CarMax 104th Ave-Federal Heights

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  • Poor communication and effort

    I found a vehicle I was purchasing for our company and drove an hour and a half to test drive the vehicle. Told the sales guy that I wanted to buy...


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    I found a vehicle I was purchasing for our company and drove an hour and a half to test drive the vehicle. Told the sales guy that I wanted to buy it but scheduled my mobile mechanic to come and do an inspection first. Found 2 problems that they said would be corrected and the vehicle was placed on hold. I followed up and realized my sales guy left town for a couple of days and someone else would follow up. No call/ email / text back. Called back, confirmed with the office it was being held and repaired for me and that they would call when it was done. Three days later I called back and they had sold it the week before to someone else, who coincidentally was returning it because something was wrong with the vehicle. I had the check book in my pocket and didn't get a car that I wanted. So no, I would not send my friends and or family here, but there is no way they could do that crap all the time so might be worth trying.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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