Cadillac of Bentonville

4.9 out of 5 (4.9) 129 reviews

Dealer on Cars.com since November 2012

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 8:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
129 lifetime reviews.
  • December 27, 2017

    5 stars for a great Cadillac dealership. Clean facilities, including showroom and service department. Excellent knowledgeable service staff and sales ...people.

    5.0 out of 5
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Carol, thank you for taking the time to leave a review for us at Cadillac of Bentonville. We're happy we could meet your expectations! Please don't... hesitate to reach out to us if there's anything more we can do.


  • 1.0 out of 5
    May 2, 2018

    This place sales it self as having superior customer service. Our car is always washed very poorly. My wife ask a salesman for toilet paper in the wom...en's bathroom, he sarcastically replied "Do you really need it?". She was very embarrassed!

    2.0 out of 5
    Customer Service
    4.0 out of 5
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    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We can assure you that what you have described does not live up to the standards that we have set for ourselves. Please contact us at (866) 322-2037 w...hen you have an opportunity, and we will be more than happy to try and turn your experience around.


  • 5.0 out of 5
    March 11, 2018

    Great customer experience....took Mercedes in trade and worked closely and professionally until we agreed on the purchase....car buying the way it sho...uld be; a true 2 way partnership!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle!


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Wheel Alignment (FWD)

    $89.95

    Wheel Alignment (RWD)

    $89.95

    Car Wash

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 73 Offers on 5 Models

About Our Dealership

Dealer on Cars.com since November 2012

Cadillac of Bentonville is Northwest Arkansas premier Cadillac dealer. Championing a state-of-the-art facility along with premium customer service we will do whatever it takes to earn your business. Please stop by our showroom to experience the All-New Cadillac of Bentonville!
Cadillac of Bentonville
2300 SE Moberly Ln Bentonville, AR 72712
New (888) 475-2308
Used (888) 429-1060
Service (888) 483-3713
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