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Reviews

Average Ratings

4.5
278 lifetime reviews.
  • Great job

    Shahzad "Sam" Jawaid just sold me a Toyota Prius V. I wasn't necessarily goimg to buy today, and I had a bad experience yesterday at another Toyo...

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    Shahzad "Sam" Jawaid just sold me a Toyota Prius V. I wasn't necessarily goimg to buy today, and I had a bad experience yesterday at another Toyota dealership, but Sam was extremely knowledgeable and personable and did a great job. Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Shopper

    We came to view stock and met Frederic Tcheliebou he was professional, friendly and never made you feel rushed! We left with 2 vehicles and Freder...


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    We came to view stock and met Frederic Tcheliebou he was professional, friendly and never made you feel rushed! We left with 2 vehicles and Frederics professionalism was key!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • KANNAN NV

    I just bought a Corolla from Koons Tysons Toyota, My Salesperson, Behnam (Ben) Mahmoudi, was Awesome , Friendly and HONEST. I would highly recomme...


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    I just bought a Corolla from Koons Tysons Toyota, My Salesperson, Behnam (Ben) Mahmoudi, was Awesome , Friendly and HONEST. I would highly recommend him to anyone who wants to buy a vehicle, he doesn't make you feel pressured. He also didn't use his off day to help me for the purchase. Overall, I highly recommend koons tysons toyota .Also my finance manager, Mr.Tunci was awesome.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Experience with First Car Purchase

    Shahzad "Sam" Jawaid put in all of his effort to give us a positive experience when we purchased our Toyota Corolla at Koons. He worked with us ti...

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    Shahzad "Sam" Jawaid put in all of his effort to give us a positive experience when we purchased our Toyota Corolla at Koons. He worked with us tirelessly to make sure we were happy with all the details of the car and the final deal. After agreeing on all of the details, he handed us off to Erica who guided us through financing and finalizing the purchase. This is the second car we purchased from Koons recently and both times we have enjoyed the experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Sales Service from the Koons Team

    We have purchased our new 2017 Camry at Koons Tysons Toyata in March. Through email communication with multiple dealers I came to value Jawaid (Sa...

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    We have purchased our new 2017 Camry at Koons Tysons Toyata in March. Through email communication with multiple dealers I came to value Jawaid (Sam) 's professionalism and headed to that location. Even though it was our first time there we were greeted as family and were taken care by the sales person Daniele. We were very pleased with the service and the care we have received. We are very thankful to Jawaid, Daniele, and Tonci who handled the finance and registration of the purchase, for their wonderful experience. With such representatives on board any company would shine!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Derek

    Sajad worked with me for several months in finding the exact vehicle that I wanted. He was patient, courteous and professional the whole time. I...

    Dealer Response

    Thanks for the review Derek! We appreciate your feedback!


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    Sajad worked with me for several months in finding the exact vehicle that I wanted. He was patient, courteous and professional the whole time. I highly recommend asking for him if you shop at this dealership. The whole staff from sales, management to the financing department was great. I will be back in the future for sure!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review Derek! We appreciate your feedback!


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  • Poor customer service

    When I purchased the car, I was given only one set of car keys (one key and one remote). I didn't notice that until recently. When I asked them to...


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    When I purchased the car, I was given only one set of car keys (one key and one remote). I didn't notice that until recently. When I asked them to make me a copy, I was simply told that I needed to pay $120-$150 for a replacement which I should have been given - for free - in the first place. They didn't even bother to offer a discount or anything just to pretend that they care about you after you have bought the car. They only care about you as long as you go to them to pay them to buy a car or service your car.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • owner

    very cordial , polite, friendly and courteous staff and quick service.

    Dealer Response

    Thanks so much for the review! However, is there any reason you gave one star? We appreciate your feedback


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    very cordial , polite, friendly and courteous staff and quick service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much for the review! However, is there any reason you gave one star? We appreciate your feedback


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  • Awura

    I always get great service at Koon's Toyota at Tysons. Everyone's been great but my service advisor, David T, is the best. He always has smile a...

    Dealer Response

    Thanks for the review!


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    I always get great service at Koon's Toyota at Tysons. Everyone's been great but my service advisor, David T, is the best. He always has smile and goes the extra mile to ensure I'm taken care of. He gives me a discount if any. He will also get me a rental vehicle if the service will take longer than anticipated and keeps me informed about status of repair frequently- not overbearing. My vehicle is 5 years old and felt well taken care of since I purchased it. I have and will continue to highly recommend Koons Toyota to anyone who want to purchase or needs servicing.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

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  • Excellent service from Paloma Jones

    Just bought my second car from Paloma Jones. Fantastic service on everything. Coming from abroad I bought first a Highlander, and just now a Corol...

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    Thanks for the review!


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    Just bought my second car from Paloma Jones. Fantastic service on everything. Coming from abroad I bought first a Highlander, and just now a Corolla. Best price in the DMV, best choice of cars available, leasing solution at best rate even for a newly arrived foreigner, and great advice and counselling. I sent friends there who are equally satisfied after suffering from other brands prices and behavior. Went for free included maintenance, service impeccable as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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