange,and i cant express my joy My sales rep !Nancy sold me a great deal and i was very quick and ef...


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    I recently bought a 2015 subaru crosstrek in orange,and i cant express my joy My sales rep !Nancy sold me a great deal and i was very quick and efficient.......Nnacy worked very hard to get me this car with back camera heated seats sun roof and auto start and the price range I could afford!!!!!!.. Im in love with my new car THANKS to rye subaru and Nancy!!!!!I was referred by my husband and im so ecstatic.......

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pleasant used car purchase

    Pleasant used car purchase. Dealer straightforward.


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    Pleasant used car purchase. Dealer straightforward.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Dishonest and uninterested

    Went in to purchase a vehicle I saw on the lot. Sales team seemed totally uninterested making a sale, more interested ignoring customers. Atte...

    Dealer Response

    Hello, Thank you for this email. I am truly sorry to hear about your experience and please accept my apology on behalf of the dealership. We alwa...


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    Went in to purchase a vehicle I saw on the lot. Sales team seemed totally uninterested making a sale, more interested ignoring customers. Attempted to negotiate price with the Sales "rep" and was told there was "no room for movement" on the internet posted price. While I liked the vehicle, it was slightly over budget for me. I left the Sales Rep with my contact information and asked him to call me if the vehicle ever got reduced. I rechecked in a few weeks, and the vehicle was REDUCED over $600.00 on the internet. That reduction would have sold the car ! BUT I never received any call from my Sales Rep. So much for trusting a "sales team" and so much for "oh no, we could never sell that car for that much lower." I later purchased a similar vehicle for less money at another area dealership who seemed attentive to customer needs and clearly had MUCH better pricing and vehicles. Too bad.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hello, Thank you for this email. I am truly sorry to hear about your experience and please accept my apology on behalf of the dealership. We always strive to make each customer's experience here a positive one, where we continue to follow up after their visit to the showroom and we clearly failed in your case. I know that there is nothing that I can do to go back and change what occurred; however, I can help you moving forward should you decide that you would like to do business with us. Again please except my apology and do not hesitate to reach out if I can help moving forward. Thank you and have a great day. Best, Rye Subaru Management


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  • great dealer

    It was great dealership and the manager Kristen was awesome, made it easy for us to buy a car and was very helpful.


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    It was great dealership and the manager Kristen was awesome, made it easy for us to buy a car and was very helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great store

    I live in the city so it was hard trying to find a dealer that was close to the train. This store not only had a friendly staff but it is right a...


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    I live in the city so it was hard trying to find a dealer that was close to the train. This store not only had a friendly staff but it is right across the street from the train. I was able to test drive the car without city traffic in a low pressure environment. I highly recommend going to Rye Subaru .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Place for new and used cars.

    Great store. With an incredibly friendly laid back staff. Derrick and Kristen helped with the sale of my last Outback and Forester. I got the pack...


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    Great store. With an incredibly friendly laid back staff. Derrick and Kristen helped with the sale of my last Outback and Forester. I got the package and color car I was looking for in less than 2 days. Everyother dealer I spoke to said I'de have to wait 12 weeks to get the car I wanted. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Disrespect

    sold the car i wanted to the person sitting at the desk next to me who had an appointment 1 1/2hours after me. let her test drive before me. two d...


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    sold the car i wanted to the person sitting at the desk next to me who had an appointment 1 1/2hours after me. let her test drive before me. two days later had her car ready to go when she arrived 3 hours after me. made me wait 4 hours to get my car because of paper work not processed by the sales rep. Mike the manager called after he received our letter detailing the incident. He apologized and offered to replace the extended warranty we bought for free. Although the warranty he offered had a larger deductible we accepted and agreed to amend our review. He was pleasant and professional during our exchanges

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience from start to finish

    I had an excellent experience from start to finish. I came to Rye Subaru to see a specific used car I saw via Cars.com I test drove the car with m...


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    I had an excellent experience from start to finish. I came to Rye Subaru to see a specific used car I saw via Cars.com I test drove the car with myself and the person I arrived with. I came back, made an offer if I could take the car home that day. The dealership rushed the car into service for the safety inspection, other inspection(s), wash, detail, etc. all the stuff the dealer does before every car leaves the lot. It took a few hours of credit checks, warranty, finance payments, loan, etc. I took the car home a couple hours after arriving at the dealer. Such a great experience. The salesman & the financial guy were both very solid guys. I would definitely recommend this dealership to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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