Koons of Tysons Chevrolet Buick GMC

4.7 out of 5 (4.7) 647 reviews

Dealer on Cars.com since October 2000

Currently in stock!


Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 10:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 11:30 AM - 6:00 PM
Mon 7:00 AM - 10:00 PM
Tue 7:00 AM - 10:00 PM
Wed 7:00 AM - 10:00 PM
Thu 7:00 AM - 10:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 4:00 PM
Sun 8:00 AM - 4:00 PM

Reviews

4.7 out of 5 4.7
647 lifetime reviews.
  • October 9, 2017

    Sales person Fares was amazing from greeting till delivery of my New lease Chevrolet Traverse. Nice people and I want to deal with you guys in future.... I am also thankful to General sales Manager John and Finance manager Max. I will recommend you guys to all my friends and family as a true professionals. Thank you again and see you in 3 years.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    June 3, 2018

    I was emailing sait for a few weeks. As soon as we arrived at the dealership he made us feel welcome , he is a Super friendly. Paper work was super qu...ick. Walked out there with a new car quicker then what it took me to walk into place.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    May 10, 2018

    I purchased a used car from Koons in April 2018 and it was more of a headache than any other car I've purchased from a dealership. I worked with ...a salesman for a week before coming down since it would be about a 45 mile drive. We showed up at our scheduled time and were told to wait while he finished up a phone call. Wasn't the best way to start but I let it slide. While we're on the test drive, he was talking on the phone again. I asked him questions about the car and he didn't seem to know half the features it had, even after he knew a week in advance that I would be stopping by. The negotiation went well, and I got it to a price I was comfortable with, which wasn't cheap. There were 2 illegal modifications on the car when I bought it, and I brought these to the attention of the salesman. The car did not have a front license plate, so I asked the salesman what my options were (permanent, removable, etc). He said "oh no, you don't want a front license plate on this type of car". Actually, I do, but he was convinced I shouldn't put one on. The other modification was the tint looked too dark to pass the inspection. He assured me if it didn't pass, they would take it off for free. $100 inspection fee and 90 extra miles on my car later, I bring my car back to Koons for the tint to be removed. When I brought it back, the salesman mentioned he was pretty sure it wouldn't pass; what great customer service. They did remove the tint for free, but in the process made a mess of the trunk. There was adhesive residue on the carpet, there was dried cleaning solution dripped over the plastic pieces, and there was scratches in the plastic where they tried to scrape off the tint. It took me 2 hours of talking to different representatives to finally get them to clean the glue/residue off the trunk. I thought Koons had a better reputation and respect for their customers. I didn't feel like my time was respected, and I was just another sale. They justified it by saying used car sales don't get the same effort that new car sales do. I've never seen this poor effort put into a sale when buying other used cars, so Koons has lost my business.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $39.95 and up*

    New Battery

    $139.95 and up*

    New Brake Pads/Shoes (Front)

    $99.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 489 Offers on 33 Models

About Our Dealership

Dealer on Cars.com since October 2000

Koons Tysons Chevy Buick GMC makes it easy to get a great deal on your next New or Used Vehicle! We offer a straightforward experience with very competitive online WOW prices to save you the hassle of negotiating.
We offer top dollar on nice trades and have an excellent Finance Department that works with over 25 major lenders. We stand behind all of our vehicles and offer extended service contracts on most.

Give us a Call and let us WOW you with our Great Prices, Excellent Service and Top Quality Vehicles!

"We're Gonna WOW Ya!"