The broker and agent were very helpful throughout my leasing process. I am very satisfied with the whole experience. No pressure even it was a busy Me...morial Day weekend, and I really think I've got a great deal on my new 2013 RX 350! I'd recommend Sam!
On behalf of Keyes Lexus I would like to thank you for taking the time to share your experience with us! We are so happy we could be there to help you... selected your RX350. Please don't hesitate to let us know if you need anything in the future, we are always here! -- Keyes Lexus
I always take my car to Keyes Lexus. Mike Nazari is my service consultant and he takes very good care of me and my car. He makes sure that I underst...and what is being done to my car each time that is due for a service. He got me a Lyft to my hairdresser and when my car was finished, he sent the Lyft to my hairdresser to pick me up to retrieve my car. I appreciated that so much and made my day easier. Excellent Service!!!
Arshak is the man. Very easy and accommodating. Took care of me with Lyft and let me pick my car after hours. Very good service.
2ND TIME SERVICING MY CAR AT KEYES LEXUS, 2ND TIME BEING IN LOVE WITH KEYES LEXUS! THANK YOU MIKE NAZARI AND KEYES LEXUS STAFF FOR YOUR GREAT SERVICE ...AND DEDICATION!
Bill Horvat is my service manager. He is very knowledgeable,helpful and he has infinite patience. Prices are high, but the workmanship and quality of ...service makes it worth it.
I am giving Lexus a second chance Previous services were greatly overpriced. Service has always been excellent I have always owned Lexus since... they first were on the market. This is my third Lexus
Very friendly and kindly service manager. Doing everything very professional. All paperwork doing fast and correct. I choose him every time when I nee...d come for service my vehicle. Thanks
The time was very long 3 hrs just for oil change please provide customer with coupons. Overall Bill Horvat is a nice person and very friendly. He alwa...ys has a nice smile good attitude and great personality as well.
My problem related to a "recall" type issue. There was considerable delay in getting the part needed and I was not notified on a timely basis when it... arrived, but once I went in the work wa done quickly and I was given a loaner.
So I bought a Prius here and I must admit I was worried going in because I am a woman so I took a good male friend of mine with me who knows about ca...rs. My experience there was surprisingly pleasant. Our sales guy Xavier Polanco was a really great guy..he was honest and quick and very helpful. It was a chill atmosphere and there was no "high pressure" sales here which is my pet peeve! I highly recommend this place if you're looking for a new or used car and I highly recommend Xavier!