Koons of Tysons Chevrolet Buick GMC

Reviews

Average Ratings

4.8
635 lifetime reviews.
  • Thank you all for great work and service

    Sales person Fares was amazing from greeting till delivery of my New lease Chevrolet Traverse. Nice people and I want to deal with you guys in fut...


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    Sales person Fares was amazing from greeting till delivery of my New lease Chevrolet Traverse. Nice people and I want to deal with you guys in future. I am also thankful to General sales Manager John and Finance manager Max. I will recommend you guys to all my friends and family as a true professionals. Thank you again and see you in 3 years.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • pleasant buying experience

    Pleasant buying experience...Trevor Owens did a fantastic job !


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    Pleasant buying experience...Trevor Owens did a fantastic job !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Serviced and repair

    The staff is very friendly and always have my car ready for pick up on time.


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    The staff is very friendly and always have my car ready for pick up on time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Quick service/comfortable waiting area

    I arrived early for a safety inspection/oil change/tire rotation service. The service was completed quickly with no issues. The waiting room wa...


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    I arrived early for a safety inspection/oil change/tire rotation service. The service was completed quickly with no issues. The waiting room was quite comfortable.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Corvette Service!

    If you own a Corvette and need service, Take it to Bill Appel - Service Manager at Koons Tyson's Chevy! Bill has been providing excellent servi...


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    If you own a Corvette and need service, Take it to Bill Appel - Service Manager at Koons Tyson's Chevy! Bill has been providing excellent service to customers for over 40 years. Thanks Bill for taking care of my dream machine!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • I am always welcomed with a smile

    I am always welcomed with a smile and receive their undivided attention. Carlos really knows what to recommend and how to position his advice in ...


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    I am always welcomed with a smile and receive their undivided attention. Carlos really knows what to recommend and how to position his advice in a positive manor.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Instrument Cluster Repair

    Brought my Silverado in with a instrument cluster problem. The service department was able to identify the problem and, since a new cluster had t...

    Dealer Response

    Thanks for the review!


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    Brought my Silverado in with a instrument cluster problem. The service department was able to identify the problem and, since a new cluster had to be ordered, I was given a loaner to drive until the new instrument cluster could be put in. Once the cluster was put in there was a problem with the programming but that was cleared up and I was able to pick up the truck. Great job by Steve in identifying the problem and providing me with updates to keep me informed as to the status of the truck. Great Job.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Engine Replacement Warranty Repair

    Carlos was the Service Manager. Mark was the service technician who performed the car repair. It was a engine replacement that was paid for by a...

    Dealer Response

    Thanks for the review!


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    Carlos was the Service Manager. Mark was the service technician who performed the car repair. It was a engine replacement that was paid for by an after market repair warranty. I was unfamiliar with the process, so Carlos patiently guided me throughout. He kept me well informed. Mark did a good job with the repair, even though, there were several delays as he awaited various authorization from the repair warranty company. I was beyond ecstatic at the result of the repair.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the review!


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  • Love my new Spark LS

    I just bought a 2017 Chevy Spark from Moons of Tysons Corner. The staff was friendly and helpful and there weren't any attempts at trying to upwel...

    Dealer Response

    Thanks for the review!


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    I just bought a 2017 Chevy Spark from Moons of Tysons Corner. The staff was friendly and helpful and there weren't any attempts at trying to upwelling me to a more expensive model or trim level. I am very happy with the whole experience and the price I paid

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Overall positive experience

    I took my car in for repair, less than 3 years after a recall, for the same problem with the powering steering. The service team replaced the par...

    Dealer Response

    Thanks for the review!


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    I took my car in for repair, less than 3 years after a recall, for the same problem with the powering steering. The service team replaced the part previously installed for the recall, but also needed to install a motor for the power steering assist. While this was a costly and long repair, the ease of 1) making an appointment, 2) the well-equipped waiting lounge; 3) the availability of a shuttle to take clients to and from their homes if the repair runs long; and 4) the senior discount are much appreciated. Ultimately, my repair could not be completed the same day so the Service Manager Bill, who was fantastic throughout this experience, arranged with a loaner for me so I could keep an important appointment the next day. Throughout, everyone was very professional and made a costly repair as 'painless' as possible.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the review!


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