Bobb Chrysler Dodge Jeep Ram

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
350 lifetime reviews. Includes reviews of Bobb Chrysler Dodge Jeep Ram from DealerRater.com
  • Great customer service!!!!!!!

    Bought my 2015 Jeep Wrangler Unlimited Rubicon Hard Rock Tank Jeep at an Illinois Jeep Dealership, did we get a good deal, it was good, but the da...

    Dealer Response

    Thanks New Jeep Owner, for the great review. We are very proud of our Service Department, and now so are you. Anything we can do in the future f...


    Show Full Review

    Bought my 2015 Jeep Wrangler Unlimited Rubicon Hard Rock Tank Jeep at an Illinois Jeep Dealership, did we get a good deal, it was good, but the day we signed the final papers the customer service started down hill. Took time to get things taken care of, some items never got taken cared of but the worst part was the customer service experience was from the Jeep sales manager we dealt with after the sale. Over the weeks it got so bad, that Jeep sales manager called us at home, ranted and with anger in his voice ranted why we did not want to deal with him. Then he hung up. We called Jeep, gave them all the facts for about 2 hours about how badly we were treated after spending almost 55k there. Jeep was not happy, recommended we go elsewhere and they also took care of us. Now that shows how Jeep is a great Auto Company. So, we went to Bobb's to have them check the Jeep out that we had some issues with. Ron Neal at service took care of all our needs, understood what we went thru in the past as well. He really showed top notch customer service. He explained a number of things that we had questions about and we left feeling great. We will be getting a great oil change package not just for my Jeep, but one for our other vehicle that is not a JEEP. Everyone there at Bobb's was great. The parts person was so patient and helpful as well. Ron introduced us to one of the techs who also showed great customer service, was very professional and he told us he would be happy to take care of our Jeep's needs. I think his name was Bill, sorry if we got that wrong. The whole experience worked out great, and we were so happy as well. Bobb's showed us a total 180 from the other dealership. So happy we went there, our next new vehicle will be bought from there. Go there!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks New Jeep Owner, for the great review. We are very proud of our Service Department, and now so are you. Anything we can do in the future for you, please let us know. Now please let your family and friends know about your experience at BoBB! Thanks again.


    Hide Full Review
  • Second Time Around : Fantastic
    March 23, 2017

    The new location is very nice. I couldn't have been happier with my experience dealing with Big John Crawford and Rob Beem. I got a great deal o...


    Show Full Review

    The new location is very nice. I couldn't have been happier with my experience dealing with Big John Crawford and Rob Beem. I got a great deal on the new Jeep, more for my trade-in that anyone else wanted to give me and they made sure I received every discount, perk, and service that I was able to get. This was worth my drive from Tinley Park, Illinois! I have a Jeep dealer right in town I felt like they knew me forever. Take the drive. You won't regret it. Ask for Big John. I'm sure that he will take good care of you!

    Does recommend this dealer

    Hide Full Review
  • Great Experience
    March 17, 2017

    Meghan and Chad did everything that they possibly could to get us in the vehicle of our choice. They went above and beyond to accommodate us. I wi...


    Show Full Review

    Meghan and Chad did everything that they possibly could to get us in the vehicle of our choice. They went above and beyond to accommodate us. I will definitely use them again! They have great repoor with their customers

    Does recommend this dealer

    Hide Full Review
  • You need to see Rachel if you need a vehicle!!
    March 12, 2017

    We were referred to Rachel by our son, who has bought 2 new vehicles from Bobb Auto Group. We were very undecided about what we wanted and Rachel...

    Bobb Auto Group

    Thank you so much for the kind words. We are very proud of our Team and Rachel is a leader on the sales team thank you so much..


    Show Full Review

    We were referred to Rachel by our son, who has bought 2 new vehicles from Bobb Auto Group. We were very undecided about what we wanted and Rachel was very patient. She didn't try to talk us into anything we didn't want, just very helpful and answered all of our questions. She told me several times that she would do anything to make sure we were happy and satisfied and that's exactly what she did! Chad was very attentive and accommodating and Rob made the paperwork a breeze! Thanks to Rachel, Rob, and Chad...three very nice, professional and personable people who we will be dealing with again in the future. Bobb Auto Group has our family's business forever!!

    Does recommend this dealer
    Bobb Auto Group

    Thank you so much for the kind words. We are very proud of our Team and Rachel is a leader on the sales team thank you so much..


    Hide Full Review
  • to small

    Not enough inventory & prices to high $$$$$$$$$$$


    Show Full Review

    Not enough inventory & prices to high $$$$$$$$$$$

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • to small

    Not enough inventory & prices to high $$$$$$$$$$$


    Show Full Review

    Not enough inventory & prices to high $$$$$$$$$$$

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best car buying experience ever
    February 8, 2017

    I heard the ads of Bobb Auto Group on the radio station, Shine.fm. My wife and I were looking for a used car and we checked out Bobb Auto Group o...


    Show Full Review

    I heard the ads of Bobb Auto Group on the radio station, Shine.fm. My wife and I were looking for a used car and we checked out Bobb Auto Group on the internet. The application process was great and we were approved for a vehicle that would meet our needs. As we talked by phone and shared emails, we really were pleasantly surprised how the website simplified the process and the sales people were so friendly and accomodating. When we meet Chad and Big John in person, that sealed the deal for us. This is now our favored dealership for us and our family. We highly recommend Bobb Auto Group to anyone that desires to be treated with respect and integrity. Also, it was a lot of fun to be there. Go right now to Bobb Auto Group if you need a new or used vehicle. You will not be disappointed!

    Does recommend this dealer

    Hide Full Review
  • Very good experience

    Jeff Tamborrino and John Cappetto went above and beyond to work out a deal for me. All of the staff I met and worked with were very courteous and ...


    Show Full Review

    Jeff Tamborrino and John Cappetto went above and beyond to work out a deal for me. All of the staff I met and worked with were very courteous and warm. Go here if you want a refreshing stress free sales experience.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great
    January 30, 2017

    The dealership is very nice, everyone very friendly and Big John was great. I don't like pushy or rude salesmen and this guy was not even close t...


    Show Full Review

    The dealership is very nice, everyone very friendly and Big John was great. I don't like pushy or rude salesmen and this guy was not even close to either of those. Very nice, and friendly.

    Does recommend this dealer

    Hide Full Review
  • The best car buying experience
    January 26, 2017

    I came in to see Meghan hoping to leave with a car and I did just that Meghan is awesome and will do whatever she can to help you get in the car y...

    Bobb Auto Group

    Thank you so much for the great review Steve. We are proud of Megan and the work she does for our clients. She is the embodiment of our belief t...


    Show Full Review

    I came in to see Meghan hoping to leave with a car and I did just that Meghan is awesome and will do whatever she can to help you get in the car you want she's very honest and great at what she does as long as she is in the business I will continue to purchase my vehicles from her and highly recommend her to anyone.

    Does recommend this dealer
    Bobb Auto Group

    Thank you so much for the great review Steve. We are proud of Megan and the work she does for our clients. She is the embodiment of our belief thatt "if you always do what's right, you never have to worry about being wrong." Thank you again for the great review and your trust in us. We will be here for your service and future sales needs. Jim Schroeder Internet Sales Director BoBB Auto Group


    Hide Full Review