The price is not what is advertised.. I bought a car to export... All of a sudden, all these extra fees were added. Paperwork - title, bill of sale etc... incomplete.... then add to that a lack of return calls and abrasive customer service.
Bought a VW Passat back in October 2013, it arrived here with check engine light on, faulty parking break motor, front bearings were shot, large dent in... the back, slipping transmission, and 500 more miles than advertised. Worked with a gem of a salesperson Tino, he said he would take care of me when a took it to get fixed, he agreed to pay for 1/2 the repairs in november and it's now march and still no check, plus they won't return my calls or emails anymore. Everytime I called someone different lied to me about they check being processed. Avoid at all costs, they are crooks. I will be taking them to small claims court in April.
Came in..everything was very pleasant. Very happy with my car..highly recommended.
You can not buy a car for the stated price. There is high title and paper work charge,glass etching, and clean up fees.
I HAD CALL THIS PLACE FOR THE CAR I WAS INTERESTED IN. I TALK TO THIS GUY CRIS ON THE PHONE SOUND LIKE EVERYTHING IS GOING GOOD AND WE TALK. HE EVEN GAVE... ME HE CELLPHONE NUMBER. BUT REALITY SPEAK WHEN I CALL BACK FAXING MY TWO PAY STUBS AND PUTTING DOWN A $500 DOLLAR DEPOSIT THROUGH THE PHONE AND GET TOLD SEE YOU ON SATURDAY. EVERYTHING SOUND GREAT TILL I HAD TO DRIVE ALL THE WAY FROM CT AND THAT WAS OVER A 100 MILES EASY JUST TO GET TOLD THAT HE CANT SELL ME THE CAR BECAUSE THE TRANSMISSION IS BROKEN. AFTER I DROVE ALL THE WAY THERE SAW THE CAR WITH MY OWE TWO EYES GOT VERY ECITED ABOUT IT TO GET TOLD THAT NO AND I REALLY BELIVE THAT HE SOLD THAT CAR TO SOMEONE ELSE. THIS PLACE IS A WASTE OF TIME DONT BOTHER TRYING TO BUY A CAR HERE THEY ARE JUST GONNA WASTE YOUR TIME AND GAS.
DON'T WASTE YOUR TIME. CALLED MEMORIAL DAY AT 10AM. WAS TOLD THEY WERE OPEN TILL 3PM. INQUIRED ABOUT A RANGE ROVER AND WAS TOLD IT WAS "MINT." DROVE ALMOST... 2 HOURS TO GET THERE WITH CASH ON ME. THE OWNER AND TWO STAFF MEMBERS WERE SITTING OUTSIDE THE FRONT DOOR IN INDOOR OFFICE DESK CHAIRS SMOKING CIGARETTES. ABSOLUTELY CLASSLESS. IT WAS 1:30PM, ONE OF THE STAFF MEMBERS SAID TO THE OWNER, "WE ARE CLOSING AT 2, RIGHT? SHE REPLIED, "YES, IT'S DEAD HERE." AGAIN, ABSOLUTELY CLASSLESS. I ASKED FOR THE SALESMAN I SPOKE TO ON THE PHONE. WAS TOLD HE WAS AT THE CAR WASH, BUT, MEANWHILE THERE IS A DETAILING FACILITY ON SITE WHERE TWO MEN WERE CLEANING A CAR?? FROM TWENTY FEET AWAY I SAW THAT THE RANGE ROVER WAS TRASHED. AS I WAS WALKING BACK TO MY CAR, (A $90,000 BMW) THE OWNER SAID YOUR SALESMAN IS HERE. I LOOKED UP AND THE SAME GUY THAT WAS INSIDE WHEN I GOT THERE WAS INTRODUCED TO ME?? I TOLD HIM THE VEHICLE WAS TRASHED AND ALMOST COMPLETELY REPAINTED. HE ARGUED WITH ME THAT THE CARFAX WAS CLEAN AND THERE WERE NO ACCIDENTS. I REPLIED "NO ACCIDENTS THAT WERE REPORTED." I SAID, "YOU DO REALIZE HOW FAR I DROVE TO BUY THIS TRUCK, DON'T YOU?" HE REPLIED, "LET ME SHOW YOU THE CARFAX." I THANKED HIM FOR WASTING MY TIME... I THEN WALKED OUT THE DOOR THROUGH ANOTHER CLOUD OF CIGARETTE SMOKE.
After buying the truck I was told they would send a missing trim piece to my home the following week. 3 weeks later no trim piece. I have called a dozen... times and have gotten the run around every time. The manager was given 5 messages to call me , still no call. This company is a joke I guess all I can do is pray for them. GOD BLESS.
I have called them to inquire about honda civic car and person on the phone are trying to be very dodgy by telling me different stories about the car,... I called with different number to get more detail customer service had no clue if that vehicle is available on lot or not, I was about to make trip to this place from 100 miles, Good think i called twice and find out the reality, Complete nonsense !
Thrift Auto Sales apologizes for any confusion with regards to the sale of one of its vehicles. We are a wholesale dealership and sell primarily to o...ther automotive dealers. In addition, all of our vehicles are advertised for retail sale on Ebay, Cars.com AutoTrader.com, as well as numerous other locations on the internet. That being said, when a call comes in, we cannot be completely sure that a vehicle has been sold "Buy It Now" until a few calls are made to our other locations as well as to other salespersons that may be out on the lot. Thrift Auto Sales has a 100% rating on Ebay-which exemplifies the type of service that we provide. Any further questions regarding this issue may be directed to Rose at 973-532-9756.