Reviews

3.7 out of 5 3.7
164 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 2, 2018

    Came in looking to purchase and I bumped into Denise who saw my confused face and introduced me to a salesman, I forgot his name, but he was great and... I got an amazing deal on my dream car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 27, 2018

    They lie to you. They tell you one thing over the phone and you leave empty handed and wasted time!!! I would never go back very disappointed.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 9, 2017

    John Garcia did a great job welcoming me and checking EVERYTHING on my car! I came in for my first oil change and he went further to adjust my hood on... my car and replace my battery in my remote control. Thank you John!!!! Also, the gentlemen that came out to assist, awesome! Thank you! Peggy Winfield

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2016

    I just wanted to send a shout to Hakim of Puente Hills Ford. I've been a Ford customer for many years, and I have say the, the sales experience I had with... Hakim was top shelf. He was honest, fair and added no pressure to the the experience that normally comes with buying a car. He was informed on the vehicle we were interested in and when we were done signing our documents he took the time to show us how to operate all of the features. Also, Zee was instrumental in making sure the deal was achieved to my liking. The customer service I got from them was excellent. Kudos to both of them. They are definitely ASSETS to that dealership. Thanks Puente Hills!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 11, 2016

    Horrible Service, went in with a pre negotiated price and the managers back out of their word. I would never recommend this dealer to anybody shopping... for a new car. All they did was waste my time, I would never return to Puente Hills Ford. Beware of what they tell you, it's just the hook to get you in to the dealer.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 4.0 out of 5
    July 18, 2015

    Very good service every time we take our truck in.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 15, 2015

    My vehicle is running well. The replacement of the alternator corrected the problem.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 14, 2015

    the service is excellent . thanks Ramon Amaya and his staff

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 13, 2015

    Ramiro Vasquez was my initial contact. He was most courteous and attentive to what I desired in a car. Coincidentally, I bought my new 2001 Expedition... at ( then) Puente Hills Lincoln Ford. That car I kept until now and was so satisfied that I bought another Exp. this year. Super Ford had the particular color and model I wanted and Ramiro was most helpful in assisting me to acquire the car. I believe Mario was the other staff person I delt with and he as well is a cordial man. The experience at Super Ford was positive and encouraging. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2015

    This dealer is my favorite for more than 20 years,l love ford service,the staff are excellent specialy Ramon Amaya his staff are helpful, They are there... for us all the time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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Puente Hills Ford

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