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Reviews

Average Ratings

4.3
126 lifetime reviews. Includes reviews of Hemborg Ford from DealerRater.com
  • Hemborg Ford

    I found Hemborg Ford doing online research while shopping for a used car. I found a few cars I liked and emailed my interest. They responded quick...


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    I found Hemborg Ford doing online research while shopping for a used car. I found a few cars I liked and emailed my interest. They responded quickly, but over nite, I was hit with a flu. Jamie and Gary kept in touch with me for two weeks straight until I was well enough to go shopping. Gary and Jamie had to convince me to make the 40-mile drive and promised they would make my efforts worth while! Gary greeted me and lead me straight to a car that far exceeded my expectations. His sales man Hugh, compared cars, we test drove, then I decided on the one everyone thought was best for me, then Gary found a way to make it mine! Great people and I am very happy with my little Ford Focus. It was not only what I wanted, but what I needed badly. Thank you all at Hemborg Ford! I expect when I need a check up or maintenance, they're repair shop is just as great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Recall Repair
    May 24, 2017

    Tony was incredible friendly and helpful. He made sure I had transportation, and that I had everything I needed out of my car. The repair was done...


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    Tony was incredible friendly and helpful. He made sure I had transportation, and that I had everything I needed out of my car. The repair was done quickly.

    Does recommend this dealer
    Came in for service or repair

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  • service
    May 22, 2017

    I would like to thank Pat Thorp in the service department. She is very professional and courteous . She has always makes sure the cust...

    Hemborg Ford

    Kenny, Thank you for taking the time to share your kind feedback. Pat and our service team are delighted to hear that you enjoyed your recent expe...


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    I would like to thank Pat Thorp in the service department. She is very professional and courteous . She has always makes sure the customers needs are met and any service recommendations are discussed properly.

    Does recommend this dealer
    Came in for service or repair
    Hemborg Ford

    Kenny, Thank you for taking the time to share your kind feedback. Pat and our service team are delighted to hear that you enjoyed your recent experience. Pat is a great asset to our team and truly works hard to provide our customer with a professional and efficient experience. It was a pleasure doing business with you and we look forward to seeing you again.


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  • Feel good about my purchase
    May 20, 2017

    Found the vehicle we wanted at competing large dealer 3 weeks prior. 3 times they let us walk claiming this was their best price. Took quote to He...

    Hemborg Ford

    Congratulations on your vehicle! I am happy to hear you are enjoying your purchase experience. At Hemborg Ford, we strive to ensure that no quest...


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    Found the vehicle we wanted at competing large dealer 3 weeks prior. 3 times they let us walk claiming this was their best price. Took quote to Hemborg, a smaller dealer. Exact same vehicle, exact same MSRP. Hemborg was $3,800 higher than big dealer for same vehicle. I did not expect them to match deal. My intent was to get reassurance that big dealers price was indeed the best price. Hemborg actually beat price by $500 & also included the Alarm. I was shocked & bought the vehicle from Hemborg.

    Does recommend this dealer
    Hemborg Ford

    Congratulations on your vehicle! I am happy to hear you are enjoying your purchase experience. At Hemborg Ford, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that our team was able to show you dedicated and personalized service. We look forward to working with you for your next servicing needs. Thank you.


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  • Very Professional
    May 18, 2017

    I like that they attend to you soon after arriving. The service department is organized and the people are polite. I don't mind taking in my car.

    Hemborg Ford

    Clare, Thank you for trusting Hemborg Ford with your automotive needs! We are proud of the top notch customer service we provide. Our team works...


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    I like that they attend to you soon after arriving. The service department is organized and the people are polite. I don't mind taking in my car.

    Does recommend this dealer
    Came in for service or repair
    Hemborg Ford

    Clare, Thank you for trusting Hemborg Ford with your automotive needs! We are proud of the top notch customer service we provide. Our team works diligently to ensure you leave our dealership completely satisfied and providing excellent customer service is a top priority in both our sales and service departments. We anticipate the next opportunity to do business with you. Until then, take care and drive safely.


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  • Outstanding Service and Customer Support
    May 9, 2017

    Karl knows what is Customer Service is, he could teach a class on this subject. Excellent follow up to ensure my needs, as well as the company nee...

    Hemborg Ford

    We really appreciate you being so kind as to write this review. We try our best to stand out from other dealers in terms of service excellence. It...


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    Karl knows what is Customer Service is, he could teach a class on this subject. Excellent follow up to ensure my needs, as well as the company needs, are being met.

    Does recommend this dealer
    Hemborg Ford

    We really appreciate you being so kind as to write this review. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we provided you with a great experience. Thank you so much and if you have any further needs, do not hesitate to come back to see us.


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  • Was able to work a deal
    May 8, 2017

    The salesman Andrew was very helpful and patient. Each step of the process was explained and handled professionally. I would recommend this dealer...

    Hemborg Ford

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts...


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    The salesman Andrew was very helpful and patient. Each step of the process was explained and handled professionally. I would recommend this dealership and salesperson.

    Does recommend this dealer
    Hemborg Ford

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome feedback! Andrew will be delighted to hear that he made your experience with us a pleasant one, so I will be sure to pass the message along. We look forward to the next time we may be able to do business.


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  • OUTSTANDING
    May 4, 2017

    I met Karl and we hit it off from the beginning. He gave me a very fair price that beat every other dealership in the area. But it was Karl's per...

    Hemborg Ford

    Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a wonderful experien...


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    I met Karl and we hit it off from the beginning. He gave me a very fair price that beat every other dealership in the area. But it was Karl's personality that helped make the sale. He was extremely professional keeping me informed through the entire build process of the truck. Mary in the contracts/DMV section was also very nice and professional. I highly recommend this dealership to anyone.

    Does recommend this dealer
    Hemborg Ford

    Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a wonderful experience. I am happy that Karl and Mary were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Thank you.


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  • Friendly and fast
    May 3, 2017

    Very friendly service, courteous staff, let me take the time I needed, and got me into a car I'm happy with at the price I wanted.


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    Very friendly service, courteous staff, let me take the time I needed, and got me into a car I'm happy with at the price I wanted.

    Does recommend this dealer

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  • Service
    May 1, 2017

    I showed up with no appointment and was able to be seen which made me happy. I also work in customer service and know how annoying walk-ins are &#...


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    I showed up with no appointment and was able to be seen which made me happy. I also work in customer service and know how annoying walk-ins are 🤗

    Does recommend this dealer
    Came in for service or repair

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