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Reviews

Average Ratings

4.3
Average based on 12 reviews
  • Great Service by crew

    My experience was great. Took my 15 year old Ford Focus in for a timing belt change. Service Advisor , Brenda Asturias attended to me and responde...

    Dealer Response

    We really appreciate your patronage and positive review. Thank you so much for your continued business. We are excited to have Brenda as part of o...


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    My experience was great. Took my 15 year old Ford Focus in for a timing belt change. Service Advisor , Brenda Asturias attended to me and responded to all my questions, explaining the cost and how long it would take. Everyone was professional and I was impressed by the cleanliness of the place, both inside and out.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your patronage and positive review. Thank you so much for your continued business. We are excited to have Brenda as part of our team.


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  • SUNRISE Ford new to our family

    Never thought I would be one to buy a Ford! SUNRISE Ford makes you feel like family. They have great customer service with a comfortable environme...


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    Never thought I would be one to buy a Ford! SUNRISE Ford makes you feel like family. They have great customer service with a comfortable environment. We have been enjoying our Ford Fusion Energi for 6 months now and no matter what issue or questions we have they are always there for us. A huge thank you to JOSE VIRGEN! This guy will always greet you with a smile and friendly customer service. We always know are car is in good hands :))

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • HEADS ABOVE THE REST

    Marco "Zeek" Waterhouse has surpassed efforts to find my last two cars. I appreciate all the patient and diligent work put into finding and delive...

    Dealer Response

    Thank you so much for your feed back. We are really lucky and proud to have Marco as a member of our Sunrise Ford Family.


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    Marco "Zeek" Waterhouse has surpassed efforts to find my last two cars. I appreciate all the patient and diligent work put into finding and delivering the vehicles I was looking for. .. definitely have me as a customer

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feed back. We are really lucky and proud to have Marco as a member of our Sunrise Ford Family.


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  • great service!

    I had great service for my repairs.Staff was friendly and knowledgeable.


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    I had great service for my repairs.Staff was friendly and knowledgeable.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    I went into Sunrise Ford looking for a car and came out with a 2011 Ford Fiesta. Its a great car and the people at this establishment were so nice...


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    I went into Sunrise Ford looking for a car and came out with a 2011 Ford Fiesta. Its a great car and the people at this establishment were so nice. I got the best deal I could ever imagine. The Service Dept. are really awesome. They really take care of your car needs and always make sure your visit is a good experience. I am sent a reminder each time I have to have maintenance on my car. I just make the appointment and show up.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2008 ford f150 4x4

    Very nice people easy to deal! The process was smooth and friendly. The place looks like they have been around along time, but I was not there to ...

    Dealer Response

    Thank you for your business. We're so glad that you had a good experience. Please contact us if there's anything we can for you in the future. T...


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    Very nice people easy to deal! The process was smooth and friendly. The place looks like they have been around along time, but I was not there to hang out I was there to buy a truck!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business. We're so glad that you had a good experience. Please contact us if there's anything we can for you in the future. Thank you.


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  • Service at Sunrise Ford

    Brought my F-150 in for a brake flush and oil change. Rick, the service manager was very courteous and got my truck back to me, quickly, and a fre...


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    Brought my F-150 in for a brake flush and oil change. Rick, the service manager was very courteous and got my truck back to me, quickly, and a free car wash as well. Great service!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fantastic sales experience

    I purchased my wife a 2013 FX4 F150 2 weeks ago. WOW what a vehicle. The sales staff was fantastic. They are honest, professional, and accommodati...

    Dealer Response

    We couldn't be happier that you had a great experience here at Sunrise Ford. Thank you for your business and please call us if you need anything i...


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    I purchased my wife a 2013 FX4 F150 2 weeks ago. WOW what a vehicle. The sales staff was fantastic. They are honest, professional, and accommodating. We wanted a lot of custom work done and they had it all done in 2 days including paint (at a very reasonable price). We went there first, but still did our homework. The offer they made us on day 1 was thousands less than any other dealer we visited and at a significantly lower interest rate, and a fabulous deal on our trade in. This is the third vehicle I have purchased from them and I wouldn't go anywhere else.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We couldn't be happier that you had a great experience here at Sunrise Ford. Thank you for your business and please call us if you need anything in the future. We love having you as part of the family!


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  • This deal is unscrupulous, unethical and dishonest

    PLEASE, PLEASE, PLEASE stay away from this dealership! You WILL get screwed!!! I went to Sunrise Ford and bought a new Mustang GT convertible, ...


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    PLEASE, PLEASE, PLEASE stay away from this dealership! You WILL get screwed!!! I went to Sunrise Ford and bought a new Mustang GT convertible, it's a really nice car. The salesman, Matt, was a very nice, forthcoming and knowledgeable guy, When I was looking at the cars Matt told me that they equip all their cars with (cheap, crappy) anti-theft devices; there was no sticker on the car indicating the price of these; and, since I had bought a car there before with a similar crappy aftermarket device, I told Matt I wanted it removed (I didn't want to pay for it). So after deciding on the color and configuration, it was time to go see Alex, the "Sales Manager" to negotiate the price. He kept throwing up screens and moving numbers around and printing off pages. He kept asking what my target monthly payment amount was and I told him I wanted to do the deal on total price not on monthly payment. On the screens, the MSRP is in the top left corner and the payment amount is on the bottom right. What I didn't notice is right under the MSRP was an amount for the crappy anti-theft device that I didn't want, I didn't realize it's presence or effect because he didn't have the courtesy or integrity to tell me what all the numbers were on the screen. After all was said and done, he ended up pulling a switch saying he was selling me the car at dealer invoice and wouldn't sell it for less, he essentially tried to steal all of the deal incentives (rebates from Ford). In the end I paid almost 700 over invoice which I KNEW I could get a better deal than that ANYWHERE, AND being that he didn't have the courtesy or integrity to show me the cost of the cheap, crappy anti-theft device it went into the deal and I didn't notice it until it was time to sign the contract. Then Armen, the finance guy tries to sell me pre-paid maintenance (which MAY be a good thing) and extended service plans at ridiculous prices. I initially declined and excused myself to go to the restroom. When I came back, he had a "deal for me", his GM agreed to sell them to me at cost. So I fall for this BS and sign-up for it only to find out that not only can you buy it cheaper on line, he LIED about the deductible. Telling me there was $0 deductible on the extended service contract, but when I got home and read the fine print there IS a $100 deductible for each time you take it in (and we discussed the deductible in quite detail). I am now canceling the service contracts and buying them from a "reputable" dealer for hundreds less. ALEX is an unscrupulous thief, avoid him and the dealership at all costs. If you shake his hand, count your fingers, and don't let Armen's gentle demeanor fool you, he's a lying cheat as well. DO NOT DO BUSINESS WITH SUNRISE FORD!

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • they are liars at sunrise ford

    when i went there they try to put cars online and when u go and ask for the car u saw online for the price they tell that they sold it already and...


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    when i went there they try to put cars online and when u go and ask for the car u saw online for the price they tell that they sold it already and its not true they are lying to the people that are looking for cars online bad service

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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