I want to thank Juan Garcia for his dedication and taking pride in his work and excellent customer service. My daughter and I went on Friday (09/29) and... he made sure we were taking care of. We were out of there in no time. I am so pleased with the service and care provided, that plan to be a returning customer and will definitely recommend to my family and friends.
We purchased our 2016 Chrysler 300 that was pre owned with extremely low mileage. We got a fair deal and the car looked to be brand new. After getting... home, we noticed that the clear coat was chipped and peeling in 3 different places on the roof. Our salesman suggested we take it to our local dealer for warranty repair as Browning is quite a distance from where we live. Our local dealer refused to take care of the issue as he claimed that someone had already tried to patch it with no success. We spoke with Mike Colera in the Browning service department and he went out of his way to make us happy customers! When we picked our car up, we were blown away at the fabulous job in repairing the ugly spots and can't say enough about the customer service afforded us at Browning by Mike and his team!
At Browning from the initial online chat until we were driving away in our new Grand Cherokee the entire staff was polite, accommodating, and conveyed... a casual no pressure attitude which made the entire experience a pleasure. This is how car buying should be!
I really enjoyed my experience at Browning Dodge. From the moment I arrived the salesperson (James) was kind, courteous, knowledgable, and most importantly...not... pushy!! I had been looking for a Ram 3500 4WD Cummins diesel for a very long time, and these guys made the deal I wanted happen! Additionally, after negotiating the price I wanted and options added, I was unable to pick up the truck...James agreed to deliver the truck free of charge. These guys really know how to run a dealership and make their customers happy. Good job Browning!
Chris, Steve, Laura, and Robby made buying my new Grand Cherokee simple and easy. They were very professional. Gave us a great price. My car wouldn't be... ready until the next day so Laura gave me a ride home. Excellent experience and we will definitely go back to buy our next Jeep there.