Neftin Volkswagen

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 13, 2017

    Is my second time I am going in that dealership and I can see the way they treat the costumers is so different from other dealers. The service manager... is very rud and unprofessional. So sad because I want go back anymore in that dealership. I am very happy to drive in Ventura or Woodland Hills , just not to see their faces again

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 23, 2015

    I always receive amazing service! From buying a car to coming in every few months to have it serviced! I was personally recommended this dealership, I... drive quite a distance but wouldn't have it any other way! They are a 10 in customer service!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We so appreciate your comments. It's customer's like you that help motivate us to continue our strong beliefs in delivering "industry best" service. ... Thank you!

  • July 27, 2015

    Just bought a new 2015 Mazda 3 from Brad Silver He was prompt, fair, honest, easy to deal with and one of the best experiences I have had buying a car.... Give him a try, you will be glad you did :) Thank You Brad Silver!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your amazing comments regarding your purchase experience with Bradley Silver and Neftin Mazda. Your comments will be shared wit...h the staff at our monthly BBQ.Thank you!

  • 5.0 out of 5
    June 19, 2015

    Efficient and friendly service at Neftin Mazda. Highly recommend.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your comments, we appreciate your business.

  • 5.0 out of 5
    June 18, 2015

    The reason for my visit to Neftin Mazda was to have my Mom's car serviced. I found the experience to very positive and very enjoyable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your wonderful experience. People like you help us grow our business. I'm glad we were able to make your day positive.

  • 5.0 out of 5
    June 16, 2015

    We had come to Neftin to check on some repair that was needed on our 2007 Mazda 5. After we were finished with that, we decided to look around at the new... and used cars on Neftin's lot. During that process we met Vinnie, a salesman. He was very informative and we walked around with him for awhile. We were not really in the market for a new car. After about a week, we went back to see Vinnie. We decided we would find out more about the CX5. Once again, Vinnie was very helpful. We test drove a CX5. That was the beginning of serious considerations concerning new cars. We checked other dealers and looked at Kia and Subaru. We went back to Neftin once or twice more and decided the CX5 was the car for us. The no pressure attitude from Vinnie, the product, and treatment from others at the facility made this purchase the least stressful of all previous car purchases. Thanks Vinnie and Neftin. We are very happy to be your customers.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    I'm so glad you were able to meet Vinnie and receive the kind of customer service he is known for. He has been with our sales team for over twenty ye...ars, he is a wonderful asset. Thank you for recognizing his efforts and thank you for buying at Neftin.

  • 5.0 out of 5
    June 15, 2015

    The best, smoothest car buying experience I have had.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I'm thrilled we were able to exceed your expectations. Enjoy the car and thanks for doing business at Neftin.

  • 5.0 out of 5
    January 20, 2014

    We had a very positive experience purchasing our new Mazda 3 hatchback at Neftin. The dealer rep, Cynthia, was very helpful and knowledgable throughout... the process. We had some reservations about driving from Torrance but we got a fantastic deal and the price we agreed to was honored when we got to the dealership to pick up. We did have some minor issues with the car, but the dealership was quick to offer to make everything right without hassle and even offered us the use of a loaner car. Worth the drive!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 13, 2014

    Daniel Drake, at Neftin VW, provided me with the best possible car leasing experience ever. He is extremely informative and patient. He provided me with... many options to help me decide on the best choice for my needs. He is a pleasure to deal with and I always refer family friends to him. This is my 3rd car from Daniel in the last year, and there will be many more.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 10, 2014

    Daniel Drake, at Neftin VW, provided me with the best possible car leasing experience ever. He is extremely informative and paitent. He provided me with... many options to help me decide on the best choice for my needs. He is a pleasure to deal with and I always refer family & friends to him. This is my 3rd car from Daniel in the last year, and there will be many more.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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