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Reviews

Average Ratings

3.9
Average based on 46 reviews.
  • Wonderful Experience

    My husband & I were looking for a new vehicle and we can not even begin to express our gratitude to our salesman Jamie Gosa. Jamie promised that h...

    Dealer Response

    We appreciate you sharing this glowing review of your experience with Jamie and the rest of our team at Corwin Dodge Ram of Springfield! It is gre...


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    My husband & I were looking for a new vehicle and we can not even begin to express our gratitude to our salesman Jamie Gosa. Jamie promised that he would help us get a new vehicle and he did just that! Jamie did not push us or try to make a quick sale. He took his time with us and was extremely helpful. We would also like to add that every person that we encountered at Corwin was very courteous and friendly. We would highly recommend Jamie Gosa to anyone and if Jamie would be unavailable for some reason, we would tell them that we feel that anyone at Corwin Dodge would take care of them as well as we were taken care of. We had a wonderful experience and last but not least - we love our new Dodge Ram!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate you sharing this glowing review of your experience with Jamie and the rest of our team at Corwin Dodge Ram of Springfield! It is great to see that he was able to help you find a new vehicle in a hassle-free situation. Congratulations on your new Ram, we know it will be a great fit for you for many years! Please let us know if we can be of any assistance to you in the future!


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  • Ask For Will

    I recently purchased a new Jeep Cherokee from Corwin Dodge. Before visiting the dealership I spoke with John, he was very helpful, however he left...

    Dealer Response

    Thank you for leaving this outstanding feedback on your experience with Will! We appreciate knowing he was able to provide a lot of information an...


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    I recently purchased a new Jeep Cherokee from Corwin Dodge. Before visiting the dealership I spoke with John, he was very helpful, however he left for vacation. The day I visited the lot and purchased the vehicle I worked with Will Kennedy. Will was wonderful to work with, very polite and nice, took the time to visit with us rather than making us feel rushed, great customer service, really explained everything, I don't have any complaints. I would highly recommend asking for Will if you visit this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving this outstanding feedback on your experience with Will! We appreciate knowing he was able to provide a lot of information and make you feel comfortable with your purchase. Congratulations on your new Jeep Cherokee and we hope to have the opportunity to work with you again!


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  • Left me feeling "flat".

    My tires were on my vehicle for 2 weeks. Yes, I purchased the tires from Corwin. I had a flat and took it in on a Wednesday. I was told they wou...

    Dealer Response

    Trena, we would like to thank you for bringing these concerns to our attention. This is not a typical occurrence for our dealership and we appreci...


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    My tires were on my vehicle for 2 weeks. Yes, I purchased the tires from Corwin. I had a flat and took it in on a Wednesday. I was told they would need to order the tire, which was okay with me. They said to come back at 11 on Thursday and they would have the tire. I put off going to Silver Dollar City on Thursday just for this tire. I showed up at 11, and sat for an hour before they came in and told me that no one had ever ordered the tire. I was asked if I could come back on FRiday. I said no, because we would be at SDC. The service mgr. said, "Can't you be back by 6?" Again, I said no because I didn't want to be put on a time frame. They did offer me a rental, which was nice. However, I was told that it was costing the company 70 bucks as the service mgr was walking away from me. They knew I would be in on Saturday because he told me to be in by 3. Saturday comes, and THEY STILL HAD NOT TOUCHED MY ONE TIRE THAT NEEDED TO BE CHANGED. I was really feeling like I was not a priority and am leaning toward never purchasing tires or anything else from them again. This cost me over 200 miles going back and forth for one tire. I mentioned this to him, thinking they might compensate me with an oil change, tank of gas, or SOMETHING....I was told, "Well, that's how it goes." We then had to go back because the tires were not properly aired.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Trena, we would like to thank you for bringing these concerns to our attention. This is not a typical occurrence for our dealership and we appreciate you reaching out to us with this feedback! We would like to apologize for any miscommunication on our part and any inconvenience it would have caused. If possible, we would like to discuss your experience with our team in person and ask that you please contact Jeff McConville at (888) 697-4214 as soon as possible. We hope you to speak with you soon and make this right in any way we can, thank you again for sharing this feedback and choosing to do business at Corwin Dodge Ram of Springfield.


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  • Dodge durango

    Jamie gosa was a great salesman and easy to deal with. Great customer service

    Dealer Response

    This is so great to hear, Mandy! We're very glad to see that you enjoyed working with Jamie and that he was able to provide outstanding service! C...


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    Jamie gosa was a great salesman and easy to deal with. Great customer service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    This is so great to hear, Mandy! We're very glad to see that you enjoyed working with Jamie and that he was able to provide outstanding service! Congratulations on your new vehicle and please let us know if we can be of any additional service to you!


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  • Buying a Used Car for Our Son

    We were looking for a used car for our son. Andrew, Matt, and Larry were able to help us meet our goals financially and find a car that is safe a...

    Dealer Response

    This is so great to hear, Mark! We appreciate knowing that Andrew, Matt, and Larry were all a great help to you in finding the right vehicle for y...


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    We were looking for a used car for our son. Andrew, Matt, and Larry were able to help us meet our goals financially and find a car that is safe and our son would like.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    This is so great to hear, Mark! We appreciate knowing that Andrew, Matt, and Larry were all a great help to you in finding the right vehicle for your son! We appreciate your feedback and hope to have another opportunity to work with you in the future!


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  • 5 Stars!

    Corwin worked with us to get exactly the deal we wanted that worked for our budget. Then whenever we bring our 200 in the customer service is grea...

    Dealer Response

    Thank you for sharing this great feedback on your experiences with our team, Kim! We're so glad to see that we continue to exceed your expectation...


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    Corwin worked with us to get exactly the deal we wanted that worked for our budget. Then whenever we bring our 200 in the customer service is great! Greeted at the door, courteous and prompt. Always willing to patiently assist and answer questions. They do the right thing, every time. Neal Fiesler has been our service advisor and he gets 5 stars too. Thanks Corwin and Neal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing this great feedback on your experiences with our team, Kim! We're so glad to see that we continue to exceed your expectations with each visit to our dealership! We will be sure to let Neal know how much you appreciate working with him, thank you again for sharing these kind words!


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  • Great Experience

    Our salesman, Tyler Ross, was super helpful and honest, and the rest of the staff was courteous and professional. Definitely a great experience!

    Dealer Response

    Thank you for taking the time to share your feedback, Jim! We're very glad to know that Tyler was a great help to you in finding your new vehicle!...


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    Our salesman, Tyler Ross, was super helpful and honest, and the rest of the staff was courteous and professional. Definitely a great experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback, Jim! We're very glad to know that Tyler was a great help to you in finding your new vehicle! We hope you'll be back to visit again soon!


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  • What a pleasure....

    My first visit to Corwin was back in March, I was only there to do some research and look at the time. I met Mike Barnes that day. I told him I wa...

    Dealer Response

    Taryl, we cannot thank you enough for sharing this glowing review of your experience with our team! We're very glad to see that Mike could provide...


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    My first visit to Corwin was back in March, I was only there to do some research and look at the time. I met Mike Barnes that day. I told him I was not there to buy that day but just looking for future. I was specifically looking at the Ram Eco-Diesels. Mike showed me around and explained the different packages available, he took his time telling me about everything on the trucks. When I told him I was just looking and researching that day he did not just blow me off and let me walk around. Then after I was done looking he did not pressure me to do something that day. He gave me his name and said when I'm ready come back and talk. There is nothing worse than having the feeling of being pressured into doing something I am not ready for and I will walk away fast. I returned last weekend and got with Mike and bought a truck. Again he showed me around and explained the differences between each truck they had on the lot in the Eco-Diesel line. After I settled in on a certain vehicle and said yes I was definitely interested he offered me a test drive and after that said what can he do to make a deal. He spent alot of time with me and never pushed me into doing something I was not ready for. As a salesman he read me correctly, and did not put undo pressure on me. I have walked away from dealerships in past. This was also a busy holiday weekend and he had other customers also, I never felt like he was putting me to side for other deals. Once we sat down and started paper work, everyone at the dealership was nice and courteous and went out of their way to say hi, shake my hand, and let me know they would get me the best deal possible. Everyone worked hard and we settled on financing and I walked away with new truck. Then surprise, surprise...I get a phone call on Tuesday after the deal was done on Saturday and they told me they had a finance company offering me a better deal than I signed on saturday. Could I come in and sign new paper work. Seriously how often does that happen? Corwin is my new dealership and I will tell anyone I know interested in used or new vehicle to give them a chance.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Taryl, we cannot thank you enough for sharing this glowing review of your experience with our team! We're very glad to see that Mike could provide outstanding service and entice you to come back after you'd decided on the right vehicle for you! We greatly appreciate your business and this recommendation and look forward to working with you for many years to come!


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  • Great people, great service! Excellent products!

    I recommend this business to anyone! Great people great device just left with a new Ram 2500!

    Dealer Response

    Congratulations on your new Ram! We appreciate this endorsement and hope to work with you again soon!


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    I recommend this business to anyone! Great people great device just left with a new Ram 2500!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new Ram! We appreciate this endorsement and hope to work with you again soon!


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  • Above and beyond.

    We were driving our 2014 Durango from S. Dakota to Table Rock Lake when we experienced some trouble with our heater-air conditioning fan. Not the ...

    Dealer Response

    Ron, thank you for taking the time to share your story! We were happy to be of service and are glad to know that we could get you back on the road...


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    We were driving our 2014 Durango from S. Dakota to Table Rock Lake when we experienced some trouble with our heater-air conditioning fan. Not the dodges fault. a rodent had made a home there and chewed through the cabin filter into the system. The salesmen were very friendly and helpful. They steered us to the service department where a man named J.D. went to work on it right away and we were good to go in less than an hour. (I didn't think to time him). We were delighted with the speed of service and J.D.'s friendliness and knowledge. Thanks Corwin Dodge team.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ron, thank you for taking the time to share your story! We were happy to be of service and are glad to know that we could get you back on the road and on with you trip as fast as possible! We hope you enjoyed the rest of your drive and are always here if you encounter any additional issue while driving thru!


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