Reviews

Average Ratings

4.8
679 lifetime reviews. Includes reviews of Puente Hills Toyota from DealerRater.com
  • Angel is very good salesman .he is very helpful to

    Salesman Angel call me to go to take look 2017 Siena .i can't believe that I really saw it.i like this car very much.it is perfect!he often follow...


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    Salesman Angel call me to go to take look 2017 Siena .i can't believe that I really saw it.i like this car very much.it is perfect!he often follow me up.i will come back sure.thanks angel !

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Experience
    September 15, 2017

    I did my homework prior to looking high and low for the right 2017 Tacoma at the right price. I contacted salesman, Sean Sahrai of Puente Hills, w...


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    I did my homework prior to looking high and low for the right 2017 Tacoma at the right price. I contacted salesman, Sean Sahrai of Puente Hills, who spent considerate time in locating the truck, then went into the manager's office and, in my opinion, got me the best deal. I feel comfortable in saying that I got the right truck for the right price. I will definitely deal with Puente Hills again.

    Does recommend this dealer

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  • Terrible experience!
    September 12, 2017

    Octavio is by far one of the most unprofessional salesmen there are. He cannot lower the price a little more, and when said he can't he gave me th...


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    Octavio is by far one of the most unprofessional salesmen there are. He cannot lower the price a little more, and when said he can't he gave me this look. He looked like he was disgusted at me, maybe English is not my first language, but I cannot believe how terribly I was treated. I should've gone to Longo Toyota after all.

    Does not recommend this dealer

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  • Poor Service/Dismissive Attitude
    September 11, 2017

    I contacted Mr. Huntington regarding the delayed repairs to my wife's vehicle. The air conditioner was working on this car prior to Puente Hills T...


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    I contacted Mr. Huntington regarding the delayed repairs to my wife's vehicle. The air conditioner was working on this car prior to Puente Hills Toyota Collision Center repairing the front bumper. The a/c didn't work after the bumper was fixed. They had to take the car to Ford for repair. Three days later it's not fixed and no one knows when it will be ready. Ford says the problem is wiring located ... behind the front bumper! I asked Mr. Huntington about obtaining a loaner vehicle. He said "We don't do that.." He was completely dismissive unwilling to assist us in any way. All this after they drained my battery to the point it would no longer hold a charge. It had to be replaced.

    Does not recommend this dealer
    Came in for service or repair

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  • Great experience
    September 11, 2017

    I haven't purchased a car from a dealer for years and was a bit nervous about it but Felipe was awesome and helped me get into a certified used ve...


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    I haven't purchased a car from a dealer for years and was a bit nervous about it but Felipe was awesome and helped me get into a certified used vehicle. Sim in the finance department was great as well. These guys were very helpful, if I need another car in future I'll be back.

    Does recommend this dealer

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  • My buying experience
    September 7, 2017

    One of the most frustrating experiences buying a vehicle is the way the sales personnel stretch the time holding the customer torturating and dela...


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    One of the most frustrating experiences buying a vehicle is the way the sales personnel stretch the time holding the customer torturating and delaying everything. This is not the case with Puentw Hill Toyota. My first contact with Esmeralda by phone setting my visit to the dealer the Felipe Gamboa couldn't be more efficient and effective, in a couple of hours I was driving home. Really they make it easy. Congratulations all of you.

    Does recommend this dealer

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  • EXCELLENT PEOPLE, SERVICE, HELP, AND A BIG YES AND THANK YOU
    September 7, 2017

    My daughter and I bought 2 new 2017 Toyota Camry LEs last week ... Derrick Bates helped me a lot. He is very knowledgeable, helpful, friendly, an...


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    My daughter and I bought 2 new 2017 Toyota Camry LEs last week ... Derrick Bates helped me a lot. He is very knowledgeable, helpful, friendly, and nice ... In short, our experience there was EXCELLENT ... Derrick was great ... he even showed us how to operate the cars' bluetooth features and all these other neat stuff ... His boss, Mike Luna, is also knowledgeable and helpful. Derrick and his team (i.e., Esmeralda and Mike) were definitely instrumental in helping us make the final decision of purchasing the 2 cars. I give them all 5 EXCELLENT stars, and a BIG YES and THANK YOU for everything. Carmella and daughter

    Does recommend this dealer

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  • Great people in this dealer over all
    August 26, 2017

    Ray is a great salesperson I ever met, patient, friendly, knowledge about the cars, professional with his job, will come back to this dealer beca...


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    Ray is a great salesperson I ever met, patient, friendly, knowledge about the cars, professional with his job, will come back to this dealer because of him.....

    Does recommend this dealer

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  • Excellent
    August 23, 2017

    I got say, this was the easiest time I have ever had purchasing a car. Jason Lopez helped me, he was really good. No pressure, I would highly reco...


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    I got say, this was the easiest time I have ever had purchasing a car. Jason Lopez helped me, he was really good. No pressure, I would highly recommend him. I hope to purchase my next truck from him!

    Does recommend this dealer

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  • Bad experience. Bad service. Never go there
    August 20, 2017

    When car has problem, I feel they don't really want to fix it. Went for multiple time and problem not solved. Feel they push you around until warr...


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    When car has problem, I feel they don't really want to fix it. Went for multiple time and problem not solved. Feel they push you around until warrant expire. Very bad experience. Advisor jokes around the car problem and only blamed on driving habit. ????? ???????? ????????????? ??????? ??????????? ?????

    Does not recommend this dealer
    Came in for service or repair

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