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Reviews

Average Ratings

5.0
281 lifetime reviews.
  • Care and service

    Crestview Cadillac was very nice and helpful. They really want to put people first.


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    Crestview Cadillac was very nice and helpful. They really want to put people first.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • good service

    very good, reliable dealership, nice service technician, nice front desk people, convenient location, will come back again for other needs for my ...

    Dealer Response

    Van, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate y...


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    very good, reliable dealership, nice service technician, nice front desk people, convenient location, will come back again for other needs for my Cadillac SRX

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Van, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Crestview Cadillac, we value our customers and we look forward to seeing you on your next visit. Best Regards, Ted Hwang - General Manager


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  • Great service

    Excellent service, I really appreciate what the salesperson did, he treated the customer as a family. I am very happy with my new vehicle. I defin...

    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always ...


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    Excellent service, I really appreciate what the salesperson did, he treated the customer as a family. I am very happy with my new vehicle. I definitely recommend to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Best Regards, Ted Hwang - General Manager


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  • Fabulous service

    It was painless. Steve took care of getting me a quality loaner car and I was out in less than 20 min.

    Dealer Response

    Judith, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thor...


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    It was painless. Steve took care of getting me a quality loaner car and I was out in less than 20 min.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Judith, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best Regards, Ted Hwang - General Manager


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  • THEY TAKE GOOD CARE OF YOU AND YOUR CAR.

    CRESTVIEW TAKES GOOD CARE OF YOU AND YOUR CAR. THE EMPLOYEES ARE SUPER FRIENDLY! YOU GET NEW CADILLAC'S AS A LOANER, WHILE YOUR CAR IS IN SERVICE.

    Dealer Response

    Robert, thank you for this great review! We're excited to hear that our service team took care of you and accommodated your needs. We strive to ke...


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    CRESTVIEW TAKES GOOD CARE OF YOU AND YOUR CAR. THE EMPLOYEES ARE SUPER FRIENDLY! YOU GET NEW CADILLAC'S AS A LOANER, WHILE YOUR CAR IS IN SERVICE.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for this great review! We're excited to hear that our service team took care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best Regards, Ted Hwang - General Manager


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  • Great service

    Very courteous and professional service at Crestview Cadillac. The courtesy car wash is excellent. I drive over 20 miles (not using closer GMC ser...

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous...


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    Very courteous and professional service at Crestview Cadillac. The courtesy car wash is excellent. I drive over 20 miles (not using closer GMC servicell establishments)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous and professional service on your car. We hope you will give us the opportunity to help you again whenever it's time for your next car. Best Regards, Ted Hwang - General Manager


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  • Excellent customer service, great member support.

    Everyone was friendly and knowledgeable about the Cadillac cars and equipment. We were asked a number of times if we wanted beverages or coffee. ...

    Dealer Response

    Patrick, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly and informative customer service an...


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    Everyone was friendly and knowledgeable about the Cadillac cars and equipment. We were asked a number of times if we wanted beverages or coffee. Everyone that we came in contact had our interest at heart. Very excellent customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patrick, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly and informative customer service and will be ecstatic to hear that you left Crestview Cadillac satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best Regards, Ted Hwang - General Manager


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  • Great Service

    Timely and courteous manner in dealing with the public. Updated me on how the repair process was coming along. Repair estimate was precise. No sur...

    Dealer Response

    Sandra, thank you for taking the time to leave us a review and for giving us feedback. We're glad that the Crestview Cadillac service team were a...


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    Timely and courteous manner in dealing with the public. Updated me on how the repair process was coming along. Repair estimate was precise. No surprises.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sandra, thank you for taking the time to leave us a review and for giving us feedback. We're glad that the Crestview Cadillac service team were able to repair your car to your standards. Best Regards, Ted Hwang - General Manager


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  • Great service

    Friendly and professional. Steve kept us updated on progress of repairs. Estimate cost was accurate and in line with initial consultation. Steve...

    Dealer Response

    Thank you so much for the wonderful compliments, Michael!! We couldn't be more pleased to hear Steve described as professional, friendly, and cour...


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    Friendly and professional. Steve kept us updated on progress of repairs. Estimate cost was accurate and in line with initial consultation. Steve responded to calls and voice mails quickly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the wonderful compliments, Michael!! We couldn't be more pleased to hear Steve described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Best Regards, Ted Hwang - General Manager


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  • The best Cadillac dealership

    Since my purchase with Cadillac I have been very pleased. Love there customer service. Got my car service the other and was in and out in no time ...

    Dealer Response

    Jesus, thank you for the feedback! We are happy to hear of your positive experience at Crestview Cadillac, and we are grateful you chose us for yo...


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    Since my purchase with Cadillac I have been very pleased. Love there customer service. Got my car service the other and was in and out in no time . Thanks crestview Cadillac

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jesus, thank you for the feedback! We are happy to hear of your positive experience at Crestview Cadillac, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best Regards, Ted Hwang - General Manager


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