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Reviews

Average Ratings

4.7
364 lifetime reviews. Includes reviews of Keyes Lexus from DealerRater.com
  • I Got A Great Memorial Day Deal

    The broker and agent were very helpful throughout my leasing process. I am very satisfied with the whole experience. No pressure even it was a bus...

    Dealer Response

    On behalf of Keyes Lexus I would like to thank you for taking the time to share your experience with us! We are so happy we could be there to help...


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    The broker and agent were very helpful throughout my leasing process. I am very satisfied with the whole experience. No pressure even it was a busy Memorial Day weekend, and I really think I've got a great deal on my new 2013 RX 350! I'd recommend Sam!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    On behalf of Keyes Lexus I would like to thank you for taking the time to share your experience with us! We are so happy we could be there to help you selected your RX350. Please don't hesitate to let us know if you need anything in the future, we are always here! -- Keyes Lexus


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  • Fantastic Dealership

    Great dealership. Ask for Q, he took care of us very well, and helped us get the best price we could.


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    Great dealership. Ask for Q, he took care of us very well, and helped us get the best price we could.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service
    April 23, 2017

    Efficient and friendly service! My advisor listened to my concerns.. took care of them in a timely manner. Very happy with my service appointment...


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    Efficient and friendly service! My advisor listened to my concerns.. took care of them in a timely manner. Very happy with my service appointment. Glad to go to Keyes.

    Does recommend this dealer
    Came in for service or repair

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  • EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE.
    April 9, 2017

    EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE, A GREAT SATURDAY MORNING SERVICE, WITHOUT RESERVATION, EXTREMELY GOOD FIRST EXPERIENCE AT THIS KE...


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    EXCELLENT, EFFICIENT, POLITE, HELPFUL, POSITIVE, A GREAT SATURDAY MORNING SERVICE, WITHOUT RESERVATION, EXTREMELY GOOD FIRST EXPERIENCE AT THIS KEYES LEXUS SERVICE CENTER IN VAN NUYS.

    Does recommend this dealer
    Came in for service or repair

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  • Great service
    April 8, 2017

    Michael Oetzell was great. He notified me immediately when my long awaited parts had arrived. He always provides fast and friendly service. I trus...


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    Michael Oetzell was great. He notified me immediately when my long awaited parts had arrived. He always provides fast and friendly service. I trust that he helps me decide which services are necessary and what can wait.

    Does recommend this dealer
    Came in for service or repair

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  • Arman is truly a gazan
    April 6, 2017

    HE is excellent excellent person, great salesman. He make you, car buyer very humble. 2017 in Van Nuys California, I buy lexus, IS250. He give me ...


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    HE is excellent excellent person, great salesman. He make you, car buyer very humble. 2017 in Van Nuys California, I buy lexus, IS250. He give me excellent excellent deal, better then other dealer deal. I come back for wife car, and he gives me excellent excellent deal for RX. Thank you Arman for your service.

    Does recommend this dealer

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  • Was happy that Mike Nazari helped me with my car
    April 5, 2017

    Mike Nazarin is very kind and he really did help me with any concerns I had with my car. He was very patient by answering all of my questions.


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    Mike Nazarin is very kind and he really did help me with any concerns I had with my car. He was very patient by answering all of my questions.

    Does recommend this dealer
    Came in for service or repair

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  • The best service!
    April 3, 2017

    For couple months, no one could not figure out what was wrong with my car. But Allan Pliss took care of everything! He was very polite and profes...


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    For couple months, no one could not figure out what was wrong with my car. But Allan Pliss took care of everything! He was very polite and professional. I've been to many other dealers but Keyes Lexus service team is the greatest!!!

    Does recommend this dealer
    Came in for service or repair

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  • Simply the BEST !
    March 26, 2017

    KEYS ON VAN NUYS. These folks will show you how it should be done. From first contact, until my fob was placed back into my hand, it was all V.I.P...

    Keyes Lexus

    Thank you for taking the time to review our store! We appreciate the feedback and thank you for your loyalty to our service department. We are gla...


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    KEYS ON VAN NUYS. These folks will show you how it should be done. From first contact, until my fob was placed back into my hand, it was all V.I.P. Anthony is definatly an asset to this organization. His professionalism, promptness and dedication will keep us all coming back. Thank you Anthony. Continue to shine

    Does recommend this dealer
    Came in for service or repair
    Keyes Lexus

    Thank you for taking the time to review our store! We appreciate the feedback and thank you for your loyalty to our service department. We are glad to know that Anthony has given you VIP Service.


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  • Mike Nazarri the Best
    March 21, 2017

    An incredible service department. Mike Nazari the best service representative, service writer. He is the reason I always go to KEYES Lexus Van Nuy...

    Keyes Lexus

    Thank you so much for your kind words and taking the time to leave a review. We appreciate your business and proud that Mike Nazari provides you e...


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    An incredible service department. Mike Nazari the best service representative, service writer. He is the reason I always go to KEYES Lexus Van Nuys. Many choices, many reps, but only ONE Mike Nazari.

    Does recommend this dealer
    Came in for service or repair
    Keyes Lexus

    Thank you so much for your kind words and taking the time to leave a review. We appreciate your business and proud that Mike Nazari provides you exceptional service. We look forward to seeing you in the future!


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