Reviews
Excellent follow up after initial visit .
Excellent follow up after initial visit . Informative and thoughtful. In navigating choices.avaiable at that time
Excellent follow up after initial visit .
Excellent follow up after initial visit . Informative and thoughtful. In navigating choices.avaiable at that time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words. Lexus of Madison appreciates your feedback.
Everyone that I encountered there was helpful and
Everyone that I encountered there was helpful and friendly. Seamless process from start to finish.
Everyone that I encountered there was helpful and
Everyone that I encountered there was helpful and friendly. Seamless process from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you from Lexus of Madison – we appreciate your feedback.
Friendly personalized service.
Friendly personalized service. Really great post purchase follow up to make sure we were happy and to offer any additional vehicle walkthroughs and information. Leticia our sales rep is terrific.
Friendly personalized service.
Friendly personalized service. Really great post purchase follow up to make sure we were happy and to offer any additional vehicle walkthroughs and information. Leticia our sales rep is terrific.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciated the detailed and common sense, business
I appreciated the detailed and common sense, business approach, and the staff who assisted me was helpful and informative. Compared to another dealership this was a breath of fresh air and I was very pleased and chose to work with this dealership. I will go back 100%.
I appreciated the detailed and common sense, business
I appreciated the detailed and common sense, business approach, and the staff who assisted me was helpful and informative. Compared to another dealership this was a breath of fresh air and I was very pleased and chose to work with this dealership. I will go back 100%.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting your positive experience with Lexus of Madison. We’re grateful for the feedback and glad to hear our team was helpful and informative. Best wishes further along entre your journey!
Excellent attention to detail and outstanding customer
Excellent attention to detail and outstanding customer service every time. Knowledgeable, professional, courteous and timely delivery.
Excellent attention to detail and outstanding customer
Excellent attention to detail and outstanding customer service every time. Knowledgeable, professional, courteous and timely delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lexus of Madison appreciates your kind words about our service. We're glad to provide an excellent experience every time. Thank you for choosing us.
I’ve dealt with this dealership multiple times.
I’ve dealt with this dealership multiple times. The sales staff are friendly and knowledgeable. The technology expert does a good job of teaching you the operational features. Their lead mechanic is top notch.
I’ve dealt with this dealership multiple times.
I’ve dealt with this dealership multiple times. The sales staff are friendly and knowledgeable. The technology expert does a good job of teaching you the operational features. Their lead mechanic is top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your detailed feedback on our sales staff, technology expert, and lead mechanic at Lexus of Madison. We appreciate your recognition of their efforts to provide excellent service.
Mikel took time to listen to and understand our needs,
Mikel took time to listen to and understand our needs, then help us examine the best options for vehicles. No pressure, just a willingness to help. The process to close and receive our new car was smooth and easy.
Mikel took time to listen to and understand our needs,
Mikel took time to listen to and understand our needs, then help us examine the best options for vehicles. No pressure, just a willingness to help. The process to close and receive our new car was smooth and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience at Lexus of Madison. We appreciate hearing about the helpful and pressure-free service our team provided, especially during the car selection and closing process. We are glad everything went smoothly for you.
Excellent experience.
Excellent experience. I worked with Nate R. Who was outstanding. Kept me informed throughout the purchasing process, went the extra mile to make sure I was satisfied. I highly recommend this Lexus dealership.
Excellent experience.
Excellent experience. I worked with Nate R. Who was outstanding. Kept me informed throughout the purchasing process, went the extra mile to make sure I was satisfied. I highly recommend this Lexus dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We value your kind feedback and appreciate you choosing Lexus of Madison for your purchase. We're glad that our team was able to go the extra mile ensuring your satisfaction throughout the process. Your recommendation means a lot to us, thank you again.
We were well pleased with the professionalism and
We were well pleased with the professionalism and diligence in which they they wanted to find just the right car for us
We were well pleased with the professionalism and
We were well pleased with the professionalism and diligence in which they they wanted to find just the right car for us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about Lexus of Madison's professionalism and diligence. Assisting customers in finding the right car is a top priority here. Thank you for recognizing our efforts.
This dealer has excellent customer service, has a good
This dealer has excellent customer service, has a good location and a good display of vehicles
This dealer has excellent customer service, has a good
This dealer has excellent customer service, has a good location and a good display of vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about Lexus of Madison's customer service and location. We take pride in our diverse vehicle display. Thank you for supporting us.