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Reviews

Average Ratings

4.4
Average based on 70 reviews.
  • Awesome experience

    Went in looking for a vehicle and got greeted by Carlos who was patient with us and not pushy. He helped find the right vehicle for me and not onl...


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    Went in looking for a vehicle and got greeted by Carlos who was patient with us and not pushy. He helped find the right vehicle for me and not only did he have great customer service so did his manager trevor. I'm happy with my 2015 ram v8 Hemi and I definitely recommend going to shaver in Thousand Oaks auto mall.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great expeience

    i was looking for used suv most of my family and relatives are in car business they all sugested different make and model since i had limited buge...


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    i was looking for used suv most of my family and relatives are in car business they all sugested different make and model since i had limited buget they could not find me suv that i would like so i researched on line and fortunately fine the car that i liked and could be aforded at shaver automotive group i called them and told them my purchase limit we did negotiate the price over the phone the response from dealer was very considerable and udrestanding so we drove to dealer and checked the suv and finally we like it the dealer had allready had put 4 new tiers oil change new brake new wiper and etc the car looked like new car the managment and salesmen where very honest and helpful finally i bought a suv with my limited buget and my family car dealer look at the car and were suprised and could not believe i could buy such beautiful suv with my limited buget here i would like to thanks and appreciale the help udrestanding of management i recomend this dealership to my friends

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not a great service experience

    I just bought a Town and Country from a friend. I wanted to get it serviced at Shave Jeep Dodge. I had a less than great expeience. 1. My car was ...


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    I just bought a Town and Country from a friend. I wanted to get it serviced at Shave Jeep Dodge. I had a less than great expeience. 1. My car was not washed on the express lube. I had to bring it back 2. I was new to the Chrysler and needed some help with all the controls. I was told to read the manual. I bought the manual to the dealership but no one spent time with me. 3. I was considering getting a new Chrysler but this experience makes me think twice. Otherwise I am happy with my CHrysler Town and Country...

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I just recently leased a 2015 Grand Cherokee

    Our salesmen Was Ben Nagler,I highly recommend him,he was knowledgeable about the brands I was interested in and was not pushy or annoying.


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    Our salesmen Was Ben Nagler,I highly recommend him,he was knowledgeable about the brands I was interested in and was not pushy or annoying.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership!

    Professional, friendly and courteous; and efficient service. One of the best dealerships I've been to and feel completely comfortable knowing my v...


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    Professional, friendly and courteous; and efficient service. One of the best dealerships I've been to and feel completely comfortable knowing my vehicle is being serviced by the right people.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 2nd Lease from this Dealship working with Tim Ott

    Great experience, this is my second time leasing a Jeep from Tim Ott at Shaver Jeep. I had a great experience this time, we were able to get me in...


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    Great experience, this is my second time leasing a Jeep from Tim Ott at Shaver Jeep. I had a great experience this time, we were able to get me in the vehicle I wanted at (about) the price I wanted. Honestly I was pushing for a deal that was lower then fair most likely they met me more then half way and I will come back after this lease is over.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not happy with my service

    Dealership service advisor failed to help me with a simple concern - why my doors don't lock after I turn on the ignition. My Chrysler town and co...


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    Dealership service advisor failed to help me with a simple concern - why my doors don't lock after I turn on the ignition. My Chrysler town and country is a 2003 limited edition. Service advisor didn't listen to my concern.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great dealership!

    Great dealership! Very personable and knowledgeable people. Not "pushy" at all. Extremely accommodating. Steve, Trevor and Donna went above and be...


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    Great dealership! Very personable and knowledgeable people. Not "pushy" at all. Extremely accommodating. Steve, Trevor and Donna went above and beyond.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Shaver Auto (Jeep)

    We just bought Our new Rubicon, They were fantastic! Great transaction, friend sales and financing staff. No pressure during the process (which ca...


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    We just bought Our new Rubicon, They were fantastic! Great transaction, friend sales and financing staff. No pressure during the process (which can be stressful) they were great to deal with. I can't recommend then enough!!!!! Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fantastic service

    Excellent service.. Fast and efficient service. Jason was excellent!!


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    Excellent service.. Fast and efficient service. Jason was excellent!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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