Reviews
I’ve been a loyal Empire customer for over 15 years and
I’ve been a loyal Empire customer for over 15 years and even though there’s a Nissan dealer closer to my house I continue giving my business to Empire. I’m always treated professionally and will continue coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, thank you for your continued loyalty to Empire Nissan. We truly appreciate your kind words and are delighted to hear about your positive experiences with us. Our team is dedicated to providing exceptional service, and we look forward to serving you for many more years to come. Regards, John Fakhoury General Manager Customercare@empirenissan.com
When I go to Empire Nissan for service.
When I go to Empire Nissan for service. I always like to see Gary Worley there ive known him forever, always friendly polite and knowledgeable About my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Randy, thank you for sharing your positive experience with us! We're thrilled to hear that Gary consistently provides you with excellent service. We appreciate your loyalty and look forward to continuing to assist you with all your car needs. Thank you for choosing Empire Nissan! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Rafael perez help me out with my car service like always
Rafael perez help me out with my car service like always he took care of me very nice person to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Victor, thank you for sharing your positive experience with Rafael! We're thrilled to hear that he provided you with excellent service. We appreciate your feedback and hope to continue exceeding your expectations in the future. Thank you for choosing us for your car service needs! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Gary was excellent in hearing my concern from service 3
Gary was excellent in hearing my concern from service 3 days prior, identified the issue, and quickly got it resolved to get me back on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, CSantos for taking the time to let us know how we did. We hope you have a great day! Sincerely, Irma Vasquez Owner Loyalty Manager Empire Nissan 909-563-7770
Awesome service love the quickness and help received by
Awesome service love the quickness and help received by my tech super fast and easy process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Empire Nissan. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day. Sincerely, Irma Vasquez Owner Loyalty Manager Empire Nissan 909-563-7770
Great service and on time as promised.
Great service and on time as promised. Purchased 3 or 4 vehicles from this dealership. Professional service great staff
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fernando, thank you for taking the time to share your positive experience with us. We are thrilled to hear that you have been satisfied with our service and staff during multiple visits. We look forward to continuing to provide you with excellent service in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com
I love it here, I have bought all my cars at this
I love it here, I have bought all my cars at this dealership! I would recommend going and checking them out before you buy anywhere else. Ask for Juan! I have been buying from here for over 20 years!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Db, thank you for your loyalty and for recommending us! We're thrilled to hear that you've had such a positive experience with us over the last 20 years. We appreciate your support and look forward to continuing to provide you with excellent service in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com
Profesional service.
Profesional service. And advised what need my car appreciated. Helpful with the part of car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patricia, thank you for your kind words and 5-star rating! We're thrilled to hear that you found our service to be professional and helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback! Regards, John Fakhoury General Manager Customercare@empirenissan.com
Always exceptional service.
Always exceptional service. Easy checkin and progress reports. All work done to highest standards. Personal attention with long term contacts with GM and service coordinator Gary W.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ellis, thank you for your kind words and 5-star review! We're delighted to hear that you had an exceptional experience with us. Providing top-notch service is our top priority. We look forward to serving you again in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com
I had my Rouge serviced at the dealership and everything
I had my Rouge serviced at the dealership and everything went great. I waited for about an hour. I had an oil change and my brakes checked. Everyone is very helpful and polite. Gary is the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, thank you for sharing your positive experience with us! We're delighted to hear that you had a great service visit with us and that Gary provided exceptional assistance. We appreciate your business and look forward to serving you again in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com