Koons of Tysons Chevrolet Buick GMC

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Reviews

Average Ratings

4.8
620 lifetime reviews.
  • Waiting room

    Everyone is very pleasant and helpful. The waiting rooms are clean and comfortable. Could be faster without waiting so long.

    Dealer Response

    Thanks for the five stars Alfred!


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    Everyone is very pleasant and helpful. The waiting rooms are clean and comfortable. Could be faster without waiting so long.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the five stars Alfred!


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  • Steve Wauldron and his Team are outstanding.

    I must commend Steve Wauldron and his Team for their continued outstanding service for my 2015 Buick Lacrosse.

    Dealer Response

    Thanks so much for the review!


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    I must commend Steve Wauldron and his Team for their continued outstanding service for my 2015 Buick Lacrosse.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much for the review!


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  • Great deal; great service

    I came in looking for a new GMC Yukon SLT to replace my beloved Bruno2. Koons had a great selection and better yet a great deal. The Salesman an...

    Dealer Response

    Thanks so much for the review!


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    I came in looking for a new GMC Yukon SLT to replace my beloved Bruno2. Koons had a great selection and better yet a great deal. The Salesman and Sales Manager were both very helpful. Cars nowadays are really computers on wheels. I really appreciated the Salesman going over all the details involved in learning how to operate the newfangled stuff. (For this oldtimer, I need a degree in Accessoryology.) I was completely satisfied with the entire transaction, and three weeks later I am completely satisfied with Bruno3. Jim

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the review!


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  • Great service

    Brought my car in because the front passenger headlight was not working. Carlos was able get it all fixed and covered by warranty. I also apprec...

    Dealer Response

    Thanks for the review!


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    Brought my car in because the front passenger headlight was not working. Carlos was able get it all fixed and covered by warranty. I also appreciate timely communication!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Jordon Egan is Awesome!

    Working extremely hard to make things happen, Jordon should really be considered for the position of President of the dealership group once Mr. Ko...

    Dealer Response

    Thanks for the review!


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    Working extremely hard to make things happen, Jordon should really be considered for the position of President of the dealership group once Mr. Koon hangs it up. :-) Being hours away from another state, I wasn't sure if I could trust anyone to get things done as said before traveling all that distance, but Jordan came through with flying colors. Everyone at the dealership was very nice and concerned about providing the best customer service. Other dealerships should take notice of how its done right, by visiting Koons Tysons GM.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Very Professional

    I contacted the dealership for information on one of their units. They got back to me in a timely fastion. Provided the information I needed.


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    I contacted the dealership for information on one of their units. They got back to me in a timely fastion. Provided the information I needed.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • excellent

    Best experience ever. All departments sales, finance excellent!!!

    Dealer Response

    Thanks for the review!


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    Best experience ever. All departments sales, finance excellent!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review!


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  • Awesome!

    This dealership is an excellent choice to shop around. I am not even from this state, I drove 5 hours here which was very well worth it! Me and my...

    Dealer Response

    Thanks for the review!


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    This dealership is an excellent choice to shop around. I am not even from this state, I drove 5 hours here which was very well worth it! Me and my brother got very surprised by the way the staff help, treat and service you. We felt so welcome, especially with the person who helped me with my new loaded Suburban 2017. Larry Kessler is an extremely helpful specialist with great communication skills and experience in selling cars. He taught me all about my car's specifications. Even though I was a walk-in without an appointment, I felt comfortable . They are not just there to sell you cars but also be a helpful guide to help around with any questions you might have. Salesperson Larry, got out of his way to meet my needs. Also the showroom is quite spectacular. There is a very clean and shiny feeling like home to this place. Me and my brother love everything about this dealership. Quite Astonishing! Big thank you from our family to Larry Kessler and this wonderful group of people in Koons Tysons Chevy. Definitely recommend 10/10. Sincerely, S.Z

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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  • Awesom!

    This dealership is an excellent choice to shop around. I am not even from this state, I drove 5 hours here which was very well worth it! Me and my...

    Dealer Response

    Thanks so much for the awesome review! We look forward to seeing you again!


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    This dealership is an excellent choice to shop around. I am not even from this state, I drove 5 hours here which was very well worth it! Me and my brother got very surprised by the way the staff help, treat and service you. We felt so welcome, especially with the person who helped me with my new loaded Suburban 2017. Larry Kessler is an extremely helpful specialist with great communication skills and experience in selling cars. He taught me all about my car's specifications. Even though I was a walk-in without an appointment, I felt comfortable . They are not just there to sell you cars but also be a helpful guide to help around with any questions you might have. Salesperson Larry, got out of his way to meet my needs. Also the showroom is quite spectacular. There is a very clean and shiny feeling like home to this place. Me and my brother love everything about this dealership. Quite Astonishing! Big thank you from our family to Larry Kessler and this wonderful group of people in Koons Tysons Chevy. Definitely recommend 10/10. Sincerely, S.Z

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the awesome review! We look forward to seeing you again!


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  • Awesome

    Price advertised online WAS the real price! Out the door price sent to me before I even visited. Offered me 2X trade in value than other dealer! ...

    Dealer Response

    Thanks for the review!


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    Price advertised online WAS the real price! Out the door price sent to me before I even visited. Offered me 2X trade in value than other dealer! Signed the paperwork and NO attempts to oversell/backtrack/etc/etc. I couldnt believe how nice and easy the experience was.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the review!


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