Reviews

Average Ratings

4.8
887 lifetime reviews. Includes reviews of Ontario Hyundai from DealerRater.com
  • Great service, good employee attitudes.

    Your employees have great attitudes. Our salesman, Phil Schmall was absolutely the best we have ever had--keep that man around. He relates so we...

    Dealer Response

    Hi Claudia! Thank you very much for taking time to let us know about your experience. We especially appreciate your feedback about Phil. Customer ...


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    Your employees have great attitudes. Our salesman, Phil Schmall was absolutely the best we have ever had--keep that man around. He relates so well to customers, of all ages, I would guess.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Claudia! Thank you very much for taking time to let us know about your experience. We especially appreciate your feedback about Phil. Customer satisfaction is our priority. We're glad you chose our dealership and we look forward to serving you in the future. Sincerely, Tanya D. Johnson Administrative Coordinator 909-457-3453 tanya@romeromotors.com


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  • Great experience with Nick
    November 19, 2017

    Nick made so simple and easy for us to buy our car. He is highly knowledgeable and very professional. Will definitely recommend him and the dealer...


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    Nick made so simple and easy for us to buy our car. He is highly knowledgeable and very professional. Will definitely recommend him and the dealership to friends and family

    Does recommend this dealer

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  • review
    November 17, 2017

    For a short survey you sure want long answers!!!!! I will not complete this survey as it continues to need more words than should be necessary. TH...


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    For a short survey you sure want long answers!!!!! I will not complete this survey as it continues to need more words than should be necessary. THIS IS MY ONLY PROBLEM WITH PURCHASING THE CAR FROM GENESIS

    Does recommend this dealer

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  • Excellent
    November 16, 2017

    Amazing car purchase. The Car was missing floor mats but the sales man was very courteous and was able to get me the missing parts asap.


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    Amazing car purchase. The Car was missing floor mats but the sales man was very courteous and was able to get me the missing parts asap.

    Does recommend this dealer

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  • Julian is the best!!!!
    November 15, 2017

    It was a pleasure to work with Julian. He was very nice, and informative about my 2016 Genesis. He was not pushy or overbearing which I liked. He ...


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    It was a pleasure to work with Julian. He was very nice, and informative about my 2016 Genesis. He was not pushy or overbearing which I liked. He was just easy going and fun to work with and got me the best deal..

    Does recommend this dealer

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  • Tracy is the best!!
    November 15, 2017

    This is my second car at Romero Hyundia and the main reason I return is because of Tracy and the experience I had with my first Hyundai car. She...


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    This is my second car at Romero Hyundia and the main reason I return is because of Tracy and the experience I had with my first Hyundai car. She listened, didn???t pressure me, laugh at my jokes even though some of them weren???t funny. My wife was so comfortable and as Tracy said we are family, which we felt like. Tracy is the best but my 2011 Elantra with 142000 miles was even better. Love the car and it is still running like a champ. Hope I can get another 142000 miles out of it. Tnks also to Brian from Finance did a great job in pointing us in the right direction,of maintaining and financing our new car for the next 10 years. Tnk you from Marilu and Leo. Hope Marilu love her new Santa Fe Sport.

    Does recommend this dealer

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  • A Sales Person That Listens!
    November 15, 2017

    My wife & I went in to look for her 1st new car in 15 years. She explained to Julian what she wanted & what we could afford to pay. She really w...


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    My wife & I went in to look for her 1st new car in 15 years. She explained to Julian what she wanted & what we could afford to pay. She really wanted a SUV, so we were looking at the Tuscon. She wasn't sure if that would be the right one as she really wanted the Santa Fe but knew it was out of our price range. Julian all this time was listening took us over to a certified pre owned Santa Fe Sport that they had just got in that morning. He stated is was a 2017, low miles & $3,000 off. My wife took it for a test drive & fell in love with it. Needless to say we got it, was in and out in 2 1/2 hours, a record for any car dealership that I have dealt with in the past. Thank you Julian Hunn for listening & Donnie Harris for explaining everything to us in Finance. Our next vehicle will definitely will be a Hyundai!!

    Does recommend this dealer

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  • Very nice smooth caring to all our needs
    November 14, 2017

    Want a nice experience you go sign the paper & the car is coming to you delivery. Thanks Nick for all your efforts with us. I???m referring a frie...


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    Want a nice experience you go sign the paper & the car is coming to you delivery. Thanks Nick for all your efforts with us. I???m referring a friend to you this week God will

    Does recommend this dealer

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  • Employee
    November 14, 2017

    Brian Webb was very helpful during the entire buying process and I would recommend him highly. He answered all my questions and resolve my concern...


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    Brian Webb was very helpful during the entire buying process and I would recommend him highly. He answered all my questions and resolve my concerns regarding vehicle performance.

    Does recommend this dealer

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  • Great experience
    November 13, 2017

    For my first car purchase, it was a great experience. Everything went smoothly and everything I was looking for was met. Great staff who want to g...


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    For my first car purchase, it was a great experience. Everything went smoothly and everything I was looking for was met. Great staff who want to give you the best.

    Does recommend this dealer

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