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Used 888-543-5037 Email Dealer
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Reviews

Average Ratings

4.9
Average based on 258 reviews.
  • Care and service

    Crestview Cadillac was very nice and helpful. They really want to put people first.


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    Crestview Cadillac was very nice and helpful. They really want to put people first.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Customer

    The salespeople have always been cordial and non pushy, they are quick to ask if I want a test drive., the only negative aspect is they never seem...

    Dealer Response

    Thanks for your kind review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're g...


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    The salespeople have always been cordial and non pushy, they are quick to ask if I want a test drive., the only negative aspect is they never seem to have enough of the certified vehicle I was looking for.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your kind review! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team. Please let us know if there's anything else we can do for you. Best Regards, Ted Hwang - General Manager


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  • Great Service and Care Always!!!

    I enjoy the attention and care that I receive from the Crestview Staff -- Steve, Lowanna, Richard, the driver -- And, always pleasant and courteou...

    Dealer Response

    Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. W...


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    I enjoy the attention and care that I receive from the Crestview Staff -- Steve, Lowanna, Richard, the driver -- And, always pleasant and courteous Celeste and Lisa!! Though I greet and talk to others, Crestview Staff is always helpful and professional!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best Regards, Ted Hwang General Manager


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  • The best in service!

    Sam Sung is the best and the main reason I come back to Crestview. Beverly Harmon was so wonderful. She explained every detail and made the job qu...

    Dealer Response

    Bob, thank you for the wonderful review and for traveling to Crestview Cadillac from quite a distance to do your business! We will continue to off...


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    Sam Sung is the best and the main reason I come back to Crestview. Beverly Harmon was so wonderful. She explained every detail and made the job quick and easy. She really went out of her way for me to get a great deal. I drive far to come to Crestview and will be coming back. thanks for such great service. Bob Farran

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Bob, thank you for the wonderful review and for traveling to Crestview Cadillac from quite a distance to do your business! We will continue to offer the best car buying experience to each and every customer we come in contact with. Sam and Beverly will be delighted with your feedback. Check out our page for access to our exclusive specials. Warm regards, Ted Hwang, General Manager


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  • Excellent Service

    Eddie took great care of me and the car. Estimate was right on and recommendations for future needs were communicated clearly.

    Dealer Response

    Anna, thank you for the feedback! We are happy to hear of your positive experience at Crestview Cadillac, and we are grateful for choosing us for ...


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    Eddie took great care of me and the car. Estimate was right on and recommendations for future needs were communicated clearly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Anna, thank you for the feedback! We are happy to hear of your positive experience at Crestview Cadillac, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Ted Hwang, General Manager


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  • Crestview #1

    Thought I needed new brake pads after 80k miles. Pep Boys told me I needed new rotors and pads which didnt sound right so Crestview did a brake in...

    Dealer Response

    Robert, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Crestview Cadillac. S...


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    Thought I needed new brake pads after 80k miles. Pep Boys told me I needed new rotors and pads which didnt sound right so Crestview did a brake inspection and said I didnt need brakes that pads still had plenty to go. Can't put a value on honesty! Thanks Crestview #1 in my book!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Crestview Cadillac. Sincerely, Ted Hwang, General Manager


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  • GREAT SERVICE

    have service appointment and the adviser took care of my car service right away notified and explained to me that i need to fix the problem of my...

    Dealer Response

    Vannarith, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able t...


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    have service appointment and the adviser took care of my car service right away notified and explained to me that i need to fix the problem of my car on next Tuesday

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vannarith, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Ted Hwang, General Manager


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  • Great service and good prices.

    I was please with everyone I spoke to and very glad they had 2 chairs beside the new chairs with a low back. Those are very uncomfortable. But t...

    Dealer Response

    Charlotte, we appreciate your kind words about the entire service team. Thank you for choosing Crestview Cadillac for your vehicle needs. Ted Hwa...


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    I was please with everyone I spoke to and very glad they had 2 chairs beside the new chairs with a low back. Those are very uncomfortable. But the chairs were so much more comfortable. Thank you!! The prices seem to be more reasonable than those of years ago which is another reason I will continue to service my car at the dealer rather than Sears.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charlotte, we appreciate your kind words about the entire service team. Thank you for choosing Crestview Cadillac for your vehicle needs. Ted Hwang, General Manager


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  • service professionals

    Service department was helpful, friendly and speedy. The representatives were helpful and handled my car and procedure wonderfully. Great overall ...

    Dealer Response

    Thanks for your great review, Anthony. I'm glad to hear that our team was helpful, friendly and speedy! We strive to provide excellent customer se...


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    Service department was helpful, friendly and speedy. The representatives were helpful and handled my car and procedure wonderfully. Great overall experience!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your great review, Anthony. I'm glad to hear that our team was helpful, friendly and speedy! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you in the future. Ted Hwang, General Manager


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  • Very Honest and reliable service

    My Wife took the Car for service and she mentioned that George was very helpful, and when we need service she will defiantly ask for George to ass...

    Dealer Response

    John, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer servi...


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    My Wife took the Car for service and she mentioned that George was very helpful, and when we need service she will defiantly ask for George to assist. Thank You Crestview for your honest and reliable service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Ted Hwang, General Manager


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