Viti Volvo Cars

excellent work. front end alignment came out fine. oil change also. that was fine. the condition of the building was as good as can be. enjoyed being there.

repair bill was higher by $125.00. front end alignment was not done to my satisfaction. Steering wheel is still off center. Was in the waiting area for... 2 hours. My car is still under warrantee but no loaner was offered.

I was visiting the area, and it was apparent that I would not be in the market for a vehicle, however, my car was not acting correctly, and I had a seven... hundred mile trip the next day, so I asked if they could look at my vehicle. Greg Flyn answered the call. He was very courteous and helpful. He said he would get my car in, gave me a loaner, and did a thorough check and service on my vehicle. He had it back to me by closing time, and we made the trip home safely. Thank you very much for the most pleasant experience.

Greg Flynn was excellent in providing service to us and we particularly value use of a loaner car. The drivers of the loaner are very flexible and accommodated... our schedule.

Took my old V70 to Viti thinking it had an immobilizer issue. I had previously ordered a new key fob thinking that was need d to reset immobilizer. Tech... found an unattached wire in about 5 minutes. Rather than program the key fob (total $300) and claiming victory over the immobilizer issue, tech told me what he did and said if I still wanted fob programmed, he would do it but that the problem was fixed. Wow.....integrity! Best service experience I've had. Service rep was pleasant, honest, and attentive.

Great, efficient service. Easy to get an appointment. Helpful, informed service personnel. Convenient and nice loaner vehicle. Car was ready as promised.... Location is easy to find and get in and out of.

After posting my previous post the GM at Viti reached out to my wife, apologized for all of the misunderstandings and compensated us for the second key.... With any transactions there is always the possibility for things to fall through the cracks, our experience was just that one. They stepped up and rectified the situation, very sincere and would be happy to buy from them again.

I bought my car at the Tiverton store last year. I've had my car in twice for routine maintenance and once for an issue. Buying the car was great, the... team took care of everything!! For repairs I went there for one of the visits the other 2 they picked up and delivered my car. The office space and waiting areas bright and clean, the bathrooms are super clean. Every meme of the team is professional, courteous and friendly. My car comes back cleaner than I sent it. The loaner cars are great! I won't go anywhere else!!

No support with documented Volvo defect. Even with car being purchased from them. Apparently if you do not return to have all service with them, they... will not stand behind a product purchased from them.

I highly recommend this dealer. Peter Brown is an asset to the Viti Group. They are reputable and trustworthy. Call them today. Best in class!