Koons of Tysons Chevrolet Buick GMC

New 877-361-4829 Dealer Website
Used 877-819-5029 Email Dealer
Service 888-854-8447

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Reviews

Average Ratings

4.8
Average based on 592 reviews.
  • Service department was friendly and understanding

    Steve in the service department was very friendly and courteous, asked what the problem was, and worked hard to make sure that the problem was sol...

    Dealer Response

    Thanks for the review Todd!


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    Steve in the service department was very friendly and courteous, asked what the problem was, and worked hard to make sure that the problem was solved by the next day. He contacted me with the status of the problem and let me know right away when the problem was resolved. They were also able to provide me with a shuttle service to and from work so that I didn't have to wait while the service was being provided. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the review Todd!


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  • Service Department

    Koons has taken care of my car since I purchased with them in 2006. I have a Chrysler 300 and I love it. They are prompt with repairs and the serv...

    Dealer Response

    Thanks for the review!


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    Koons has taken care of my car since I purchased with them in 2006. I have a Chrysler 300 and I love it. They are prompt with repairs and the service assignment staff are top rated. Greg Welch is a high quality, knowledgeable, and very personable kind of guy. Love this shop. Wish it were close to my home.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Earl Jones, Senior Sales Consultant

    I have done business with Earl for many years. Whenever I need a car or have a friend looking for one I give them Earl's number. He is the best.

    Dealer Response

    Thanks for the review Holly!


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    I have done business with Earl for many years. Whenever I need a car or have a friend looking for one I give them Earl's number. He is the best.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Holly!


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  • I enjoyed my first purchase I came back again.

    I really enjoyed my first purchase of a 2016 Chevy Silverado 2500 HD So I came back and purchased a 2016 Chevy Impala 2LZ. The common denominator ...

    Dealer Response

    Thank you for the review Will!


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    I really enjoyed my first purchase of a 2016 Chevy Silverado 2500 HD So I came back and purchased a 2016 Chevy Impala 2LZ. The common denominator was the salesman that service me on both purchases. Alfonso Larios is a true listener He listened to my needs and my wants and at the price that fit my budget. I was impressed with the customer service they provided me when in their show room. I was truly wowed. Koons, Keep up the good work, I just may come back for a third purchase. Will Smith

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Will!


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  • Flawless buying experience

    When my wife and I decided to start looking for a new car, I thought to myself, "Not what I want to do, haggling with some car dealer who is out t...

    Dealer Response

    Thank you so much for writing a review! We are happy to hear about your awesome experience and we hope to see you again in the future!


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    When my wife and I decided to start looking for a new car, I thought to myself, "Not what I want to do, haggling with some car dealer who is out to rip us off and make as much money as he can". This was NOT the case at Koons of Tyson! We called ahead and our sales associate was waiting for us when we got there with the car I picked out already pulled up front. Dave (our salesman) was professional, genuine, honest and kept myself, wife and 3 year old entertained. I doubted the HUGE dealership of Koons but now I don't know that I would want to go anywhere else because of our experience. Thank you Dave and thank you Koons for a flawless car buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for writing a review! We are happy to hear about your awesome experience and we hope to see you again in the future!


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  • Very Professional

    They presented cars ready to drive home not like the other dealing near them. Their cars were clean, the salesmen were knowledgeable and they did ...

    Dealer Response

    Thanks for writing a review! Congratulations and enjoy your new vehicle!


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    They presented cars ready to drive home not like the other dealing near them. Their cars were clean, the salesmen were knowledgeable and they did not pressure us or try to spin things. Also the lot had every possible combination of options so we could get what we wanted... not what they had. They will be my first stop for my next car. Everyone was nice even the salesmen we were not working with. It was worth the drive. Thanks all.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for writing a review! Congratulations and enjoy your new vehicle!


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  • Great Service!

    Juan was an excellent sales person. He listened to what I needed and worked tirelessly to find the exact car I was looking for even though it requ...

    Dealer Response

    Thanks for the review, Jennifer. We are happy to hear that you were able to have a five star experience while at Koons. Come back to see us again ...


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    Juan was an excellent sales person. He listened to what I needed and worked tirelessly to find the exact car I was looking for even though it required him to go to Maryland to get it. I am beyond pleased with the service I received from Koons! Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review, Jennifer. We are happy to hear that you were able to have a five star experience while at Koons. Come back to see us again soon!


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  • Easy buying experience

    Detail oriented. I highly recommend my salesperson, Christopher Frederick. He was laid back with no extra pressure. He knew the vehicle and answer...

    Dealer Response

    Thanks for the review, Mike! We are happy to hear about your positive experience! Hope to see you again soon.


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    Detail oriented. I highly recommend my salesperson, Christopher Frederick. He was laid back with no extra pressure. He knew the vehicle and answered all my questions. It was a pleasant car buy process!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review, Mike! We are happy to hear about your positive experience! Hope to see you again soon.


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  • Very good service and convenient shuttle service

    The service department was very helpful with the problem that I had with my car and kept me apprised of how the service was going. The shuttle ser...

    Dealer Response

    Thanks for reviewing, Todd! We are happy to hear about your positive experience!


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    The service department was very helpful with the problem that I had with my car and kept me apprised of how the service was going. The shuttle service provided to and from my work was very helpful and convenient and was one of the reasons why I chose to take my car to Koons of Tysons Corner. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for reviewing, Todd! We are happy to hear about your positive experience!


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  • Great Service

    Best service I ever experience at the dealer ship in a very long time. I took my veh in for warranty repair no questions ask took care the situati...

    Dealer Response

    Thank you for the review Kevin!


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    Best service I ever experience at the dealer ship in a very long time. I took my veh in for warranty repair no questions ask took care the situation in on my way. I will recommend this dealer to any one.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Kevin!


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