Dealer was able to locate the exact model 2017 RAM Big Horn truck and got it in just one day. It was ready on time, with added NAV (now a dealer insta...ll) and we were out there in one hour. We emailed a few documents at their suggestion, which helped the process. All went smoothly with no surprises. General Manager stepped in to help early in process.
Had my 2008 Dodge Dakota in for new tires. Steve in the service department informed me that I needed to have my truck inspected to continue the lifet...ime engine and drive train warranty. As it turned out several items that needed repair were found and I was able to have them repaired under warranty. I've dealt with Steve for over 10 years. He has always treated me fair and has saved me from paying for repairs that were covered by warranty. He is a credit to the dealership and is a perfect example of why it is best to have your vehicle serviced at an authorized dealer. I've saved money in the long run by doing so. Thank you Steve!!!!
So lousy I can hardly even rate your poor service. I going to call The Bergstrom's since my wife knows them Steve from Bergstrom's was uncooperative a...nd rude...is this all the better you can do
Through cars.com, I was seeking communication for a possible automobile purchase, but was treated so coldly and without personal service whatsoever vi...a e-mail communication. I would not recommend communicating via e-mail with this organization.
I WISH ADDRESS YOUR CONCERN. PLEASE LET ME KNOW HOW I MAY ACHIEVE THIS GOAL.
All of the staff members were very friendly and helpful. I enjoyed that they came in and gave updates on my car. Also very nice accommodations in the ...waiting room.
BEING A RETIRED BUSINESS MANAGER MY EXPECTATIONS OF GOOD SERVICE ARE VERY HIGH.THIS DEALERSHIP IS THE VERY BESTSERVICE DEPARTMENT I HAVE EVER BEEN TO.... THE QUALITY OF SERVICE AND PRICE ARE EXCELLANT AND THE ASSOCIATES ARE WELL TRAINED,POLITE.FRIENDLY AND VERY KNOWLEDGEABLE. THANKS SO MUCH TO BERGSTROM CHRYSLER DODGE OF OSHKOSH
Bought my Dart there and have had it there twice for repairs. Never felt like I was being dealt with dishonestly.
The repairs were done quickly and actually came in under the estimate.
Dan Benedict was a great salesman, very friendly and helpful.
Peter Rudd, the Bergstrom sales rep, was great to work with. He helped us to research the Jeep products to decide which one would be right for us. Pet...er answered all of our questions directly or gave us other resources on the Bergstrom and Jeep websites so we could compare the Jeep we were considering against our other possible purchase choice. Along with knowing about the different Jeep options, Peter was not at all pushy or putting pressure on us while we took our time to make our decision. After our second test drive, we knew we had found the right Jeep and the right person to help us with the purchase.