East Madison Toyota

Muy buena experiencia un buen equipo y excelente servio en verdad muchas gracias Alex Lozano y Rudy Rivera excelente equipo y atención. Los invito a todos... que compren con ellos!

My husband and myself both have some repair to be done. Great mechanics and desk people should have a tip jar in front for all of them to split or buy... a pizza

I just purchased a new Prius V at Madison East Toyota and am very happy with the entire process (and the car!) I was given a great trade-in value for my... previous Prius V, the financing process was easy, and the finance manager/ sales specialist, Warren Brewer, was very extremely helpful. We discussed what I wanted in a new car, and he researched several options for me. Now that I am the proud owner of a car with everything I wanted, I know Warren is there for me should any questions arise. I know if I can't figure something out on all the dash display "bells and whistles" I just need to contact him, and he will explain it to me. Overall I am very satisfied with this new car purchaseand will gladly recommend this dealership. I also used this dealership for my last purchase and was equally satisfied with repairs, maintenance, and customer service.

Fixed my transmission in October, fixed it again in December—took 2 weeks. Paid $900 this afternoon, drove to humane society; was going to do a little... shopping at east town. Truck dies—won’t drive in drive. Now am renting another car at $32 a day, plus $90 for towing. My plans were ruined, plus this is bogus.

Since purchasing the car in June, I have had nothing but headaches and repair costs for a car I was personally assured would not need any work done. The... two big concerns I addressed were 1. the amount of rust on the bottom of the car and 2. if the hybrid battery would need to be replaced. I had worked for over a year saving money to purchase a car and sunk all my savings into this one because my salesperson, Regis Goyke, personally assured me that there were no mechanical, physical or electrical issues with the car and even went so far as to say that replacing hybrid batteries is a myth and that they last the lifetime of the car. I am now in debt trying to keep up with the onslaught of repairs this car has required, all of which becoming evident within about a month of purchase. When I approached Regis about this, he offered for me to come get the car looked at, despite knowing I had moved to the West Coast. I recently moved back to the Midwest and emailed him to take him up on his offer, however I was met with complete radio silence. It took writing a bad review to garner any response from him and their customer service manager, both asking for me to take the time to contact them. After sending them both emails and waiting a few days, I still haven't heard from either person. It is clear that they lack integrity and will not stand behind their products or their promise to provide outstanding customer service. I highly recommend going elsewhere in search of a car.

I bought a used Sienna from these guys. Car is ok thought they really are poor at getting back to me. I needed a hitch on the car and I felt they'd done... me a solid during the wait for the title of my trade in to get cleared so I had them install the hitch. Dispite the fact they were a couple of hundred dollars more for the same hitch installed elsewhere. Big mistake on my part! I told them 3 times I needed a 7 pin rv connecter on the wiring. They didn't do it. Installed a 4 pin flat connecter which meant there was no connection for the trailer brakes. In trying to get this made right I received no end to excuses. Finally they said they couldn't do it as it would void my car warranty. A call to Toyota exposed that as a lie. I was told I'd receive a refund for the wiring. That was a lie also. Never received a check. These guys are not too be trusted, they don't do what the say they will, then the lie to cover up. Avoid them!!

Jason Schultz helped me. He is very professional. I have a busy schedule, Jason offer me great help and very good price. I would recommend to my friends.

We had a wonderful experience with East Madison Toyota. Mr. Nathaniel Oyamada assisted us as the sale representative and it’s just because of this gentleman... who was soooo friendly and informative the process went on very smooth. He also took care of the post sale assistance by making a customized video explaining the features of the Highlander XLE we bought. We would give 5/5 rating to this gentleman for making it a pleasant experience for us with East Madison Toyota. ������ - By Sudharshan and Rashmi

Working with Shannon and the whole East Side team made our car buying experience a pleasure rather than a problem. We knew the make, model and quality... service we wanted and had been making the rounds of dealers without success, but Shannon delivered exactly what we wanted without any pressure. All of our questions were answered, and all members of the team showed great attention to detail.

Enjoying my Corolla from Tash at East Madison Toyota!!!!!!!!!