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Reviews

Average Ratings

4.9
20 lifetime reviews. Includes reviews of Volvo Cars of Marietta from DealerRater.com
  • Best Sales Rep at the Best Volvo dealer EVER!

    In particular was my agent from Volvo Marietta,Tony Craig. Not only was he helpful from the beginning but all the way through- on the phone traini...


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    In particular was my agent from Volvo Marietta,Tony Craig. Not only was he helpful from the beginning but all the way through- on the phone training into all the many unique features of my exciting new XC90! I couldn't be more pleased. He sent me info regarding my options in cars/SUV's and went over in detail what I could expect, saw me through the paperwork and payment end, scheduled the personal delivery of the Volvo, trained and then followed up to make sure I was happy and all was in order. He has to be THE BEST sales rep for Volvo EVER!!! Deserves a raise!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Easiest car buying experience i have ever had.

    We were actually able to handle most of the process via text messages so that i could fit this into my busy schedule. This was by far the easiest ...


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    We were actually able to handle most of the process via text messages so that i could fit this into my busy schedule. This was by far the easiest car buying of my life!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dealership made it right
    August 1, 2016

    Negotiated price over the phone with D. Gupton. He offered a number that was close enough to what I was looking for and I agreed. After several ho...


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    Negotiated price over the phone with D. Gupton. He offered a number that was close enough to what I was looking for and I agreed. After several hours of my accountant working with dealership on financing I was told I could come to dealership and pickup car. As I was driving, received a text from Gupton saying he "made mistake" and couldn't offer me agreed upon price. I stated I had the agreed upon number on email and text and expected to pick up car at the agreed upon price. Gupton stated that "he didn't know what I expected him to do, and the new price was what it was going to be because these cars were flying off lot". In short, he was extremely rude and it felt like classic car salesperson bait and switch. The positive side to this experience is Phillip, the gm, called me immediately to apologize and honored the agreed upon price. The dealership made it right in the end.

    Does recommend this dealer

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  • Excellent experience.

    Purchasing my new car was a pleasurable experience. I have to give full credit to Tony Craig, who assisted me every step of the way. Without his d...


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    Purchasing my new car was a pleasurable experience. I have to give full credit to Tony Craig, who assisted me every step of the way. Without his dedication to his job, I would not have purchased the car. He was aware that I was looking at other vehicles, and he kept in touch and offered me the best value I could find. Before leaving in my new S60, he guided me through the options that were either new or had not been included on my previous Volvo. The sales manager and finance manager also went beyond what was expected to option the best interest rate for me. Not a moment of disappointment throughout the transaction. I have already recommended Volvo of Marietta to several people, and will continue to do so. When looking for another Volvo, I will definitely return to this dealership. And did I mention that my car is beautiful? Perfect car, perfect experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • AC Out on a hot day

    My AC went out on a very hot day; when I called the service dept; they immediately took me in, diagnosed the problem quickly and had me out the do...


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    My AC went out on a very hot day; when I called the service dept; they immediately took me in, diagnosed the problem quickly and had me out the door in 1.5 hours. Great service, friendly people and good quality work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Efficient, Honest, Best Value

    Our sales professional, John Vena, is always efficient, honest, and respectful of our time. This is the second Volvo we have purchased from him. W...

    Dealer Response

    Thank you for the kind words about our staff members. We appreciate that you took the time to make others aware of your experience shopping for a ...


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    Our sales professional, John Vena, is always efficient, honest, and respectful of our time. This is the second Volvo we have purchased from him. We also appreciate Philip's (sales manager) interventions to help us close the deal quickly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words about our staff members. We appreciate that you took the time to make others aware of your experience shopping for a Volvo. I think that you will be equally pleased with our service department. Welcome to the family! Chuck Wallace General Manager Volvo of Marietta


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  • Low pressure

    I enjoyed the low pressure, interactive, informative process.


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    I enjoyed the low pressure, interactive, informative process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Extremely pleasant

    Our experience with Tommy Fain and Philip Jacobson was extremely pleasant. We felt that our objectives and our concerns were understood, and the f...


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    Our experience with Tommy Fain and Philip Jacobson was extremely pleasant. We felt that our objectives and our concerns were understood, and the focus was to select a vehicle that best fit our needs. We will come back to JE volvo when it is time to get another vehicle in the next 18 months. All the best.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding experience

    Everyone was very knowledgeable and professional. I felt that I received personal service from each individual. It was an outstanding experience.


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    Everyone was very knowledgeable and professional. I felt that I received personal service from each individual. It was an outstanding experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very enjoyable experience

    The sales associate and manager answered all of our questions thoroughly and helped us through the whole process. It was a very enjoyable experience.


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    The sales associate and manager answered all of our questions thoroughly and helped us through the whole process. It was a very enjoyable experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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